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Get Set Pet Reviews

4.9 Rating 3,770 Reviews
98 %
of reviewers recommend Get Set Pet
4.9
Based on 3,770 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Get Set Pet Reviews

About Get Set Pet:

We’re on a mission to help your pet live its best life. By bringing together expert knowledge, nutritious food and high-quality products with an exceptional shopping experience, Get Set Pet is the ultimate online destination for pet supplies.

Visit Website

Phone:

01344483389

Email:

Martin.ruddy@getsetpet.com

Location:

Molly Millars Lane, Wokingham
RG41 2QY

Write Your review

Get Set Pet 5 star review on 8th March 2024
Anonymous
Get Set Pet 4 star review on 20th February 2024
Hilary Cartel
Get Set Pet 3 star review on 1st February 2024
Roselyn Corbin
Get Set Pet 5 star review on 3rd October 2023
Anonymous
Get Set Pet 5 star review on 20th September 2023
Pauline Sandiford
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
116
Anonymous
Anonymous  // 01/01/2019
Had problems with getting hold of dog food from a local supplier, decided to try an online source we ordered on Sunday delivered Tuesday. Already set a subscription to hopefully take away the uncertainty and cheaper as well.
Helpful Report
Posted 2 years ago
Thank you so much Paul for your wonderful 5 star rating of Get Set Pet! We are glad that we were able to provide a reliable and affordable solution to your pet food needs. We truly appreciate you being a repeating customer and look forward to continuing to serve you in the future. Get Set Pet Team
Posted 2 years ago
Excellent service, loved the hand written card x Definitely will use again. Gave web site details to my daughter to order for her labs x
Helpful Report
Posted 2 years ago
Thank you so much, Julie! We are so pleased that you have been delighted by our excellent service, and that you enjoyed the special touch of our hand written card. We are even more grateful that you have already recommended our website to your daughter, and that you would consider us for your pet needs in the future. It means a lot to us, and we thank you for being a repeating customer! Get Set Pet Team
Posted 2 years ago
Simply put a Fantastic and Brilliant company. I've never had an issue and everything is so quick to be delivered. Even a fast delivery on something purchased with a voucher. I would give more stars if I could. Thank you Get Set Pet.
Helpful Report
Posted 2 years ago
Thank you for the fantastic review, Mark! It means a lot for us to hear that our company is providing top quality service. We really appreciate your loyalty and for being a repeating customer. Thank you for your 5 star rating and for the kind words. We truly appreciate your support. Get Set Pet Team
Posted 2 years ago
Fantastic service and super friendly staff. Got a little thank you note and a free gift. Little things like this make all the difference!
Helpful Report
Posted 2 years ago
Thank you so much for your 5 star rating of Get Set Pet! We really appreciate your kind words about our fantastic service and super friendly staff. We are also so glad you enjoyed your experience with us and the little thank you note and free gift we sent you. It's customers like you that keep us going! Thank you for being a repeat customer and for your continued support of Get Set Pet! Get Set Pet Team
Posted 2 years ago
Had a very good and speedy service from GSP. Would definitely recommend.
Helpful Report
Posted 2 years ago
Thank you so much Alan for your 5 star rating and for being a returning customer of Get Set Pet! We're so glad to hear that you had a great experience with our speedy service. We look forward to your future visits! Get Set Pet Team
Posted 2 years ago
My dogs favourite flavour of food is becoming harder to find online. Not only did GetSetPet have plenty in stock, but I also got a discount for signing up and a subscription discount too! So pleased to of found them. They also popped a roll of poo bags and a nice handwritten thankyou note, into the parcel, which were a nice surprise!
Helpful Report
Posted 2 years ago
Thank you so much Rebecca for your glowing review and your 5 star rating! It's been fantastic to hear that we have been able to make finding your dog's favourite food online so much easier, with plentiful stock available. We are delighted that you took advantage of our discounts and offers, and we also really appreciate your repeat custom! We are thrilled that you were so pleased with the nice added extras that we included in the parcel, and we look forward to welcoming you back to GetSetPet soon. Get Set Pet Team
Posted 2 years ago
Excellent service and reasonably priced
Helpful Report
Posted 2 years ago
Thank you so much for your 5 star rating, Jackie! We are glad that you found our excellent service and reasonably pricing to be a positive experience! We appreciate your loyalty as a returning customer. Get Set Pet Team
Posted 2 years ago
Im new to this pet supplies vendor, and i must say im very impressed by them, the personal messages in the purchases adds that little extra, and a little freebee bonus too. Couldnt recommend this pet store more, excellent 5 stars Definately be back for more.
Helpful Report
Posted 2 years ago
Thank you so much, David! We are so happy to hear that you are so impressed with Get Set Pet. We are delighted to have a customer like you and we look forward to helping you out with more wonderful pet supplies! Get Set Pet Team
Posted 2 years ago
More than happy with my purchase. Delivery was very quick
Helpful Report
Posted 2 years ago
Thank you so much, Julie, for giving Get Set Pet a 5-star rating! We're more than glad to hear that you were more than happy with your purchase and that the delivery was very quick. We also appreciate that you're a returning customer, and we're so glad that you keep coming back! Get Set Pet Team
Posted 2 years ago
Excellent service and really speedy delivery time
Helpful Report
Posted 2 years ago
Thank you so much for your 5 star rating, Charlene! We are so pleased you had a great experience with us and are thankful for your kind words about our excellent service and speedy delivery time. Get Set Pet Team
Posted 2 years ago
The product was as described and arrived very quickly with a complementary gift and hand written note. All very good
Helpful Report
Posted 2 years ago
Thank you so much Lesley for your five star rating of Get Set Pet! We are so glad to hear that the product was as described and arrived quickly. We are also thrilled that you have been a returning customer of ours—we appreciate your kind patronage! Get Set Pet Team
Posted 2 years ago
Always great service, always quick to deliver. Thanks
Helpful Report
Posted 2 years ago
Thank you so much Nick for your 5-Star Rating of Get Set Pet! We are delighted to know that you have always been pleased with our great service and quick delivery! We really appreciate your loyalty and thank you for being a repeating customer!
Posted 2 years ago
Great speedy delivery and received a nice free gift. Highly recommend this company and will order from them again !
Helpful Report
Posted 2 years ago
Thank you so much for the 5 star rating of Get Set Pet, Nerys! We are thrilled to hear that your experience with us has been positive and appreciate your kind words about our speedy delivery and free gift. It makes us immensely happy to know that our services have encouraged you to be a returning customer, and we look forward to continuing to serve you!
Posted 2 years ago
Brilliant service, came so quick and even got a free gift.
Helpful Report
Posted 2 years ago
Thank you so much for the 5-star rating, Lisa! We really appreciate your kind words about our "Brilliant service, came so quick and even got a free gift". We love to hear that we make our customers happy, and we’re especially pleased that you’ve been returning to Get Set Pet for your pet needs. Thanks again for your feedback!
Posted 2 years ago
Excellent service - speedy delivery and great quality products. Highly recommend.
Helpful Report
Posted 2 years ago
Thank you very much Elouise for your 5 star rating of Get Set Pet! We really appreciate your feedback, and that you find our service excellent with speedy delivery and great quality products. We are so glad to have a loyal and repeating customer such as yourself and we hope to continue to serve you well!
Posted 2 years ago
Love my new dog collar! Really happy with how quick delivery was and even had a little hand written thank you note inside. Will definitely recommend to friends and use this company again!
Helpful Report
Posted 2 years ago
Thank you so much for your amazing 5 star rating! We are so glad to hear that you love your new dog collar and that you are so pleased with the quick delivery and the handwritten thank you note. It means the world to us that you would recommend us to your friends and that you will be returning again. We truly appreciate your support!
Posted 2 years ago
Best pet food store online. Best prices. Fast delivery. Great after care. 10/10
Helpful Report
Posted 2 years ago
Thank you so much for your 5-star rating of Get Set Pet, Michael! We really appreciate your loyalty and kind words. We pride ourselves on providing the best pet food store online, the best prices, fast delivery, and great aftercare – so it's gratifying to know we've succeeded in that. Thank you again, and we look forward to serving you again soon!
Posted 2 years ago
It's my first order from this company, I had a free gift for my dog and a very nice hand written thankyou card from the owners, I will definitely use them again.
Helpful Report
Posted 2 years ago
Thank you for the 5 star rating, Teresa! We are so happy to hear that you had a positive experience with Get Set Pet as it's your first order from us. We really appreciate that you have chosen to use us again and we look forward to serving you in the future! Thank you again and we hope you and your furry friends enjoy the free gift and hand written thank you card.
Posted 2 years ago
Excellent service, I really appreciated the handwritten message too. I will definitely order from you again.
Helpful Report
Posted 2 years ago
Thank you, Roland! We are so pleased to read your five-star rating and that the excellent service we provided was appreciated - thank you for the kind words, especially noting the handwritten message. We look forward to seeing you order with us again!
Posted 2 years ago
My parcel was on time and well packaged. Royal Mail delivered, they always ring the bell, stops parcels being stolen.
Helpful Report
Posted 2 years ago
Thank you so much for your 5-star rating, Carol! We're glad to hear that your parcel was on time and well packaged and that Royal Mail always rings the bell - it helps prevent parcels from being stolen. We really appreciate your loyalty as a returning customer, too!
Posted 2 years ago
Get Set Pet is rated 4.9 based on 3,770 reviews