Principal Insurance Limited Reviews

Name: Principal Insurance Limited
Address: Principal InsuranceCitygate 2, Cross Street, Sale
Rating: 4.09

4.1 Rating 354 Reviews

80 %

of reviewers recommend Principal Insurance Limited

Company Reviews

Questions

Metrics

4.1

Based on 354 reviews


Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01619722780

Email:

marketing@principalinsurance.co.uk

Location:

Principal InsuranceCitygate 2, Cross Street
Sale
M33 7JR

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was done online didn't have to listen to salesperson trying to sell services you don't want”

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Posted 11 hours ago

“No problems with my recent transaction”

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Posted 4 years ago

“Very easy and efficient”

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Posted 4 years ago

“they were good”

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Posted 5 years ago

“Just the right price”

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Posted 5 years ago

Thanks, Jacob! We are glad to know you were happy with the price paid for the insurance.

Posted 5 years ago

“Pretty good service although long phone waiting times and the whole proof of no claims items is very time consuming. It would be much better if this was just logged on your licence or a database somewhere.”

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Posted 5 years ago

Hi Hannah, we are pleased to learn that you were happy with the service provided. Were you aware you can also Live Chat us if you find the holding times are longer than expected? Unfortunately, due to GPDR regulations, there is no such thing as a shared database for any insurer to access no claims bonus details on behalf of a customer. However, we are reviewing other processes to ensure our methods are simple when providing documents.

Posted 5 years ago

“Was easy to set up for my son as was before with me very happy .”

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Posted 5 years ago

Thanks, Karl! It's great to know we have two generations insured through Principal, thanks for your loyalty!

Posted 5 years ago

“Very happy”

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Posted 5 years ago

Thanks, Lorraine! We really appreciate your business.

Posted 5 years ago

“Very keen to help and find a way to better any other quotes”

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Posted 5 years ago

Thanks for the review! We pride ourselves on delivering great customer and are delighted to hear you found the agents very helpful as this is exactly what we aim for.

Posted 5 years ago

“Over all ok, communication with client not that great”

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Posted 5 years ago

Thanks for the 4-star review! We are glad to hear you were generally satisfied but would like to learn why you felt the communication wasn't great to try and rectify this. Please kindly reply to the private message we have sent.

Posted 5 years ago

“Very easy to use amazing price definitely recommend using them”

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Posted 5 years ago

What a great review to read, thanks for your kind words, Miraed!

Posted 5 years ago

“Very clear communication throughout and when I was unsure they answered all my questions”

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Posted 5 years ago

Thanks very much for the great review! We really appreciate your business.

Posted 5 years ago

“Very quick and easy take out a new policy. Would recommend!”

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Posted 5 years ago

Thanks very much for the great review! We really appreciate your business.

Posted 5 years ago

“They have a good service and gave me the best price on bike insurance”

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Posted 5 years ago

Thanks for the kind words, Michael! We really appreciate you taking the time to review us.

Posted 5 years ago

“Really friendly and helpful staff”

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Posted 5 years ago

Thanks, Conner! We try and deliver a high standard of Customer Service and comments like this are always great to hear.

Posted 5 years ago

“Quick and easy to understand talk through and introduction to my new policy”

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Posted 5 years ago

Thanks for the positive feedback, Gary. We are glad to hear all of the relevant information was explained at length.

Posted 5 years ago

“Good value insurance,very pleasent and helpfull when contacted about validation. So far so good.”

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Posted 5 years ago

Thanks very much for your kind words, David! It has made our day reading your review, thank you for your business.

Posted 5 years ago

“Helpful response to my phone call dealing with my daughters insurance quote”

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Posted 5 years ago

Thanks for the kind words, Philip! We are glad you are happy with the service provided.

Posted 5 years ago

“Good value”

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Posted 5 years ago

Thanks for the kind words, Brian!

Posted 5 years ago

“Good cheap insurance, however quite hard to get past hold on phone calls.”

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Posted 5 years ago

Thanks, Nathan! We are pleased to hear you feel we offer such competitive prices, however, apologise for any long wait times you have experienced. It may be worth noting that we can always offer callbacks or alternatively have a live chat option.

Posted 5 years ago

Principal Insurance Limited is rated 4.1 based on 354 reviews