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Get Set Pet Reviews

4.9 Rating 3,770 Reviews
98 %
of reviewers recommend Get Set Pet
4.9
Based on 3,770 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Get Set Pet Reviews

About Get Set Pet:

We’re on a mission to help your pet live its best life. By bringing together expert knowledge, nutritious food and high-quality products with an exceptional shopping experience, Get Set Pet is the ultimate online destination for pet supplies.

Visit Website

Phone:

01344483389

Email:

Martin.ruddy@getsetpet.com

Location:

Molly Millars Lane, Wokingham
RG41 2QY

Write Your review

Get Set Pet 5 star review on 8th March 2024
Anonymous
Get Set Pet 4 star review on 20th February 2024
Hilary Cartel
Get Set Pet 3 star review on 1st February 2024
Roselyn Corbin
Get Set Pet 5 star review on 3rd October 2023
Anonymous
Get Set Pet 5 star review on 20th September 2023
Pauline Sandiford
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
116
Anonymous
Anonymous  // 01/01/2019
I was very happy with the swiftness of delivery and the price. It was also lovely to receive a note and a little free gift. I will be using you in the future. Thank you.
Helpful Report
Posted 2 years ago
Thank you so much for your 5 star rating of Get Set Pet, Joan! I am so glad that you were happy with the delivery and the price, as well as receiving a special note and free gift. It truly means a lot to us. We greatly appreciate that you plan to use us in the future and thank you for being a loyal and repeat customer.
Posted 2 years ago
Very prompt delivery for an excellently priced product. Recommend 100%
Helpful Report
Posted 2 years ago
Thank you so much, Nick, for your 5 star rating and for being a returning customer! We are so pleased to hear that you were impressed by the very prompt delivery for an excellently priced product. We truly appreciate your recommendation!
Posted 2 years ago
quick and east to deal with and delivery excellent
Helpful Report
Posted 2 years ago
Thank you so much, Alan, for taking the time to leave such a positive review for Get Set Pet! We are so glad to hear that you found the process quick and easy to deal with and the delivery was excellent. We really appreciate your loyalty and the fact that you keep coming back to us. Thank you again! Get Set Pet Team
Posted 2 years ago
Always amazing service from GSP. There was a problem with delivery (DPD’s fault) - Daisy was straight on the case and reorganised delivery for the following day. Best prices, well packaged, very quick response times. Thank you Get Set Pet!
Helpful Report
Posted 2 years ago
Thank you very much for your amazing 5 star rating of Get Set Pet! We are so glad to have you as a loyal customer and appreciate you returning again and again! We are thankful to hear that you experienced amazing service, great prices, and quick response times. Your understanding regarding the issue with DPD delivery was very much appreciated, and we are happy that Daisy was able to get it reorganized for the following day. All in all, thank you for your kind words and for choosing Get Set Pet! Get Set Pet Team
Posted 2 years ago
I’ve ordered several times for Get Set Pet. The prices are always good, delivery quick and product as expected. I will continue to order from them. Always a note inside saying welcome back.
Helpful Report
Posted 2 years ago
Thank you so much for your kind 5 star rating and for being such a loyal customer of Get Set Pet! We truly appreciate your patronage and your positive review of our prices, delivery, and products. It's customers like you that make Get Set Pet such an amazing success and we're so glad that you've been so pleased with your orders and the welcome back note! Thank you for repeating with us. Get Set Pet Team
Posted 2 years ago
Easy online ordering. Prompt delivery. Great service
Helpful Report
Posted 2 years ago
Thank you so much for your 5 star rating of Get Set Pet! We're really glad to hear that you're enjoying our easy online ordering, prompt delivery and great service. We really appreciate your loyalty and look forward to seeing you again soon! Get Set Pet Team
Posted 2 years ago
I've used Pro Den PlaqueOff for years, This time around you were the first company to stock the 420 g size which I always buy. Well done.
Helpful Report
Posted 2 years ago
Thank you so much for the amazing 5-star rating of Get Set Pet! We are so glad that you have been a concluding customer over the years, and we greatly appreciate your kind words about being the first company to stock the 420g size that you always purchase. It is customers like you that make us strive for excellence everyday. Thank you for your loyalty and for taking the time to write this fantastic review. Get Set Pet Team
Posted 2 years ago
Great service and a really cute free gift! Thank you
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave us such a wonderful review, Aisha! We are delighted that you had a great experience with Get Set Pet and appreciated the free gift. We are very thankful that you are a returning customer and look forward to providing you with even more amazing service in the future! Get Set Pet Team
Posted 2 years ago
Great Online price, really pleased with the first time buyer discount and the free delivery. great service and the gift of dog treats and Poo Bag holder a nice touch, would definitely purchase again.
Helpful Report
Posted 2 years ago
Thanks so much, Alun, for your 5 star rating of Get Set Pet! We're so glad to hear you found our online pricings to be great, that you were pleased with the first time buyer discount and free delivery, and that you enjoyed the gift of dog treats and the Poo Bag holder. We really appreciate your continued loyalty and look forward to having you as a repeat customer! Get Set Pet Team
Posted 2 years ago
Fantastic quality, great packaging and a free gift, would 100% recommend ☺️
Helpful Report
Posted 2 years ago
Thank you so much for your 5-star rating of Get Set Pet! We're delighted that you were pleased with the fantastic quality, great packaging, and free gift. We are always striving to give our customers the best experience possible and your kind words are motivation for us to keep doing great work. Thanks for the recommendation! Get Set Pet Team
Posted 2 years ago
Order from here regularly, always great customer service and products always arrive on time. Never had any issues.
Helpful Report
Posted 2 years ago
Thank you so much for your 5 star rating of Get Set Pet, Nicola! We truly appreciate you taking the time to provide us with your feedback. We are humbled to know that you have been ordering from us regularly and that you have had great customer service and on-time delivery. We are so glad to have you as a loyal customer, thank you for your trust and continued loyalty! Get Set Pet Team
Posted 2 years ago
Absolutely incredible service and price. Ordered in the morning, the product arrived the next day, and at an unbeatable price.
Helpful Report
Posted 2 years ago
Thank you so much, Jane, for taking the time to leave such a glowing 5 star review of Get Set Pet! We are extremely happy to hear that you had a great experience with us and were able to get your product the very next day at an unbeatable price. We very much appreciate your loyalty and look forward to serving you again soon! Get Set Pet Team
Posted 2 years ago
Excellent service, fast delivery, and nice personal touches. My dog loves the chicken bites! Will be using again!
Helpful Report
Posted 2 years ago
Thank you so much for your 5 star rating, Philip! We are delighted to hear that you found our service, delivery, and personal touches all excellent! We are absolutely glad that your pup loved the chicken bites. We truly appreciate your kind words and we look forward to continuing to serve you in the future! Get Set Pet Team
Posted 2 years ago
I am delighted with Get Set Pet. First, the product I wished to buy is not widely available, but it is my dog's favourite. In fact it is the only dry dog food he will eat. Therefore, I was pleased to find it on the Get Set Pet site. I had some difficulty entering my debit card details, however. But a girl at Get Set Pet was extremely helpful in overcoming the issue, and so I was able to complete my purchase without undue difficulty. From then on, the delivery process was first class also. The product was delivered very quickly to my preferred pick-up point, and my experience with this company could not have been any better.
Helpful Report
Posted 2 years ago
Thank you for your 5 star rating of Get Set Pet, Roy! I am so glad that you had a good overall experience with us. Our team strives to ensure the highest quality of customer service possible! We look forward to helping you in the future. Get Set Pet Team
Posted 2 years ago
Fast delivery. Great value!
Helpful Report
Posted 2 years ago
Thank you so much Bernice for the fantastic 5 star rating and for your kind words. We really appreciate it and are so glad you’re a repeat customer! Get Set Pet Team
Posted 2 years ago
The best price I could find for Arden Grange dog food, and with an introduction discount too! Quick delivery and a bonus free gift. Will definitely be back for more.
Helpful Report
Posted 2 years ago
Thank you so much, Kim, for your fantastic 5 star review! We deeply appreciate your satisfaction. We are so glad that you could find the best price for Arden Grange We feel so privileged to have you as our repeating customer and look forward to serving you again. Get Set Pet Team
Posted 2 years ago
My ball chuckers arrived on time and are great. Very glad I went for the larger ball, no chance of that getting stuck! Nice eco packing materials too.
Helpful Report
Posted 2 years ago
Thank you so much for your 5 star rating of Get Set Pet, Janey! We are so glad to hear that your ball chuckers arrived on time and that you were happy with the large ball. We also value your feedback on the quality of our eco packaging materials. It means so much to us that you chose to be a repeating customer. Thank you! Get Set Pet Team
Posted 2 years ago
All very efficient and I appreciated the personalised card that accompanied by order when it was delivered. I had been conned by another pet supplies company and it was refreshing to have my order fulfilled so quickly and without issue.
Helpful Report
Posted 2 years ago
Thank you so much for giving Get Set Pet a 5-star rating and for your glowing review! We really appreciate it! We're happy to hear that all went smoothly with your order and that our personalised card was so well-received. And thank you for your loyalty as a returning customer - we look forward to continuing to provide you with excellent service in the future! Get Set Pet Team
Posted 2 years ago
Excellent and personal customer service. Would recommend.
Helpful Report
Posted 2 years ago
Thank you so much Kay, for your 5 star rating! We really appreciate your kind words and commitment to Get Set Pet. We can't thank you enough for your loyalty and for referring us to others with excellent and personal customer service. It's always a pleasure to have you as our customer, and we look forward to seeing you soon! Get Set Pet Team
Posted 2 years ago
Arrived fast and great value.
Helpful Report
Posted 2 years ago
Thank you, Cheryl, for the 5-star rating and for appreciating our product's fast arrival and great value! We are so glad that you are a repeating customer and that you have chosen Get Set Pet. Get Set Pet Team
Posted 2 years ago
Get Set Pet is rated 4.9 based on 3,770 reviews