Generator Guru Reviews

Name: Generator Guru
Rating: 4.33

4.3 Rating 101 Reviews

83 %

of reviewers recommend Generator Guru

Company Reviews

Questions

Metrics

4.3

Based on 101 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	6 - 12 Hours

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Generator Guru 5 star review on 27th October 2021

David Sanders

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for that valuable information”

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Posted 3 years ago

“Parts available and shipping was fast. Order placed and parts recieved in 7 days total. Their willingness to help is extraordinary. Totally reccommend them”

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Posted 3 years ago

“i order part #1441668 month ago never got it i paid for it. i want money back”

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Posted 3 years ago

“Fast feed back to help us test our generator. Enjoyed watching the test videos on YouTube, very helpful for someone that had never worked on a generator.”

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Posted 3 years ago

“Yes. Very fast delivery.”

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Posted 3 years ago

“Hello , I was very impressed by the reply I got from Zak, it explained things in a way easy to understand , and was exactly the advice required , as Zak suggested I connected multimeter set at v ac to black and grey leads from magneto , pulled starting rope several times , meter did flicker up many volts , but not convinced I tried holding leads in my hand an pulling rope as fast as possible ,but absolutely no shock , tried connecting leads to low wattage 12 volt bulb , again absolutely no flicker of light , I am thinking I may require one of your magneto units , Again thanks for very helpful advice .”

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Posted 3 years ago

“without this wiring diagram I would have never figured out how to install this new cdi box with the pickup coil and the coil. this will help me very much. thanks a lot”

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Posted 3 years ago

“After delivery of the replacement part I required, I found I had some questions on the install. I emailed support and got all the answers I needed fast and made the job easy. Great service.”

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Posted 3 years ago

“I needed some technical advice which I was unable to find on youtube. Emailed the guru and got an answer within 2 hours...exactly what I wanted which enabled me to test various parts and order the spare bit that I needed. Brilliant.”

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Posted 3 years ago

“Excellent company to deal with , fast turn around of orders and professional help always available. Huge stock of parts, and great website to source what you need. Highly recommended.”

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Posted 3 years ago

“I truly appreciated the no strings willingness of Generator Guru representatives when sharing their expert advice to diagnose and remedy problems that my old model generator began to experience. Although a difficult to find replacement part was initially out of stock, it was only a day or so before being notified that the part had become available to order.”

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Posted 3 years ago

“I asked for technical advise, their response was within hours and right on. This is a great team.”

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Posted 3 years ago

“A quick and detailed answer on how to test components of ignition system helped avoid unnecessary cost.”

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Posted 3 years ago

“I had instant responce to a request for a wiring diagram. !!! Better response than local companys provide.!!!!”

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Posted 4 years ago

“Zak Thanks for your advice for using a carb cleaner. After applied a spray, carb instantly started. Thanks so much, I don't need to pull a cord 10~20 times anymore. Kaz”

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Posted 4 years ago

“I have an old generator that had been stored for some years and had no output. With the help of Zak on the phone and the instructions he emailed to test the generator It is now working fine. First class service from a first class company.”

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Posted 4 years ago

“GREAT service staff are really able to help which is amazing knowlegabal and helpful such a minority this day and age well-done guru!!!!!”

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Posted 4 years ago

“great to work with these people will bend over backwards to help you great company”

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Posted 4 years ago

“I ordered a capacitor for the generator on my boat from Generator Guru. Pricing was reasonable and I received the capacitor within a week. However, the capacitor I received was a slightly lower mircofarad rating than what I ordered. When I contacted them, they said they just send a comparable capacitor. If you look closely in very fine print, they state this on their website. They have offered to refund my money less the shipping. I would also have the pay the return shipping to the UK. I will not do business again with this company and will be filing a claim with my credit card.”

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Posted 4 years ago

“Great sevice and time to talk and educate me on what I need”

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Posted 5 years ago

Generator Guru is rated 4.3 based on 101 reviews