“Gemporia are an ethical company ,informative and their presenters are very well informed which makes it far easier to make decisions on jewellery one my be interested in buying and if for any reason one is not completely satisfied with the purchase ,it can be returned within 30dayss for a full refund,it is in my opinion the best online jewellery company.and I am happy to say that I've bought and been thrilled with several pieces from Gemporia and their prices are hard to beat.”
“wanted to return my ring well with in my 30 Day No Quibble Money Back Guarantee because the ring is very dull once worn for a few hours them leaving dirty marks on my fingers after half a day or so, I even stopped wearing my hand creams and washing the ring daily however I wear other rings and they are not reacting in the same way.
tried to return but was told that because I had worn the ring and removed the tag I was not entitled to a refund. whats the point of a 30 No Quibble Guarantee?
I brought the ring with some money my parents gave me in the summer although I didn't buy the ring till just before Christmas as I wanted to buy something special that would always remind me of them.
now it just sits on my dressing table gathering dust while I feel very upset that ive wasted my money with this company.”
“Very poor customer service,
An eight month old diamond ring snapped, Gemporia's offer was for me to pay to return it and pay to have it repaired.
Be aware their products are only warrantied for 6 months and after that they couldn't care less.
Edit”
“I love my rings and find Gemporia enables me to purchase affordable rings, diamonds, rubies, emeralds you name it I've got them. The call centre staff are brilliant and very helpful.”
