WiseDriving Reviews

Name: WiseDriving
Rating: 3.57

3.6 Rating 4,550 Reviews

64 %

of reviewers recommend WiseDriving

Company Reviews

Questions

Metrics

3.6

Based on 4,550 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

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Email:

amanda.holmes@igo4.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The rewards for driving safe is good”

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Posted 7 years ago

Hi Christopher, Thanks for your feedback! We’re glad to hear you’ve enjoyed your experience with us so far. If there is anything you feel we can do better for you, please let us know. Cheers, Vicky.

Posted 7 years ago

“Shows me how I can improve”

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Posted 7 years ago

Hi, Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you. Cheers, Vicky.

Posted 7 years ago

“Good Prices, Solve issues well”

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Posted 7 years ago

Hi Olivia, Thanks for your feedback and for taking time out of your day to leave us a review - we do appreciate it. We’re thrilled you’re happy with the service you have received. Thanks, Vicky.

Posted 7 years ago

“Very informative and keep me updated on my tracks. Regards”

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Posted 7 years ago

Hi Kiesell, Thanks for the great review! our priority is our customers and we’re happy to hear you have had great service. Cheers, Vicky.

Posted 7 years ago

“You’ve made me happy with wise Driving by being very clear with your communication. Easy understand instructions and paper work/emails.”

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Posted 7 years ago

Hi Lewis, Thank you for such a lovely review, your kind words are much appreciated. We’re glad you’ve enjoyed your experience with us. Cheers, Vicky.

Posted 7 years ago

“Unable to log on to portal to track diving profmance”

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Posted 7 years ago

Hi, We’re sorry to hear this. If you’d like to send us a private reply with your policy details, we can look into this for you. Thank you, Vicky.

Posted 7 years ago

“Acceleration and braking scores are far too sensitive. Been driving like a saint and my scores are still poor. Not impressed. And to add - as a result of this, I am now paying £3000 per year which is a absolute robbery.”

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Posted 7 years ago

Hi We’re sorry to hear of your disappointment with the product. If you’d be happy to send us a private message with your details, we’ll be happy to answer any questions you have. Thanks, Vicky.

Posted 7 years ago

“I was due to pay my monthly isurants 144 witch i had in my account and wise driving took the money and gave it back as there wasent anough founds but defoo was then they charged me 30 on top of my amount so instead of paying 144 am paying 170”

Helpful Report

Posted 7 years ago

Hi Daniel, We’re sorry to hear this. It is only your bank who are able to block or stop a transaction being processed, not ourselves or the funding company. If you’d like to send us a private reply with your policy details, we would be happy to assist with any queries you have. Thank you, Vicky.

Posted 7 years ago

“The best insurance company so far!”

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Posted 7 years ago

Hi Emily, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Cheers, Vicky.

Posted 7 years ago

“Decent company... fitting telematics prices are a tad high though...”

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Posted 7 years ago

Hi, Thanks for the review, we take our customer service seriously and will take all feedback on board. Thanks, Vicky.

Posted 7 years ago

“Brilliant insurer, love getting to reduce premiums due to my good driving!”

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Posted 7 years ago

Hi, Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you. Cheers, Vicky.

Posted 7 years ago

“Had problems for day 1. Had two box instalments as 1st was wrong which I needed to take time off work to be at home. Then got refunded too much as you did a error but then had to give refund back. Now I'm getting emails my insurance will cancel because the GPS in the box says I'm in reckington when I live in Newcastle and work in Newcastle and have never been to reckington in my life. I called and they said it shows I drive in Newcastle which Is correct but overnight I park in reckington which makes no sense as it's very far way. However they have emailed me and apologised and it was done in error so I'm grateful for the apology”

Helpful Report

Posted 7 years ago

Hi Adnan, Thanks for taking the time to send this over. We would like to assure you that our customers are our top priority and will take all feedback on board. Thanks, Vicky.

Posted 7 years ago

“Very happy with the user interface on the driving score. Got a decent discount and know where to improve so I can get more.”

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Posted 7 years ago

Hi, That’s great! We are so happy you have enjoyed your experience with us so far and we look forward to bringing you the same level of service throughout your policy with us. Cheers, Vicky.

Posted 7 years ago

“Exellant car insurance”

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Posted 7 years ago

Hi Nicholas, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Cheers, Vicky.

Posted 7 years ago

“I love seeing my driving score on my online portal, gives me the opportunity to see where I need to improve! Overall a great insurance company :)”

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Posted 7 years ago

Hi Megan, Thanks for your feedback and for taking time out of your day to leave us a review - we do appreciate it. We’re thrilled you’re happy with the service you have received. Cheers, Vicky.

Posted 7 years ago

“I’m very happy with every ounce of service I have received. Fair and considerate thank you.”

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Posted 7 years ago

“You have gave me the best to keep my driving safe which I have been able to do so because of the help of wise driving”

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Posted 7 years ago

“Too early to give review at present only been with insurance a month”

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Posted 7 years ago

“The service I received was faultless. From setting up the policy to getting the box fitted. Staff explained everything clearly and were very friendly”

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Posted 7 years ago

Hi Kelly, Thank you for such a lovely review, Our staff will be glad to hear their hard work has been appreciated. Thanks, Vicky.

Posted 7 years ago

“You allowed me to demonstrate I'm a good driver and I appreciate this more than anything.”

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Posted 7 years ago

Hi Chris, We’re so glad you’ve enjoyed your experience with WiseDriving and feel we’ve provided a great product and service for you. Thanks for the feedback! Cheers, Vicky.

Posted 7 years ago

WiseDriving is rated 3.6 based on 4,550 reviews