WiseDriving Reviews

Name: WiseDriving
Rating: 3.57

3.6 Rating 4,550 Reviews

64 %

of reviewers recommend WiseDriving

Company Reviews

Questions

Metrics

3.6

Based on 4,550 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

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Email:

amanda.holmes@igo4.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. Refund of £275 on my annual policy thanks to my safe driving. Telematics RS Direct team are great too. All round good experience. Would recommend to friends and family.”

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Posted 7 years ago

Hi Amir, We're so glad you have enjoyed the experience. Thanks for giving us such a great rating and recommending us, we really do appreciate it. Thanks, Vicky.

Posted 7 years ago

“Helpful advisors when I first joined.”

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Posted 7 years ago

Hi Benjamin, What a wonderful review - we truly appreciate your comments. We’re happy to hear that our staff and service have made the experience great for you. Thanks, Vicky.

Posted 7 years ago

“Getting premium back as a reward”

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Posted 7 years ago

Hi Frances, Thank you for the great rating, We’re glad you’ve enjoyed your experience with WiseDriving. Cheers, Vicky.

Posted 7 years ago

“After three months of driving with a black box I received a refund. This was excellent!”

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Posted 7 years ago

Hi Mollie, Thanks for taking the time to share your feedback. We work hard to make sure our customers receive a great service. We’re over the moon to receive your appreciation, so thank you! Vicky.

Posted 7 years ago

“I didn’t have much help from my last insurance company and was worried to go with wise driving! However wise driving is a very reliable insurance company. They tell you how to improve with your driving, and they give you discount for good driving. What more can you!”

Helpful Report

Posted 7 years ago

Hi Chloe, Thank you for choosing WiseDriving and leaving a lovely review. We’re happy you’ve enjoyed your experience with us: we take pride in offering a great level of service to our customers. We’re glad you feel we’ve been able to provide this for you. Cheers, Vicky.

Posted 7 years ago

“Great customer service staff”

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Posted 7 years ago

Hi Leanne, We’re happy to hear that our staff and service have made the experience great for you. Thanks, Vicky.

Posted 7 years ago

“Lied about the amount of money I would get back”

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Posted 7 years ago

Hi, We’re sorry to hear this. If you’d like to send us a private reply with your policy details, we would be happy to assist with any queries you have. Thank you. Thanks, Vicky.

Posted 7 years ago

“Good insurer. Have managed to lower my insurance!”

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Posted 7 years ago

Hi Sophie, Thanks for your feedback – we’re glad to hear you’ve enjoyed your experience with WiseDriving so far! Cheers, Vicky.

Posted 7 years ago

“Great people !!”

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Posted 7 years ago

Hi Harry, Thanks for your kind words, we really do appreciate it. We're glad you are enjoying the experience. Thanks, Vicky.

Posted 7 years ago

“I got money back for good driving!”

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Posted 7 years ago

Hi Sandie, Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you. Cheers, Vicky.

Posted 7 years ago

“Wise driving has made me happy because they have reduced my premium because of my good driving detected by the black box.”

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Posted 7 years ago

Hi Lauren, We’re so glad you’ve enjoyed the experience you have had with WiseDriving. Thanks for taking the time to give us your feedback – it’s very much appreciated. Cheers, Vicky.

Posted 7 years ago

“I’m happy because I can see that they are recognize my driving and they refund money back so they push you to be the best on road”

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Posted 7 years ago

Hi Dionysis, That’s great! We are so happy you have enjoyed your experience with us so far and we look forward to bringing you the same level of service throughout your policy with us. Thanks, Vicky.

Posted 7 years ago

“Keeping me up to date with my driving score and letting me know when its been great.”

Helpful Report

Posted 7 years ago

Hi Natasha, Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you. Cheers, Vicky.

Posted 7 years ago

“Called support about an issue I was having and didn’t give me an answer at all”

Helpful Report

Posted 7 years ago

Hi, We’re sorry to hear this. If you’d like to send us a private reply with your policy details, we would be happy to assist with any queries you have. Thank you, Vicky.

Posted 7 years ago

“I love my insurance because I was able to get money back from it”

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Posted 7 years ago

Hi, Thanks for such a great review. We work hard to offer the best service possible for our customers, so we’re very happy to see this reflected in your feedback. Cheers, Vicky.

Posted 7 years ago

“Information taken by the blackbox is not very accurate & seems to be all over the place”

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Posted 7 years ago

Hi, Thanks for taking the time to leave us a review. The boxes we use are tested and are accurate. If you have any questions in regards to the scoring you can go to the help centre on our website. Thanks, Vicky.

Posted 7 years ago

“Very good”

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Posted 7 years ago

Hi, Thanks for your feedback – we’re glad to hear you’ve enjoyed your experience with WiseDriving so far! Cheers, Vicky.

Posted 7 years ago

“Easy to install box No hassle Cheaper than most”

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Posted 7 years ago

Hi Miss Price, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Thanks, Vicky.

Posted 7 years ago

“Helpful staff and clear guidance on the Black Box option. Website is good with access to dashboard.”

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Posted 7 years ago

Hi Ms Robinson, Our staff will be thrilled to hear their hard work has been appreciated. Thanks for leaving the great feedback, we greatly appreciate it. Cheers, Vicky.

Posted 7 years ago

“Good customer service and good feedback regarding telematics”

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Posted 7 years ago

Hi, We truly appreciate your comments. We’re happy to hear that our staff and service have made the experience great for you. Thanks, Vicky.

Posted 7 years ago

WiseDriving is rated 3.6 based on 4,550 reviews