WiseDriving Reviews

Name: WiseDriving
Rating: 3.57

3.6 Rating 4,550 Reviews

64 %

of reviewers recommend WiseDriving

Company Reviews

Questions

Metrics

3.6

Based on 4,550 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

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Email:

amanda.holmes@igo4.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very good service so far..”

Helpful Report

Posted 7 years ago

Hi Nicola, Thanks for the great review! our priority is our customers and we’re happy to hear you have had great service. Cheers, Vicky.

Posted 7 years ago

“No issues so far but am yet to receive any cash back for good driving.”

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Posted 7 years ago

Hi Hannah, Thanks for the feedback: if you feel we could have done better, please let us know. We appreciate any feedback given. Thanks, Vicky.

Posted 7 years ago

“As a young driver it's an absolute pain to have to pay £150 on insurance. However, knowing that you can recieve refunds each month is brilliant.”

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Posted 7 years ago

Hi Matthew, Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you. Cheers, Vicky.

Posted 7 years ago

“Wise driving reduced my insurance through safe driving motoring system provided.”

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Posted 7 years ago

Hi Josephine, We’re so glad you’ve enjoyed your experience with WiseDriving and feel we’ve provided a great product and service for you. Thanks for the feedback! Thanks, Vicky.

Posted 7 years ago

“It was quick and easy to set up the insurance, with every friendly employees of the company.”

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Posted 7 years ago

Hi, Our staff will be thrilled to hear their hard work has been appreciated. Thanks for leaving the great feedback, we greatly appreciate it. Cheers, Vicky.

Posted 7 years ago

“I wouldn’t suggest calling them as the customer service team give you the run around promising call backs and just finding the easiest way to get you off the phone in the quickest way”

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Posted 7 years ago

Hi, We would like to extend our apologies concerning the issues you’ve had. If you would like to send us a private response with your details, we can discuss this further with you. Thank you, Vicky.

Posted 7 years ago

“I have had a large percentage (over 10%) refunded to me in less than 3 months for just sticking to the rules of the road”

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Posted 7 years ago

Hi Daniel, We’re so glad you’ve enjoyed your experience with {input name} and feel we’ve provided a great product and service for you. Thanks for the feedback! Cheers, Vicky.

Posted 7 years ago

“refund for good driving”

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Posted 7 years ago

Hi, Thanks for the great review! our priority is our customers and we’re happy to hear you have had great service. Thanks, Vicky.

Posted 7 years ago

“Good fitted box in a week”

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Posted 7 years ago

Hi William, Thanks for your feedback and for taking time out of your day to leave us a review - we do appreciate it. We’re thrilled you’re happy with the service you have received. Thanks, Vicky.

Posted 7 years ago

“Helps me to reduce my premiums”

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Posted 7 years ago

Hi Harry, Thanks for your feedback – we’re glad to hear you’ve enjoyed your experience with WiseDriving so far! Cheers, Vicky

Posted 7 years ago

“No probs at all with drivewise. Drive properly and receive money back. Easy.”

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Posted 7 years ago

Hi Jake, We’re so glad you’ve enjoyed the experience you have had with WiseDriving. Thanks for taking the time to give us your feedback – it’s very much appreciated. Cheers, Vicky.

Posted 7 years ago

“Great company. Highly recommended.”

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Posted 7 years ago

Hi Declan, Thanks for giving us such a great rating and recommending us. We really do appreciate it. Thanks, Vicky.

Posted 7 years ago

“Very good and helpful customer services and staff”

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Posted 7 years ago

Hi Ozlem, What a wonderful review - we truly appreciate your comments. We’re happy to hear that our staff and service have made the experience great for you. Thanks, Vicky.

Posted 7 years ago

“Very hapoy great time limits with the box”

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Posted 7 years ago

Hi Nathan, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Thanks, Vicky.

Posted 7 years ago

“premiums have gone down”

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Posted 7 years ago

Hi Michelle, Thanks for your feedback! We’re glad to hear you’ve enjoyed your experience with us so far. If there is anything you feel we can do better for you, please let us know. Cheers, Vicky.

Posted 7 years ago

“Keeping me up to date with how I am driving. Good incentives”

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Posted 7 years ago

Hi, Thanks for leaving us such a nice feedback, we’re happy that you loved the service at WiseDriving! Thanks, Vicky.

Posted 7 years ago

Hi, Thanks for your feedback – we’re glad to hear you’ve enjoyed your experience with us so far! Cheers, Vicky.

Posted 7 years ago

“Choosing car insurance for the first time was daunting with so many companies & options. Wise driving however, made it an easy option with a quick application process & financially outstanding savings. The App showing driving standard, whilst at first is addictive & nerve racking, does help to keep you focused on driving well. Bonus being, I had a £230 refund after 2 months.”

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Posted 7 years ago

Hi Gino, What a wonderful review - we truly appreciate your comments. We’re happy to hear the experience has been great for you. Cheers, Vicky.

Posted 7 years ago

“Was okay the only problem is that my car takes around 15 seconds to go 0-60 and I still have a bad driving score on acceleration the rest of the scores (speed, braking etc..) are in the 90s but no matter how gentle I accelerate I still get bad scores”

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Posted 7 years ago

Hi Steffan, Thanks for the review, we take our customer service seriously and will take all feedback on board. If you need help with your score you can use the hints and tips or the help centre on our website. Thanks, Vicky.

Posted 7 years ago

“Money is good for first time drivers, the deals and the point system and how you get money back for good driving”

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Posted 7 years ago

Hi Ellen, We’re so glad you’ve enjoyed the experience you have had with us. Thanks for taking the time to give us your feedback – it’s very much appreciated. Cheers, Vicky.

Posted 7 years ago

“I had a problem at the start with some emails about driving saying it was under score within the first 2 weeks and then I got a email the same day saying it was good again which didn’t make sense, I called customer service for some advice as I have had a black box for 3 years and never had a issue with driving and always been in the high score ranges. The advisor on the phone was very rude and not helpful, I was going to change insurances and I was not settled and didn’t feel calm about staying with this company. Since then I have had a refund on good driving & my score is normal again. I’m not sure if it was just a mistake.”

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Posted 7 years ago

Hi Holly, We do appreciate your feedback and would be happy to look into this for you. If you could send us a private response with your details, we’ll investigate this further. Thanks, Vicky.

Posted 7 years ago

WiseDriving is rated 3.6 based on 4,550 reviews