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Get Set Pet Reviews

4.9 Rating 3,770 Reviews
98 %
of reviewers recommend Get Set Pet
4.9
Based on 3,770 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Get Set Pet Reviews

About Get Set Pet:

We’re on a mission to help your pet live its best life. By bringing together expert knowledge, nutritious food and high-quality products with an exceptional shopping experience, Get Set Pet is the ultimate online destination for pet supplies.

Visit Website

Phone:

01344483389

Email:

Martin.ruddy@getsetpet.com

Location:

Molly Millars Lane, Wokingham
RG41 2QY

Write Your review

Get Set Pet 5 star review on 8th March 2024
Anonymous
Get Set Pet 4 star review on 20th February 2024
Hilary Cartel
Get Set Pet 3 star review on 1st February 2024
Roselyn Corbin
Get Set Pet 5 star review on 3rd October 2023
Anonymous
Get Set Pet 5 star review on 20th September 2023
Pauline Sandiford
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
116
Anonymous
Anonymous  // 01/01/2019
Excellent service. Parcel was lost by couriers but a replacement was sent out immediately with alternative courier and received next day. Brilliant
Helpful Report
Posted 2 years ago
Thank you for sharing your review! πŸ’« We're always glad to help! If you need anything at all, please let us know. Sincerely, All of us at Get Set Pet
Posted 2 years ago
Excellent customer service and support. Would definitely recommend Get Set Pet.
Helpful Report
Posted 2 years ago
Thank you for the 5* review - it really means a lot! We look forward to seeing you again soon 🐢 Sincerely, All of us at Get Set Pet
Posted 2 years ago
Very quick and efficient service arived next day as promised
Helpful Report
Posted 2 years ago
Thank you for the 5* review - it really means a lot! We look forward to seeing you again soon 🐢 Sincerely, All of us at Get Set Pet
Posted 2 years ago
Excellent Service and fast delivery
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to share your experience, we really appreciate it 😊 We hope to see you again soon! Sincerely, All of us at Get Set Pet
Posted 2 years ago
Good range of products at reasonable prices. Delivery was quick too. Thanks.
Helpful Report
Posted 2 years ago
Thank you for the 5* review - it really means a lot! We look forward to seeing you again soon 🐢 Sincerely, All of us at Get Set Pet
Posted 2 years ago
Exceptional service! Quick, personal and professional. We will definitely be using them again
Helpful Report
Posted 2 years ago
We're so pleased to hear you're happy with your order 😊 Please do let us know if you need anything - we're here to help! See you again soon! Sincerely, All of us at Get Set Pet
Posted 2 years ago
Price was OK, but with the 10% offer was excellent. Communications were good. Delivery time was exceptional, very quick and in the time frame specified. Can't fault it.
Helpful Report
Posted 2 years ago
We're so pleased to hear you're happy with your order 😊 Please do let us know if you need anything - we're here to help! See you again soon! Sincerely, All of us at Get Set Pet
Posted 2 years ago
I have normally raved about get set pet but recently it seems they have very little care. Firstly I understand everything is going up in price but they hiked nearly 25% increase on my subscription (even though I found it still to be cheaper everywhere else without a subscription) I still stayed with them. Then I'm waiting for my December bag of Eden and it never turned up, I gave a week thinking it's just that time of year, when I emailed them about it they said that eden have discontinued the food I order, yet not one person got in touch with me and informed me of this or offered any alternatives. When saying this wasn't great customer service they offered me 5% off my next order if I decide to order off them again. This is a joke guys! You know you can't just swap a dogs food over it has to be a gradual thing you should have warned me if you were running low. Luckily I have managed to source it elsewhere (and cheaper)
Helpful Report
Posted 2 years ago
Ordered a dog bed and it was delivered really quickly the service was excellent would definitely buy from them again
Helpful Report
Posted 2 years ago
Thank you for the 5* review - it really means a lot! We look forward to seeing you again soon 🐢 Sincerely, All of us at Get Set Pet
Posted 2 years ago
Excellent service with prompt delivery. My dog loves her new bed.
Helpful Report
Posted 2 years ago
We're so pleased to hear you're happy with your order 😊 Please do let us know if you need anything - we're here to help! See you again soon! Sincerely, All of us at Get Set Pet
Posted 2 years ago
Excellent service, with prompt delivery & competitive pricing. This is my second time of ordering from Get Set Pet & has now become my β€œgo to” site. Highly recommend!
Helpful Report
Posted 2 years ago
We're so pleased to hear you're happy with your order 😊 Please do let us know if you need anything - we're here to help! See you again soon! Sincerely, All of us at Get Set Pet
Posted 2 years ago
Great online pet shop, great service, competitively priced and I love getting my little card and gift with each order!! Highly recommend this company
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to share your experience, we really appreciate it 😊 We hope to see you again soon! Sincerely, All of us at Get Set Pet
Posted 2 years ago
Good prices, speedy delivery when no postal strike
Helpful Report
Posted 2 years ago
Thank you for the 5* review - it really means a lot! We look forward to seeing you again soon 🐢 Sincerely, All of us at Get Set Pet
Posted 2 years ago
All good from start to finish, many thanks
Helpful Report
Posted 2 years ago
Thank you for the 5* review - it really means a lot! We look forward to seeing you again soon 🐢 Sincerely, All of us at Get Set Pet
Posted 2 years ago
Lovely people, great customer service, and easy subscriptions x
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to share your experience, we really appreciate it 😊 We hope to see you again soon! Sincerely, All of us at Get Set Pet
Posted 2 years ago
Great company. Quick postage. Good price. Would reccomend.
Helpful Report
Posted 2 years ago
Thank you for the 5* review - it really means a lot! We look forward to seeing you again soon 🐢 Sincerely, All of us at Get Set Pet
Posted 2 years ago
The get set team have never let me down, a first class service every time. Merry Christmas to you all.
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to share your experience, we really appreciate it 😊 We hope to see you again soon! Sincerely, All of us at Get Set Pet
Posted 2 years ago
Lovely, timely service, goods sent out without delays, will surely return for other doggie purchases.
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to share your experience, we really appreciate it 😊 We hope to see you again soon! Sincerely, All of us at Get Set Pet
Posted 2 years ago
Extremely Happy!!! πŸ‘πŸ˜Š
Helpful Report
Posted 2 years ago
Thank you for the 5* review - it really means a lot! We look forward to seeing you again soon 🐢 Sincerely, All of us at Get Set Pet
Posted 2 years ago
Excellent service, good price on the product bought and the free gift is always much appreciated
Helpful Report
Posted 2 years ago
We're so pleased to hear you're happy with your order 😊 Please do let us know if you need anything - we're here to help! See you again soon! Sincerely, All of us at Get Set Pet
Posted 2 years ago
Get Set Pet is rated 4.9 based on 3,770 reviews