WiseDriving Reviews

Name: WiseDriving
Rating: 3.57

3.6 Rating 4,550 Reviews

64 %

of reviewers recommend WiseDriving

Company Reviews

Questions

Metrics

3.6

Based on 4,550 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

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Email:

amanda.holmes@igo4.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love how I can monitor my own driving whenever I want to and that my premiums can reduce dependent on how I drive. It doesn't stereotype against new, young drivers with ridiculous costs.”

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Posted 7 years ago

Hi Olivia, Thank you for choosing WiseDriving and leaving a lovely review. We’re happy you’ve enjoyed your experience with us. Thanks, Vicky.

Posted 7 years ago

“Very professional and great service”

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Posted 7 years ago

Hi Terence, Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you. Cheers, Vicky.

Posted 7 years ago

“👌🏻👌🏻👌🏻”

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Posted 7 years ago

Hi Harley, Thanks for the great rating, we really do appreciate it. Thanks, Vicky.

Posted 7 years ago

“Great company ive only been on there policy 2 months and my premiums been reduced £150!×”

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Posted 7 years ago

Hi Joshua, What a wonderful review - we truly appreciate your comments. We’re happy to hear that our service have made the experience great for you. Cheers, Vicky.

Posted 7 years ago

“Very professional”

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Posted 7 years ago

Hi Kirsty, 10. Thank you for your kind words - we’re glad your experience with us has been great. We look forward to continuing to provide you with this level of service. Thanks, Vicky.

Posted 7 years ago

“Good insurers and it’s good that you get money back if you’re driving well”

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Posted 7 years ago

Hi, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Cheers, Vicky.

Posted 7 years ago

“Great communication, cheap, always someone to call if you have any problems, fair.”

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Posted 7 years ago

Hi, Our staff will be thrilled to hear their hard work has been appreciated. Thanks for leaving the great feedback, we greatly appreciate it. Cheers, Vicky.

Posted 7 years ago

“Using the black box makes me feel safe and confident.”

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Posted 7 years ago

Hi Louis, That’s great! We are so happy you have enjoyed your experience with us so far. Thanks, Vicky.

Posted 7 years ago

“Great communication Easy to use No hassle Great customer service”

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Posted 7 years ago

Hi Calvin, Thank you for such a lovely review, your kind words are much appreciated. We’re glad you’ve enjoyed your experience with WiseDriving. Thanks, Vicky.

Posted 7 years ago

“My account details were not updated on numerous occasions, so I was continuously being asked for dates to book my tracker in. Long hold times. Some staff are polite & helpful. Tracker is very harsh against breaking etc.”

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Posted 7 years ago

Hi, We do appreciate your feedback and would be happy to look into this for you. If you could send us a private response with your details, we’ll investigate this further. Thanks, Vicky.

Posted 7 years ago

“Very easy to set up and reliable”

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Posted 7 years ago

Hi Craig, Thanks for taking the time to write a great review for us. We’re so happy you feel we have provided such a great service for you. Our top priority is our customer, so thank you for validating our efforts! Cheers, Vicky.

Posted 7 years ago

“Minimal intervention, manageable, not strict”

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Posted 7 years ago

Hi, Thanks for the great review! our priority is our customers and we’re happy to hear you have had great service. Thanks, Vicky

Posted 7 years ago

“i'm very happy that wisedriving has rewarded me for good driving. it has given me a confidence boost within my driving”

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Posted 7 years ago

Hi Izaak, Thank you for your kind words - we’re glad your experience with us has been great. We look forward to continuing to provide you with this level of service. Thanks, Vicky

Posted 7 years ago

“responded quickly to queries. the reduction in premium with safe and improved driving behaviour is welcome.”

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Posted 7 years ago

Hi Mohammad, Thanks for giving us your feedback: our priority is our customer service. If there is anything you’d like us to discuss with you, please let us know. Thanks, Vicky

Posted 7 years ago

“Overall a good company”

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Posted 7 years ago

Hi Thea, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Thanks, Vicky.

Posted 7 years ago

“they provide a good service, very easy app”

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Posted 7 years ago

Hi Daisy, Thanks for giving us a good rating, we’re happy that the product and service we’ve provided are working for you. Thanks, Vicky.

Posted 7 years ago

“Quick instillation of the black box.”

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Posted 7 years ago

Hi Gemma, Thanks for the feedback: if you feel we could have done better, please let us know. We appreciate any feedback given. Thanks, Vicky.

Posted 7 years ago

“It is very easy to use and helps me to know what I need to do better to drive better. But would like to have an option to correct my score as sometimes u need to brake due to somebody else’s mistake and my score gets affected”

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Posted 7 years ago

Hi Dominik, Thanks for the great review! our priority is our customers and we’re happy to hear you have had great service. If you need help with your driving behavior score, you can use the hints and tips and also the help centre on our website. Thanks Vicky.

Posted 7 years ago

“When I logged in there was no information to tell me how my driving was going and one of my months is completely blank even though I have be driving through out the month”

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Posted 7 years ago

Hi Anton, Thank you for your review and rating - we would like the chance to improve the experience you have had. If you would like to send us a private response with your details, we can answer the queries you have. Thanks, Vicky.

Posted 7 years ago

“They are giving me some of my money back and lowering my insurance”

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Posted 7 years ago

Hi, We’re so glad you’ve enjoyed your experience with Wisedriving and feel we’ve provided a great product and service for you. Thanks for the feedback! Cheers, Vicky.

Posted 7 years ago

WiseDriving is rated 3.6 based on 4,550 reviews