Georges Cameras Reviews

Name: Georges Cameras
Address: Level 1, 387 George St, Sydney, New South Wales
Rating: 4.27

4.3 Rating 131 Reviews

79 %

of reviewers recommend Georges Cameras

4.3

Based on 131 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0427848369

Email:

jason@georges.com.au

Location:

Level 1,
387 George St,
Sydney
New South Wales
2000

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Georges Cameras 5 star review on 7th December 2023

VIVO

Georges Cameras 5 star review on 13th December 2022

Khaled El Masri

Georges Cameras 5 star review on 29th November 2022

Kai You

Georges Cameras 5 star review on 11th November 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Drop shippers posing as a retail store, took my order, paid a small fortune for express post, then they wanted me to wait 21 days for the product to arrive at there so called Warehouse before they posted it express! Then charged me 10% of the total value for the order to be Cancelled! "Beware" Sharks Lie in this tank! "What a Scam"”

Helpful Report

Posted 5 months ago

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Helpful Report

Posted 6 months ago

“since the store has asked me to review the experience - i will. unfortunately the information on the website was incorrect and the product i was sent did not match the description as advertised. when speaking to a customer service person, and in follow up emails, their apathy to correcting / addressing the issue was apparent. i'll just be sticking to local stores where i can ensure that i can physically see and try products from now on.”

Helpful Report

Posted 1 year ago

“Ordered batteries and waited and waited finally waited some more. I contacted Georges via customer contact and was told the supply was coming in on Friday. Ordered on the 8/01/23 no mention of not being in stock.”

Helpful Report

Posted 2 years ago

“1st and last time customer! Customer experience 0 stars.”

Helpful Report

Posted 2 years ago

“Wouldn't buy from here again. Shows as if they have things in stock but they don't, they order after you have ordered and the wait times are sporadic at best. You have to call and chase up numerous times before they are bothered enough to chase up. It's not worth the small savings to shop here.”

Helpful Report

Posted 2 years ago

“I order and paid for three items but only received two. The invoice I received from georges says i only ordered two. I emailed them immediately and they haven’t gotten back to me”

Helpful Report

Posted 2 years ago

“Terrible service. I bought the 24-70mm MK2 Sony Lens almost a month ago (knew that it was on back order) but waited 2 weeks with no communication of updates. I attempted calling and waited in line.. I was 3rd in line, and when it arrived to be my turn the call ended on me - they had wasted my 30 minutes only to tell me to leave a voicemail of my contact to call back. I tried live chat and was fortunate to have someone to pick up and "Irene" who was helping with the updates. I noticed when I was looking again at the lens I bought, received another discount so I asked her if I was able to be refunded for the difference. It's been almost 2 weeks since she told me the refund would take 5 business days and because I was concerned that this would be an issue I asked if I could get a copy of the live chat but I never did. I only managed to screenshot specifically what she had told me thinking I was going to receive the rest of the live chat but I didn't.”

Helpful Report

Posted 2 years ago

“One item (that I was charged for) never arrived, and repeated attempts to query this via this customer support email have been ignored. Even the item that did arrive was over a week late (advertised as "in stock, ships within 1-2 days", eventually shipped over a week later). I've had indifferent experiences attempting to order from them in the past: after this latest experience I would never order from them again.”

Helpful Report

Posted 2 years ago

“Would be nice if someone got back to me about the product I paid express shipping for but it's been a month and I still haven't received it?”

Helpful Report

Posted 2 years ago

“Worst shipping experience in my life. Waiting for 3 weeks and still counting. I think I will get my camera next year.”

Helpful Report

Posted 2 years ago

“Very poor experience. Waited weeks for delivery, no call back or email replies. Eventually visited the store. Was told system issue and supplier order issue. Eventually arrived.”

Helpful Report

Posted 2 years ago

“I'm pretty dissappointed in the customer service, across 3 separate platforms, you chose to not reply. When calling you wait until you get to position 1 and are either hung up on or told to leave a message, which no one ever returns. Come on Georges you guys can do much better for your customers. Definitely won't be buying from you again which is a shame.”

Helpful Report

Posted 2 years ago

“Enquired about my order of a new camera body and was told that it was in stock and that it would ship the same day I enquired, it did not ship that day even after the staff member checked the order and said it definitely would ship. When I enquired the next day I was fobbed off by another staff member who said they were too busy and didn’t even contact their dispatch team to find out why it was delayed. This poor response only came after 6 and a half hours of trying to enquire as to why the order was not shipped. I will never spend thousands of dollars there again!”

Helpful Report

Posted 2 years ago

“I've been sent completly the wrong item. Currently receiving radio silence when trying to get in contact.”

Helpful Report

Posted 2 years ago

Georges Cameras is rated 4.3 based on 131 reviews