“I've bought a few things, rings, earrings and recently a ponch which is lovely, soft and cozy. Very pretty. The silver rings are really chunky with heavy silver, however my serenity ring doesnt sparkle, that's the only disappointment. Delivery is good, about a week. I've never sent anything back, so cant comment on that.”
“The Karma diffusers that arrived 2 days ago are utterly useless. I put them in a closed room and when I opened the door there was no smell at all. You have to pick up the bottle to smell I have changed the reeds, Can buy far better elsewhere”
“The ring I received looked nothing like on tv. It was smaller and overall looked cheaper. Very disappointing. On top of that customer services are awe full. Retuned the item 10 days ago still no refund and they made me pay for 14 pounds postage. Not a serious company”
“Terrible service. Made 2 purchases this week, both incorrect. Even though it wasnt my fault the order was sent incorrectly, I still have to send goods back before they send CORRECT items to me AND I HAVE TO PAY FOR POSTAGE, FOR THEIR F@#k UP! Who's sending these packages out, monkeys? 🙊🙊🙊🙊🙊🙊 not using these again, they are definitely not looking after their customers and their needs otherwise our orders would be correct. 👎👎👎👎👎👎👎👎👎”
“great hype about the jade braclets saying werth thousands
What did everybody who baught get ?well nobidy could get the purple very limeted ?
The the other were treated
Treatment D which jone of the presenters mentioned
Treatment D means the colours are died sad but true !!
Anothet from from gemporia ! I have to mention Jewellry maker was part of gemporia then Not ?now it is again
Hmmm same call center though
Make sure you read about what you buy befire you buy
Im closing my account
Baught pearls guess what they are dyed too lol
Ebay you can buy direct from india great jewellry great prices”
“Returned several items of jewellry
Two pieces a braclet and a ring was of poor quality
I waited 6 days to recieve an email stating they had been recieved
Had nothing
Had to phone yet again
Still no confermatiin
Untill i gave them the tracking number i was then told it had been recieved but would have to wait another 4 to 5 days for an email and another 7 to 10 days for my money back in total over two weeks
Bad custimer service”
“Ordered ring 6am 19th dec, cust services told me that GUARANTEED DELIVERY ONLY MEANS THEY WILL DESPATCH BEFOR XMAS, NOT THAT YOU WILL RECEIVE IT! Don't know when I will receive refund. Awful! Disgusting!”
“BAIT AND SWITCH
HEY I PLACED AN ORDER THINGS SAID SALE AND SAID MY TOTAL ORDER WAS LIKE 74.26 AND THEN THE FINIALIZED THE SALE AND THE ITEMS WERE ALL OF A SUDDEN NO LONGER SALE AND THEY TRIED TO CHARGE 170.00 OR MORE AND THE CARD WAS A PREPAID ONE FOR ONLY 75.00. HA HA JOKES ON YOU AS IT WILL DECLINE, WILL NEVER SHOP THIS SCAM AGAIN AND YOU WASTED MY TIME BEWARE PEOPLE THEY TRY TO SCAM YOU”
“I made a number of purchases on Gemporia in 2019 .I found service good, fast, - I agree that they should emphasize the return costs of goods/insurance is the purchasers responsibility : when I did return a number of items they were quick in meeting their comittment to no quibble full refund.
However I had only one item so far valued, and it came in at less than a third of purchase price - Mike”
“I've ordered a few rings from Gemporia. 2 of them came with scratch on the stone, 1 ring looked like a fake silver as there were brown little dots on the silver. Another one looked like a cheap costume jewellery. One ring came after being resized I believe as there were a bump on the ring. I've kept some of them as they were quiet nice for the price I paid. The rest was sent back. The rings with a diamonds were really nice.”
“New customer first order was sent incorrectly I had to wait another two weeks and it was damaged, called CS and they were so rude...sent it back will never buy from this company again”
“I purchased a Aquaprase ring, it arrived cracked, I sent it back at a cost of £7.45 they sent me another one that was a size R I am a N. I saw that LeVian were doing a ooen day at my local mall so I brought the ring in the representative for LeVian did not believe it was a Aquaprase so I said I would bring in a authenticity certificate when I returned they were and I was shocked as they said that stone did not represent what they were selling. I asked the jeweller how much they thought the ring was worth and they stated the price of the silver. I was lead to believe that this stone was worth something and a investment even though the female presenter said shes "not really able to say that" she did..What I am stuck with is a worthless rock that sits in the drawer”
“They made me sooo happy because there prices are so great that I can just about afford to treat myself now and again with something so precious that will last a lifetime and beyond, and there customer service is second to non. Thanks Gemporia for helping to make my life so much more colourful.”
“This company only deals in real gem's, and real solid silver, and gold, They make beautiful jewellery, which is cheaper than the high street
I can thoroughly recommend them.”
“Phone operators are very polite and helpful goods came on time
packaging very good and after sales service is spot on would recomend
this company to anyone.”
