Gear Geek Reviews

Name: Gear Geek
Address: 7A Legion House, Beaufront Park, Anick road, Hexham, Northumberland
Rating: 4.77

4.8 Rating 14,983 Reviews

95 %

of reviewers recommend Gear Geek

4.8

Based on 14,983 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0808 175 1640

Email:

info@geargeek.co.uk

Location:

7A Legion House,
Beaufront Park, Anick road,
Hexham
Northumberland
NE46 4TU

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Gear Geek 5 star review on 15th December 2025

1099

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery but item doesn’t work at all used in different TVs in 3 different rooms and nothing at all”

Helpful Report

Posted 6 years ago

Hi Mike, I am very sorry you are not happy with your item. I have checked through our helpdesk and i can see there is no correspondence regarding this issue. Please contact us at info@geargeek.co.uk and a member of our team will be more than happy to assist you. Alternatively, you can follow this link https://www.geargeek.co.uk/return-my-order/ to open a returns request. Kind Regards Rachael Customer Service Manager

Posted 6 years ago

“Arrived in good time and were a great product, however the charging case no longer charges the bids unless plugged into a power source”

Helpful Report

Posted 6 years ago

Hi Steve, Thank you for your review. I am very sorry you are not happy with your item. I have checked through our helpdesk and i can see there is no correspondence regarding this issue. Please contact us at info@geargeek.co.uk and a member of our team will be more than happy to assist you. Alternatively, you can follow this link https://www.geargeek.co.uk/return-my-order/ to open a returns request. Kind Regards Rachael Customer Service Manager

Posted 6 years ago

“Not too happy with this screen protector. It didn't stick properly and had to get one from carphone warehouse.”

Helpful Report

Posted 6 years ago

Hi Zara, Thank you for your review. I can see from your linked review that you are not happy with your item 😢 Please contact us at info@geargeek.co.uk and a member of our team will be more than happy to assist you. Kind Regards Rachael Customer Service Manager

Posted 6 years ago

“Product was fine for 2 weeks then the sides of the protector started to become un stook. Surpose that's the problem with curve screens tho.”

Helpful Report

Posted 6 years ago

Hi, Thank you for your review. I am very sorry you are not happy with your items. I have searched through our help desk and I can see there has been no correspondence regarding this issue. Please email us at info@geargeek.co.uk and a member of our team will be happy to assist you. Kind Regards Rachael Customer Service Manager

Posted 6 years ago

“Fast shipping no problems with process”

Helpful Report

Posted 6 years ago

“Ok, quick delivery”

Helpful Report

Posted 6 years ago

“Took really long”

Helpful Report

Posted 6 years ago

“Fast Delivery”

Helpful Report

Posted 6 years ago

“Not good product.”

Helpful Report

Posted 6 years ago

Good evening Simraaj, Thank you for your review. I have searched through our help desk & i can see there has been no correspondence in relation to your item. Please contact us on 0113 4676762 between 9am-5pm Mon-Fri & a member of our team will be more than happy to assist you. Kind Regards Rachael Customer Service Manager

Posted 6 years ago

“No problem with the service order arrived quickly, but product doesn’t work with Mac.”

Helpful Report

Posted 6 years ago

Good Afternoon Angus, Thank you for your review. I am very sorry you are not happy with your item. I have checked this item & it is compatible with 2016 MacBook Pro, MacBook 12" & Chrome Book Pixel as the description states on our website. This is a very popular product with a very low return rate. I have checked our help desk & i can see there has been no correspondence regarding this issue. Please visit our website by following the below link to open a return request & a member of our returns department will be more than happy to assist you. https://www.geargeek.co.uk/return-my-order/ Kind Regards Rachael Customer Service Manager

Posted 6 years ago

“Based on product I got, not too impressed tbh”

Helpful Report

Posted 6 years ago

Good Evening Dan, Thank you for your review. I am very sorry you feel this way. I have searched our helpdesk & i can see there has been no correspondence regarding your item. Please copy the link below to open a returns request & a member of our team will be more than happy to assist you. https://www.geargeek.co.uk/return-my-order/ Kind Regards Rachael Customer Service Manager

Posted 6 years ago

“Website a bit all over the place so difficult to select a delivery location with the web page jumping around and delays in responding. Delivery to the location I eventually got lumped with was efficient and very efficient to pickup there.”

Helpful Report

Posted 6 years ago

Good Morning David, Thank you for your review. We really appreciate your valuable feedback regarding our website. I will pass this on to our web development team to further improve our customers experience. Kind Regards, Rachael Customer Service Manager

Posted 6 years ago

“The battery literally lasts 45 minutes. No more than that. When I am at the gym I never finish my entire routine with the earphones because the battery dies and then it takes me more than 1 hour to recharge them. However, when they have battery it works good.”

Helpful Report

Posted 6 years ago

Good Afternoon Dalva, Thank you for your review, I am very sorry you are not 100% happy with your item. Please be advised any excessive charging either via the mains or the USB can severely damage the battery life. I have checked our help desk & can see there has been no correspondence regarding this matter, If you feel you need further assistance please contact us at info@inksdirect.org.uk & a member of our team would be more than happy to help. Alternatively, you can visit our website Click the 'return my order' section & a member of our returns team will assist you further. Kind Regards Rachael Customer Service Manager

Posted 6 years ago

“I paid a bit extra to have my ink delivered in 1-2 days but it took 3.”

Helpful Report

Posted 7 years ago

“I'm disappointed that the black cartridge 302 XL is not recognized by the printer and thus it seems that the black cartridge has a small amount of ink in it. I have been assured that the cartridge is full and to keep printing, let's see what happens”

Helpful Report

Posted 7 years ago

“Delivery was good, but haven’t used the ink for me to give a neutral review Zed Nottingham”

Helpful Report

Posted 7 years ago

“Fast service let down by courier that kept trying to deliver after 6:00pm to an industrial premises when we were shut. I would have paid extra for a decent courier.”

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Posted 7 years ago

“When printing in colour the picture is very dark with a tinge of blue”

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Posted 7 years ago

“I need to thank Rachael for her help with this order. She handled what could be a bad situation very well.”

Helpful Report

Posted 7 years ago

“I bought the Type-C to 3.5mm Aux Adapter in order to use existing headphones with my new iPad Pro. It was delivered very quickly but unfortunately did not work. Inks Direct responded very promptly to my request for a refund and this was dealt with within a few days. Top marks for customer service, pity the product didn’t live up to expectations.”

Helpful Report

Posted 7 years ago

Gear Geek is rated 4.8 based on 14,983 reviews