Get Set Pet Reviews

4.9 Rating 3,770 Reviews
98 %
of reviewers recommend Get Set Pet
4.9
Based on 3,770 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Get Set Pet Reviews

About Get Set Pet:

We’re on a mission to help your pet live its best life. By bringing together expert knowledge, nutritious food and high-quality products with an exceptional shopping experience, Get Set Pet is the ultimate online destination for pet supplies.

Visit Website

Phone:

01344483389

Email:

Martin.ruddy@getsetpet.com

Location:

Molly Millars Lane, Wokingham
RG41 2QY

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Get Set Pet 5 star review on 8th March 2024
Anonymous
Get Set Pet 4 star review on 20th February 2024
Hilary Cartel
Get Set Pet 3 star review on 1st February 2024
Roselyn Corbin
Get Set Pet 5 star review on 3rd October 2023
Anonymous
Get Set Pet 5 star review on 20th September 2023
Pauline Sandiford
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
116
Anonymous
Anonymous  // 01/01/2019
Last order came with half of order and no info on this now six days later after the inconvenience of chasing the order worth dpd and get set pet I ordered from Amazon and the del is tomorrow so I will now have to chase my refund this is not customer service after 55 years of being in business too much is placed on tech and nothing on service
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Posted 2 years ago
Unfortunately we did not have a good experience. We were told on two occasions that the DPD driver would be with us On neither occasion did he come to our property as we were outside on both occasions and saw no one. In the end we had to cancel the order and ask for a refund.
Helpful Report
Posted 2 years ago
I set up a new address and also set as default address. Placed an order and on receiving confirmation email realised it was till going to a previous address 200 miles away. I immediately sent an email requesting the order be redirected. No reply. Then I received confirmation that the order had been sent. Sent off another rather angry email. STILL NO RESPONSE. No point having an email address if you don't respond. EVER! Needless to say, I won't be using Get Set Pet again.
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Posted 3 years ago
Product was not as advertised.
Helpful Report
Posted 3 years ago
Get Set Pet is rated 4.9 based on 3,770 reviews