GetGeared.co.uk Reviews

Name: GetGeared.co.uk
Address: 290, Kingston Road, Leatherhead, 290, Kingston Road, Leatherhead, United Kingdom
Rating: 4.87

4.9 Rating 2,051 Reviews

98 %

of reviewers recommend GetGeared.co.uk

Company Reviews

Metrics

Info

4.9

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About GetGeared.co.uk:

GetGeared.co.uk started operating as an E-commerce retailer of motorcycle clothing and accessories before broadband and before smartphones! We are one of the longest established online motorcycle accessories shops.

Our single motto guides everything we do: Inspire, Equip, Protect.
- Inspire: There is no point doing things without passion - We are excited by great products and want you to buy gear that makes your leisure time more special, more inspired, more exciting. - Equip: Great products change your experiences because they do the right job for you - We are passionate about getting you the right gear, not just any gear. - Protect: And when called upon, the kit we offer keeps you safe - We know how gear protects: Buy knowledgeably, talk to us.

GetGeared is a "leading e-commerce retailer"
We are small but plucky! In a review of the top 2000 most important smaller retailers in the UK, GetGeared is the only "Growth Top500" retailer in our niche.

We are the largest independent motorcycle accessories retailer in the UK
- We are independent: We only sell you the brands and products we believe in. - We are family-owned: There is no 'big money' involved, no Private Equity group is funding our expansion, just honest hard work.
- We care every step along the way: We don't get everything right, but we care that when we get things wrong we put it right with you.
- We know an awful lot about gear: We are specialists and our purpose is to inspire, equip and protect! - We are here so you get the right gear, not just any gear.

The GetGeared 100% Guarantee
1. Only quality brands 2. Only gear that does its job 3. Love it, or your money back

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GetGeared.co.uk 5 star review on 15th June 2022

Paul

GetGeared.co.uk 5 star review on 2nd April 2021

Ian

Jodie

Keith

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website easy to use - Website easy to use. Delivery reliable. The goods were what I ordered. Son happy.”

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“Brilliant service every time - Brilliant service every time, highly recommended”

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“Great product and service - Great product and service”

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“Electric gloves - I recently purchased a pair of heated gloves, the parcel arrived within days, making the transaction a very satisfactory one. Easy to place the order, good website, will use again.”

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“Good bunch - Good bunch, easy to get hold of when I had an issue with my order. Ordered some boots and a helmet, the helmet didn't quite fit. They provided free return and refund or exchange. Only thing I would say is if you ask for Saturday delivery but miss the cut off on Friday, make sure you call them to get it sent next day or you will be waiting until the following Saturday for your order. All in all very happy with service I have received from Get Geared.”

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“Thanks - Quick, easy, painless”

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“100% EXCELLENT JOB !!! - I will recommend you to all. You have done 100% excellent job. In the future i will buy only from your site!!! Best regards from Romania. Peace. P.S Best and FAST delivery ( 3 days to Romania )”

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“Good service, trusted company - Get order really fast after asked for partial items shipment. Delivered in time, and support always replies in hour or so. Really good service experience. P.S. The only bit to improve - is that the range of products is not the best, need to be improved definitely in the future.”

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“my Alpinestars Andes jacket - Ordered my Alpinestars Andes jacket, came 3 days later so well chuffed with that, also the cheapest place I could find so thumbs up again. I will definitely be coming back to get geared”

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“Great service ***** - Great service *****”

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“Exellent - Exellent service! 5+”

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“Brilliant service - I've bought quite a few bits of gear from GetGeared since my early teens (including the first motorbike gear I ever bought) mostly in the Leatherhead store and 1 thing from their online store. I've always had a good experience and the staff are always happy to answer questions etc.”

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“Brilliant service again. - Was unsure about sizing of trousers. Phoned and got an extremely knowledgeable, helpful assistant. Placed my order over the phone and it arrived by tracked mail in very quick time. My second purchase from this great retailer. Both my jacket and trousers are great quality at an unbelievably good price. Highly recommend and will use again soon.”

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“very good service - very good service, will be using again.”

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“Wow! Received my items in the US very quickly. - Site is easy to use. Prices are very competitive including shipping compared to US-based retailers. Communications regarding my order were relevant and timely.”

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“Excellent service - Excellent service, superb communication, eager to help.”

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“Always great service - Always great service, either online or in store. Have used for many purchases, will to continue to use Get Geared.”

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“Bought a few things over the year and … - Bought a few things over the year and first class service and any problems rectified quickly”

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“I always get a great service from Get … - I always get a great service from Get Geared; they are my "go to" site for new bike gear.”

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“Base layer - Quick delivery. Items fitted perfectly”

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GetGeared.co.uk is rated 4.9 based on 2,051 reviews