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RAC Insurance Reviews

2.2 Rating 1,192 Reviews

29 %

of reviewers recommend RAC Insurance

Company Reviews

2.2

Based on 1,192 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.4 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

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RAC Insurance 1 star review on 1st December 2023

RAC Insurance 1 star review on 23rd December 2022

RAC Insurance 1 star review on 23rd December 2022

RAC Insurance 1 star review on 27th September 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“was not happy when direct debit was transferred from bank to credit card without my permission costing interest and time on phone to sort out.45 mins! still not got my rac card for other policy.”

(Car Insurance) - Posted 9 years ago

“Very pleased with RAC , the process was very straightforward and stress free. The quote was reasonable ,so far, so good.”

(Car Insurance) - Posted 9 years ago

“Very easy to access and helpful.”

(Car Insurance) - Posted 9 years ago

“good service.”

(Car Insurance) - Posted 9 years ago

“Setting up the new policy was quick and easy to do, it appeared to be exceptional value for money.”

(Car Insurance) - Posted 9 years ago

“OK!”

(Car Insurance) - Posted 9 years ago

“The service was very good.”

(Car Insurance) - Posted 9 years ago

“No problems just as it should be.”

(Car Insurance) - Posted 9 years ago

“Quick response to call & efficient handling of query by agent.”

(Car Insurance) - Posted 9 years ago

“No problems so far.”

(Car Insurance) - Posted 9 years ago

“Phoned to make a claim and had no problems .”

(Car Insurance) - Posted 9 years ago

“easy to use and likely to use again.”

(Car Insurance) - Posted 9 years ago

“Well priced policy, however they took into account a non-claim with my partner and increased the policy after purchasing it. Other providers do not do this, very disappointed. Word of warning don't ring your insurance company to ask advice , they put it down as a non-claim and it can effect your policy! Their reasoning is you are more likely to claim next time as you phoned for advice...”

(Car Insurance) - Posted 9 years ago

“Was the cheapest at the time, but I could have gone to any other company and received the same as I haven't made a claim.”

(Car Insurance) - Posted 9 years ago

“Had to put my partner on insurance because I was ill and was easy got cover that day easy.”

(Car Insurance) - Posted 9 years ago

“I am happy with the service you provide Thank you.”

(Car Insurance) - Posted 9 years ago

“Other than the initial set up, which seemed at the time over complicated, I have been very pleased with the insurers. Changing cars and associated policy was simple and straightforward.”

(Car Insurance) - Posted 9 years ago

“Insurance was obtained online. Easy to follow instructions. I was able to download my documents pretty quickly,and I was happy with the price.”

(Car Insurance) - Posted 9 years ago

“the site is great and recommendable. All easy to read and compare the prices of selected cars.”

(Car Insurance) - Posted 9 years ago

“I was happy with the service I received, and will probably renew with them on my renewal date.”

(Car Insurance) - Posted 9 years ago

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RAC Insurance is rated 2.2 based on 1,192 reviews