“A loyal swift customer for 8 yrs, with no claims made. Last year my car got keyed and my car needed a respay. NOT only were the repair garage over an hour away but they returned my car in an unroadworthy condition. To add insult to injury despite having protected no claims my Premium jumped from £350 to £650! Sorry swift you have lost this customer.”
“Beware of Auto-renew!
Purchased a policy with these clowns for a year, but they rather sneakily keep renewing and taking your money. When I called to cancel they then charge you for the privilege.
I'd highly recommend you avoid these idiots. They'll scalp you, and keep dipping into your bank account for eternity if they can.
Avoid, avoid, avoid.”
“I had a small claim shortly after l took out the policy it was dealt with promptly and efficiently. The finished job was exceptional provided by Sutton Car Repairs a local firm provided by SWIFT.”
“I am having problems understanding why my policy premium has gone up as my previous car was Vauxhall Meriva 1.6 engine size and now i have gone down to a nissan micra 1.0 engine and my policy went up by over a £100 pound.”
“NEEEEEVVVVEEEEERRRRR TAKE A POLICY OUT WITH THESE PEOPLE!!!! All they do is LIE!!!! Had an accident it was bumper damage, they told me it cost to much to fix so they wrote off my car, I asked for a second quote they told me I had to do it myself, they then sent my car and belongings to Kent without telling me, I have a Bluetooth fitted and wanted it removed they told me they won't do it and I had to go to Kent and get it myself without damaging the vehicle, firstly I live in London second how am I getting to Kent! Never insure yourself with these people everything is your fault even if your the innocent party!!!!”
“It's 5 stars from me. By my experience online companies can be good until things go wrong, but when things went wrong with my policy and I needed to talk to someone they couldn't have answered me quicker and I got an amazing service.”
“Do these people work for this crap company I WOULD NOT INSURE ANYTHING the service is a total joke got a claim don't bother they wont pay out. Best to rip your policy up and get a decent company who put customers first not last. Should not be trading in this sector. Cant stress enough how crap this company is. A torrent of four letter words some them up.”