Prudential Reviews

Name: Prudential
Rating: 1.30

1.3 Rating 204 Reviews

8 %

of reviewers recommend Prudential

Company Reviews

Questions

Metrics

1.3

Based on 204 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jaya @ Customer Service (Damansara Intan branch) a role model for excellent customer service with a smile.”

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Posted 6 days ago

“I was served by Mr. Naseer Khan at Prudential, Marine One. He was knowledgeable of the product, able to explain clearly and was very patient whenever I have any questions. With his help I am able to decide and select the policy that meets my objective. Well done and excellent customer service!”

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Posted 3 months ago

“I have called Prudential three times in this week. I’ve gotten wrong information. Been hung up on after a long wait and still have not received documents in my email. I am so disgusted. I want to surrender my life insurance policy with them.”

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Posted 3 months ago

“Exceptional care and communication throughout by Lynn and team, thank you for all your help and support.”

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Posted 2 years ago

“with help of EdwardJardine my pru advisor,he helped me with good advice for the future of my pension,he also said my money would be with me in 4 weeks it was bang on time.made me feel very comfortable chatting to me,and gave me excellent advice,.i have always had good experience with prudential.they are the best and get 5 stars from me.”

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Posted 4 years ago

“Had problems with previous insurers getting cover very near to river rib”

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(Home Insurance) - Posted 7 years ago

“Helpful and friendly”

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(Home Insurance) - Posted 7 years ago

“I have used this company before and always they was good if you have to make a claim”

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(Home Insurance) - Posted 8 years ago

“Very happy”

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(Car Insurance) - Posted 9 years ago

“Had leak in roof on a Bank Holiday Monday late evening after arrival back from holiday. Rang company & they promised to sort it. Plumber sent that evening & sorted problem. Well pleased with service.”

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