WiseDriving Reviews

Name: WiseDriving
Rating: 3.57

3.6 Rating 4,550 Reviews

64 %

of reviewers recommend WiseDriving

Company Reviews

Questions

Metrics

3.6

Based on 4,550 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

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Email:

amanda.holmes@igo4.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The opportunity to earn reduced premiums through good driving it is just great, perhaps underrated. I had no issues so far so I'm quite happy that I chose WiseDriving!”

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Posted 7 years ago

Hi Robert, Thank you for choosing WiseDriving and leaving a lovely review. We’re glad you’ve enjoyed your experience with us and feel we’ve been able to provide a great product and service for you. Thanks, Vicky

Posted 7 years ago

“Very good discount”

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Posted 7 years ago

Hi Bethany, Thanks for such a great review. We work hard to offer the best service and product possible for our customers, so we’re very happy to see this reflected in your feedback. Thanks, Vicky.

Posted 7 years ago

“Kept me informed as to how well I was driving and gave me a credit on my insurance after just 2 months”

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Posted 7 years ago

Hi, Thanks for taking the time to share your feedback. We’re over the moon to receive your appreciation, so thank you! Cheers, Vicky.

Posted 7 years ago

“cheapest insurance i could find”

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Posted 7 years ago

Hi, Thanks for giving us your feedback: our priority is our customer service. If there is anything you’d like us to discuss with you, please let us know. Thanks, Vicky.

Posted 7 years ago

“Everything is wrong with this company”

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Posted 7 years ago

Hi Adomas, We’re sorry to hear this. If you’d like to send us a private reply with your policy details, we would be happy to assist with any queries you have. Thank you, Vicky.

Posted 7 years ago

“Tell you you have a driving review due and then never get back to you”

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Posted 7 years ago

Hi Jack, Thank you for your review and rating - we would like the chance to improve the experience you've had. If you would like to send us a private response with your details, we can answer any queries you have. Thanks, Vicky.

Posted 7 years ago

“By reducing my premium”

Helpful Report

Posted 7 years ago

Hi Hollie, Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you. Cheers, Vicky.

Posted 7 years ago

“I’ve had an ongoing problem with acceleration score on my black box and all you said was it’s my driving style so I changed it and still no different to what it was before”

Helpful Report

Posted 7 years ago

Hi Connor, Thanks for taking time out of your day to provide us with your feedback. We do take our customers queries seriously, so if you’d like to send us a private response with your details, we would be happy to answer your questions. Thanks, Vicky.

Posted 7 years ago

“Easy to arrange insurance and like the wisedriving app and ease of seeing my driving on the site.”

Helpful Report

Posted 7 years ago

Hi Benjamin, Thanks for such a great review. We work hard to offer the best service possible for our customers, so we’re very happy to see this reflected in your feedback. Cheers, Vicky.

Posted 7 years ago

“Well priced comprehensive insurance”

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Posted 7 years ago

Hi Robert, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Thanks, Vicky.

Posted 7 years ago

“I have been charged £106 for my braking and acceleration which I was not given a previous warning about changing otherwise I would be charged, as a new driver your braking and accelerating isn’t going to be perfect but I would of thought they would of made some allowance for that rather than just charging me for it. I could understand if my speed was way over the limit as that’s what I thought was the most crucial aspect of the black box but as for charging me about braking and acceleration being a bit off, with no warning I think is completely non acceptable. At least if I would of been told why I’m going to be charged rather than the fact that I am going to be charged I could of made changes before doing so.”

Helpful Report

Posted 7 years ago

Hi John, We’re sorry to hear of your disappointment with us; we always look to give the best level of service possible to our customers. If you’d be happy to send us a private message with your details, we’ll be happy to answer any questions you have. Thanks, Vicky.

Posted 7 years ago

“good communication via twitter when i have a problem and because of my good score i’ve had money off which is a bonus”

Helpful Report

Posted 7 years ago

Hi, Thanks for taking the time to write such a lovely review for us. We’re so happy you feel we have provided such a great service for you. Our top priority is our customer, so thank you for validating our efforts! Thanks, Vicky.

Posted 7 years ago

“You learn how to drive safe.”

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Posted 7 years ago

Hi, Thanks for your feedback – we’re glad to hear you’ve enjoyed your experience with WiseDriving so far! Cheers, Vicky.

Posted 7 years ago

“Very easy to work with.”

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Posted 7 years ago

Hi, Thanks for such a great review. We work hard to offer the best service possible for our customers, so we’re very happy to see this reflected in your feedback. Cheers, Vicky.

Posted 7 years ago

“Easy to follow analysis of my driving very good”

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Posted 7 years ago

Hi Joseph, We’re so glad you’ve enjoyed your experience with WiseDriving and feel we’ve provided a great product and service for you. Thanks for the feedback! Cheers, Vicky.

Posted 7 years ago

“Great company, keep you updated”

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Posted 7 years ago

Hi Taylor, Thanks for your feedback – we’re glad to hear you’ve enjoyed your experience and service with WiseDriving so far! Cheers, Vicky.

Posted 7 years ago

“It’s very easy to sign up to , they don’t interfere or contact you all the time and they have a fair policy.”

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Posted 7 years ago

Hi, Thank you for such a lovely review, your kind words are much appreciated. We’re glad you’ve enjoyed your experience with WiseDriving. Cheers, Vicky.

Posted 7 years ago

“Unhelpful over the phone and emails being ignored constantly”

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Posted 7 years ago

Hi Rihana, We’re sorry to hear this; we always try to provide the best experience possible for our customers. If you could send us a private message with your details, we can discuss this with you further. Thanks, Vicky.

Posted 7 years ago

“Really easy to change policies”

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Posted 7 years ago

Hi Kirstie, Thanks for taking the time to share your feedback. We work hard to make sure our customers receive a great service. We’re over the moon to receive your appreciation, so thank you! Vicky.

Posted 7 years ago

“Was the cheapest insurer by far.”

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Posted 7 years ago

Hi, Thanks for giving us your feedback: our priority is our customer service. If there is anything you’d like us to discuss with you, please let us know. Cheers, Vicky.

Posted 7 years ago

WiseDriving is rated 3.6 based on 4,550 reviews