Gear Geek Reviews

Name: Gear Geek
Address: 7A Legion House, Beaufront Park, Anick road, Hexham, Northumberland
Rating: 4.77

4.8 Rating 14,983 Reviews

95 %

of reviewers recommend Gear Geek

4.8

Based on 14,983 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0808 175 1640

Email:

info@geargeek.co.uk

Location:

7A Legion House,
Beaufront Park, Anick road,
Hexham
Northumberland
NE46 4TU

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Gear Geek 5 star review on 15th December 2025

1099

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Don’t work very well. The right earbud has no sound, and the left isn’t loud at all. It cuts out too, so I can’t listen to music. Wouldn’t recommend.”

Helpful Report

Posted 5 years ago

Hello Poppy, Thanks for stopping by Gear Geek. I am sorry to hear that you are experiencing issues with this product. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ Kind Regards Rachael

Posted 5 years ago

“While the adaptor fits both my ipod and LogiTech iDock, it doesn't work. No sound whatsoever”

Helpful Report

Posted 5 years ago

Hi Stephen, Thank you for your email. Please see below as stated on the product page here: https://www.geargeek.co.uk/Apple-Lightning-to-30-Pin-Adaptor Please note the device is designed to transfer data not to stream audio. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ Kind Regards Rachael

Posted 5 years ago

“The product was quick to come but it was not as advertised. It is advertised to fix an iPhone 7 and it does not fit so not too happy and will return.”

Helpful Report

Posted 5 years ago

“Good features and looks nice. Battery lasts about 1 day hence low star review”

Helpful Report

Posted 5 years ago

Hi James, Thank you for your review. If you would like to discuss this issue in more detail with us please email info@geargeek.co.uk and a member of our team will be happy to assist you. Thanks, Rachael

Posted 5 years ago

“Not impressed”

Helpful Report

Posted 5 years ago

“Not satisfied. Voice breaks alot not recommended”

Helpful Report

Posted 5 years ago

Hi Hira, I am very sorry to hear you are not happy with your item. Please email us at info@geargeek.co.uk and a member of our team will be happy to assist you. Thanks, Rachael

Posted 5 years ago

“Products weren't great but delivery was quick.”

Helpful Report

Posted 5 years ago

Hi Aoife, Thanks for stopping by Gear Geek. I am sorry to hear that you are experiencing issues with this product. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ Kind Regards, Rachael

Posted 5 years ago

“Average I guess - Delivery was fine, came relatively fast and as expected. Product was damaged, and product was also virtually unuseable.”

Helpful Report

Posted 5 years ago

Hello Kiri-Ann, Thank you for your review. I am sorry to hear that you are experiencing issues with this product. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ I do apologise once again for any inconvenience this may have caused. Kind Regards, Rachael

Posted 5 years ago

“Quick delivery but the Item didn’t work and was 5 x more expensive than other places”

Helpful Report

Posted 5 years ago

Hi Marcus, Thanks for stopping by Gear Geek. I am sorry to hear that you are experiencing issues with this product. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ Thanks, Rachael

Posted 5 years ago

“Delivery didn't take too long but product itself was poorly made”

Helpful Report

Posted 5 years ago

Hi Imaan, Please email us at info@geargeek.co.uk and i can help resolve this issue. Thanks, Rachael

Posted 5 years ago

“Battery dies even when it says it’s got 50/60% and dropped one on the floor and it fell apart”

Helpful Report

Posted 5 years ago

Hi, Please email us at info@geargeek.co.uk and a member of our team will assist you. Thanks

Posted 5 years ago

“Brought a pair of wireless earbuds both worked great for the first few times then one stopped working and hasn’t worked since”

Helpful Report

Posted 5 years ago

Hi Sam, I am sorry to hear that you are experiencing issues with this product. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ Thanks, Rachael

Posted 5 years ago

“I bought a pair of earphones for my IPhone 6s. They immediately only worked in 1 ear and had to be fiddled with for them to work. I am not happy with the product.”

Helpful Report

Posted 5 years ago

Hi Tom, I am sorry to hear that you are experiencing issues with this product. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ Kind Regards Rachael

Posted 5 years ago

“it cracked as soon as I tried to put it on my phone !!”

Helpful Report

Posted 5 years ago

Hi Marion, Please email us at info@geargeek.co.uk and a member of our team will be happy to assist you. Thanks

Posted 5 years ago

“The item came very quickly and whilst it works, volume control is difficult and whilst operational the headphones often loose connection between themselves momentarily giving the impression that one ear bud goes quieter for a second or two which is a bit off putting.”

Helpful Report

Posted 5 years ago

HI Mike, I am sorry to hear that you are experiencing issues with this product. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ Thanks, Rachael

Posted 5 years ago

“Not a great product but does the job. Battery life isn't ideal and always having issues pairing the headphones and getting both to work on the first attempt.”

Helpful Report

Posted 5 years ago

Hi Jessica, I am sorry to hear that you are experiencing issues with this product. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ Kind Regards Rachael

Posted 5 years ago

“cable was not good , too slow to charge have to go back to the stupid 1 metre lead that came with the phone thanks”

Helpful Report

Posted 5 years ago

Hi James, I am sorry to hear that you are experiencing issues with this product. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ Kind Regards, Rachael

Posted 5 years ago

“Difficulty connecting - hardly both works at the same time”

Helpful Report

Posted 6 years ago

Hi, Thank you for your review. Please call us on 0113 4676762 or email us at info@geargeek.co.uk and a member of our team will be happy to assist you and guide you through the process to get your item working correctly. Thanks, Rachael Customer Service Manager

Posted 6 years ago

“Good company”

Helpful Report

Posted 6 years ago

“Bought the Earbuds pod 2 - the sound quality is either very poor or they are faulty and the bass notes are distorted. I wouldnt risk buying products here again.”

Helpful Report

Posted 6 years ago

Gear Geek is rated 4.8 based on 14,983 reviews