GetGeared.co.uk Reviews

Name: GetGeared.co.uk
Address: 290, Kingston Road, Leatherhead, 290, Kingston Road, Leatherhead, United Kingdom
Rating: 4.87

4.9 Rating 2,051 Reviews

98 %

of reviewers recommend GetGeared.co.uk

Company Reviews

Metrics

Info

4.9

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About GetGeared.co.uk:

GetGeared.co.uk started operating as an E-commerce retailer of motorcycle clothing and accessories before broadband and before smartphones! We are one of the longest established online motorcycle accessories shops.

Our single motto guides everything we do: Inspire, Equip, Protect.
- Inspire: There is no point doing things without passion - We are excited by great products and want you to buy gear that makes your leisure time more special, more inspired, more exciting. - Equip: Great products change your experiences because they do the right job for you - We are passionate about getting you the right gear, not just any gear. - Protect: And when called upon, the kit we offer keeps you safe - We know how gear protects: Buy knowledgeably, talk to us.

GetGeared is a "leading e-commerce retailer"
We are small but plucky! In a review of the top 2000 most important smaller retailers in the UK, GetGeared is the only "Growth Top500" retailer in our niche.

We are the largest independent motorcycle accessories retailer in the UK
- We are independent: We only sell you the brands and products we believe in. - We are family-owned: There is no 'big money' involved, no Private Equity group is funding our expansion, just honest hard work.
- We care every step along the way: We don't get everything right, but we care that when we get things wrong we put it right with you.
- We know an awful lot about gear: We are specialists and our purpose is to inspire, equip and protect! - We are here so you get the right gear, not just any gear.

The GetGeared 100% Guarantee
1. Only quality brands 2. Only gear that does its job 3. Love it, or your money back

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GetGeared.co.uk 5 star review on 15th June 2022

Paul

GetGeared.co.uk 5 star review on 2nd April 2021

Ian

Jodie

Keith

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, goods arrived on time, top spec items. Would highly recommend”

Helpful Report

Hi Brian, Thank you so much for taking the time to leave us your feedback about your recent experience with us. I'm glad to hear that you were happy with your items and that your order was delivered quickly! Hope you are enjoying your items and hope to see you shopping with us again in the future! Kind regards, Elise GetGeared Team

“Fantastic service- will certainly use Getgeared again Thank you”

Helpful Report

Hi Simon, Thank you so much for taking the time to leave us your feedback about your recent purchase with us. I'm also so glad to hear that you were happy with the service that you have received! Hope you are enjoying your new items and hope to see you shopping with us again in the future! Kind regards, Elise GetGeared Team

“Infinitum GTX glove liners, takes the chill off on those cold mornings. Thank you”

Helpful Report

Hi, Thank you for taking the time to leave your feedback about your recent purchase with us. I am glad to hear that you are enjoying your GTX glove liners and they are keeping your hands warm! We do hope that you continue to enjoy these and we do hope to see you shopping with us again in the future! Kind Regards, Elise GetGeared Team

“Great quality ladies jacket, helmet, gloves. All very good value. All fitted fine.”

Helpful Report

Hi Susan, Thank you so much for taking the time to leave us your feedback about your recent experience with us. I'm glad to hear that you were happy with your purchases and the items fit you well! We hope you are enjoying your clothing, helmet and gloves and hope to see you shopping with us again in the future! Kind regards, Elise GetGeared Team

“Jacket I ordered was great quality and fit really nice. Delivery was seamless. Thank you, would definitely recommend.”

Helpful Report

Hi, Thank you so much for taking the time to leave us your feedback about your recent purchase with us. I'm glad to hear that you were happy with your purchase and this arrived with you quickly! Hope you are enjoying your new jacket and hope to see you shopping with us again in the future! Kind regards, Elise GetGeared Team

“Very prompt delivery and beautiful, good quality silk gloves for my husband to wear under his gardening gloves. He was pleased to get gloves that were large enough as this has been a problem in the past.”

Helpful Report

Hi, Thank you for taking the time to leave us your feedback on your recent shopping experience with us. I am happy to hear that your order has arrived with you quickly, safely and the gloves are just the right thing for putting under his gardening gloves! We hope that he continues to enjoy these silk gloves and we do hope to see you shopping with us again in the future! Kind Regards, Elise GetGeared Tea,

“Excellent service can't fault Very happy with my product Recommend this company 5 Star service”

Helpful Report

Hi Steve, Thank you for taking the time to leave us feedback on your recent experience with us. Reviews like yours make such a difference to companies like ours. We hope you are enjoying your new items and we hope to see you shopping with us again soon. Kind regards, Elise GetGeared Team

“High quality clothing, helmet, gloves. All good value sale items.”

Helpful Report

Hi Susan, Thank you so much for taking the time to leave us your feedback about your recent experience with us. I'm glad to hear that you were happy with your items! We hope you are enjoying your clothing, helmet and gloves and hope to see you shopping with us again in the future! Kind regards, Elise GetGeared Team

“I was served by Martin today who was friendly, helpful and able to supply me with the type of boots I was after. Yet to wear the boots so can’t comment on them yet.”

Helpful Report

Hi Paul, Thank you for taking the time to leave us your feedback about your recent trip into the store. We are happy to hear that you have had a great experience with Martin and I will pass this comment along to him to read! I do hope that you enjoy your boots once you have been able to wear them and we hope to see you shopping with us again in the future! Kind Regards, Elise GetGeared Team

“Can't fault this company one bit probably one of cheapest TomTom around plus a discount code fetched it down even more, paid for royal mail but they were on strike so the kind lady at get geared phoned up and told me they were going to deliver it next day with a courier which it did, would definitely order from get geared again. 👍👍”

Helpful Report

Hi Robert, Thank you for taking the time to leave us your feedback on your recent experience with us. We are glad to hear that you are happy with your purchase and we were able to deliver this item to you quickly with a next day option. We hope you continue to enjoy your TomTom and hope to see you shopping with us again in the future! Kind Regards, Elise GetGeared Team

“Had superb service today at the leatherhead shop , great advice and a wonderful friendly greeting. Product demonstration was first class. It was a pleasure to make the purchase and an excellent price . Thanks folks”

Helpful Report

Hi Stewart, Thank you for taking the time to leave us your feedback about your recent trip into our store! We are glad to hear that you have had a great experience with us and have found the advise that you received to be helpful! We do hope that you are enjoying your items and we do hope to see you shopping with us again in the future! Kind Regards, Elise GetGeared Team

“Fast delivery of online order that unfortunately didn't fit. Just a phone call & quick visit to the shop & a suitable alternative was quickly found. Super helpful, knowledgeable & friendly staff. Great prices too. GetGeared will definitely be my first port of call in future, thanks guys!”

Helpful Report

Hi Erica, Thank you for taking the time to leave us your feedback about your recent experience with us online and in store! I'm glad to hear that we were able to find a suitable alternative for you and found that the help that you received to be of use! We do hope that you are enjoying your new item and we do hope to see you shopping with us again in the future! Kind Regards, Elise GetGeared Team

“Really good deal on a new Shoei helmet, it took a fair while to arrive but not the fault of Get Geared who kept me informed of the delay, and offered me an alternative or a refund straight away. It's nice to deal with a small independent company that cares. Thank you”

Helpful Report

Hi Dave, Thank you so much for taking the time to leave us your feedback about your recent purchase with us. I'm glad to hear that you were happy with your shopping experience and the helmet has arrived with you safely. We do hope you are enjoying your helmet and hope to see you shopping with us again in the future! Kind Regards, Elise Your GetGeared Team

“I ordered some Rev it tech wash from GetGeared and it arrived within two days! The price of the product was cheaper or in line with others! Perfect service GetGeared, I highly recommend this company”

Helpful Report

Hi Ian, Thank you so much for taking the time to leave us your feedback about your recent purchase with us. I'm glad to hear that you were happy with your shopping experience and your order arrived with you quickly. Hope you are enjoying your item and hope to see you shopping with us again in the future! Kind regards, Elise GetGeared Team

“Good products at a good price and delivered quickly. What's not to like!”

Helpful Report

Hi David, Thank you so much for taking the time to leave us your feedback about your recent purchase with us. I'm glad to hear that you were happy with your shopping experience and your order arrived with you quickly. Hope you are enjoying your items and hope to see you shopping with us again in the future! Kind regards, Elise GetGeared Team

“Got a garage mat for my garage really happy with the product . However the post was a bit slow?”

Helpful Report

Hi, Thank you for taking the time to leave us your feedback for your recent purchase with us. I'm glad to hear that you are happy with your new mat, however I am sorry to hear of the delay with your item being delivered. Usually delivery takes between 2-4 working days so I do apologise that this order fell outside of this estimated window and I will be highlighting this to our courier service. However I do hope that you are enjoying your mat and we do hope to see you shopping with us again in the future! Kind Regards, Elise GetGeared Team

“Ordered my heard grips from GetGeared, they were cheaper than the competition and delivered well packaged and very quickly,I'm 100% happy.”

Helpful Report

Hi James, Thank you so much for taking the time to leave us your feedback about your recent purchase with us. I'm glad to hear that you were happy with your shopping experience and your order arrived with you quickly. Hope you are enjoying your item and hope to see you shopping with us again in the future! Kind regards, Elise GetGeared Team

“Great communication to let me know about the order progress and safe packaging.”

Helpful Report

Hi Tom, Thank you so much for taking the time to leave us your feedback about your recent purchase with us. I'm glad to hear that you were happy with your shopping experience and your order arrived with you quickly. Hope you are enjoying your item and hope to see you shopping with us again in the future! Kind regards, Elise GetGeared Team

“Gloves ordered, excellent fit, great quality, very competitive price. Easy site to use when ordering. Have used Get Geared before and will certainly do so again, would definitely recommend.”

Helpful Report

Hi Lesley, Thank you so much for taking the time to leave us your feedback about your recent purchase with us. I'm glad to hear that you were happy with your shopping experience and you are happy with your new gloves! Reviews like yours make such a difference to companies like ours, so we greatly appreciate this! We hope to see you shopping with us again in the future! Kind regards, Elise GetGeared Team

“You leave Get Geared feeling well-advised, not ‘sold to’. That’s it, really. They’re friendly, as well.”

Helpful Report

Hi Richard, Thank you for taking the time to leave us your feedback about your recent trop into the shop! I'm glad to hear that you were happy with your shopping experience with us! It makes such a difference to companies like ours when we receive feedback like this. We do hope to see you shopping with us again in the future! Kind Regards, Elise GetGeared Team

GetGeared.co.uk is rated 4.9 based on 2,051 reviews