GetGeared.co.uk Reviews

Name: GetGeared.co.uk
Address: 290, Kingston Road, Leatherhead, 290, Kingston Road, Leatherhead, United Kingdom
Rating: 4.87

4.9 Rating 2,051 Reviews

98 %

of reviewers recommend GetGeared.co.uk

Company Reviews

Metrics

Info

4.9

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About GetGeared.co.uk:

GetGeared.co.uk started operating as an E-commerce retailer of motorcycle clothing and accessories before broadband and before smartphones! We are one of the longest established online motorcycle accessories shops.

Our single motto guides everything we do: Inspire, Equip, Protect.
- Inspire: There is no point doing things without passion - We are excited by great products and want you to buy gear that makes your leisure time more special, more inspired, more exciting. - Equip: Great products change your experiences because they do the right job for you - We are passionate about getting you the right gear, not just any gear. - Protect: And when called upon, the kit we offer keeps you safe - We know how gear protects: Buy knowledgeably, talk to us.

GetGeared is a "leading e-commerce retailer"
We are small but plucky! In a review of the top 2000 most important smaller retailers in the UK, GetGeared is the only "Growth Top500" retailer in our niche.

We are the largest independent motorcycle accessories retailer in the UK
- We are independent: We only sell you the brands and products we believe in. - We are family-owned: There is no 'big money' involved, no Private Equity group is funding our expansion, just honest hard work.
- We care every step along the way: We don't get everything right, but we care that when we get things wrong we put it right with you.
- We know an awful lot about gear: We are specialists and our purpose is to inspire, equip and protect! - We are here so you get the right gear, not just any gear.

The GetGeared 100% Guarantee
1. Only quality brands 2. Only gear that does its job 3. Love it, or your money back

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GetGeared.co.uk 5 star review on 15th June 2022

Paul

GetGeared.co.uk 5 star review on 2nd April 2021

Ian

Jodie

Keith

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would not hesitate to use again - Would not hesitate to use again. Flawless customer service, ordered a wrong helmet, as soon as I realised a 30 second phone call had the order changed. Look forward to using you again.”

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“Excelent Service - Very good service. Good packaging”

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“Good service and good range - I replaced my old bike gear with new Goretex Rev It Neptune jacket and trousers. They had a good range at Learherhead and had a better idea of what woul fit me than I did. The staff are always friendly and knowledgeable and if things are not quite right they will exchange or refund with no issues. Is the Rev It Neptune any good in the wet? No idea, my new bike gear was cut off me last week when someone spanked me off my bike. Although I'm writing this review in hospital, everything must have done the job as nothing has fallen off!!”

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“Scottoiler refills - Ordered 4 bottles Scottoiler chain lub refills. Best price, well parcelled, and arrived in reasonable time (free postage!)”

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“Good customer service - Was very helpful with everything and got me my order on time”

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“Great one-to-one service - Communication is the key to great service, the guys deliver this in spades. When a problem arose with the delivery for my order, I was contacted, it was resolved and the product was delivered on time. Perfect!”

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“Excellent service so far - Excellent service so far”

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“Good service - Good, efficient service, called to check the address, as it was delivered to a business no house number, packages well & arrive quickly”

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“Getgeared a great name for a great service - Very good customer service, quick delivery and dispatch. The Merlin bike boots tend to be rather small sized. I Normally take a size 9, I ordered a size 10.- but needed a size 11. Getgeared also did a price guarantee, that saved me £20 , thank you.”

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“Simple - Simple, efficient and competitive - thanks!”

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“Great service and speedy delivery even … - Great service and speedy delivery even when one of the items was out of stock. Thanks Ged”

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“Excellent service - Very quick and professional service”

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“Very fast delivery - Very fast delivery. Great boots great price.”

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“Thanks a very good company - Thanks a very good company and great piece of kit I got from them would buy again thanks”

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“1st class - 1st class, excellent gloves at an excellent price and arrived in good time.”

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“its a great shop - it was my second time to buy from getgeared both times were good experiences, both Items Processed fast and Delivery was on time will shop there again”

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“Quick delivery (faster than I… - Quick delivery (faster than I expected!), good price for a top product”

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“Great web shop - Affordable prices, fast delivery, great customer service. Definitely would recommend.”

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“Great company. - Quick shipping, even internationally. Product was exactly as described.”

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“A* great price, super quick delivery - Couldn't be better, got quick response to my question about accessories and link to product I had asked about but couldn't find (my fault), would highly recommend and will be back.”

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GetGeared.co.uk is rated 4.9 based on 2,051 reviews