Get Set Pet Reviews

4.9 Rating 3,770 Reviews
98 %
of reviewers recommend Get Set Pet
4.9
Based on 3,770 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Get Set Pet Reviews

About Get Set Pet:

We’re on a mission to help your pet live its best life. By bringing together expert knowledge, nutritious food and high-quality products with an exceptional shopping experience, Get Set Pet is the ultimate online destination for pet supplies.

Visit Website

Phone:

01344483389

Email:

Martin.ruddy@getsetpet.com

Location:

Molly Millars Lane, Wokingham
RG41 2QY

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Get Set Pet 5 star review on 8th March 2024
Anonymous
Get Set Pet 4 star review on 20th February 2024
Hilary Cartel
Get Set Pet 3 star review on 1st February 2024
Roselyn Corbin
Get Set Pet 5 star review on 3rd October 2023
Anonymous
Get Set Pet 5 star review on 20th September 2023
Pauline Sandiford
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
116
Anonymous
Anonymous  // 01/01/2019
Excellent online experience, quick, easy and quick delivery, definitely will use againđź‘Ť
Helpful Report
Posted 8 months ago
Thank you so much Amanda for giving us a 5 star rating! We are so glad that you had an excellent online experience with us and that you had a quick and easy delivery. We really appreciate your kind words and definitely look forward to serving you again soon! Get Set Pet Team
Posted 8 months ago
Ordered dog balls and treats. Great easy to use website and very good prices. Delivery came very quickly and items arrived safely as they were well packaged. First time shopping with you but will certainly be back in the future.
Helpful Report
Posted 8 months ago
Thank you so much for your wonderful review, Yvonne! We really appreciate you taking the time to share your experience about Get Set Pet. It's so gratifying to hear that you found our website easy to use and that your items arrived quickly and safely. We look forward to your next visit! Get Set Pet Team
Posted 8 months ago
We are relatively new customers to Get Set Pet. We have ordered dry dog food (Arden Grange) on about four or five occasions for our two Springer Spaniels (different ages - so different types of food), and have been very pleased with the service (speed of delivery via dpd) that Get Set Pet give, especially as the delivery is accompanied by a short personalised note, signed by both partners in the business, a very competitive price and a free roll of poo bags every time! Back to a 'human' personalised service - that's the way to go. Thank you Get Set Pet.
Helpful Report
Posted 8 months ago
Thank you for your kind words, Peter! We're so glad to hear that you are pleased with Get Set Pet's service and are enjoying the personalised service they offer. Your loyalty to us as a relatively new customer is greatly appreciated and we are thankful for the five-star rating. Thank you for choosing Get Set Pet to take care of your four-legged family members! Get Set Pet Team
Posted 8 months ago
A very personal experience! Great pet food & products at great prices! Monthly delivery from now on! Many thanks!
Helpful Report
Posted 8 months ago
Thank you, Robert, for your amazing 5 star rating of Get Set Pet! We truly appreciate your loyalty and support! We are delighted to hear about your very personal experience and that you love our pet food and products at great prices. We hope you continue to enjoy having monthly delivery from now on, thank you again! Get Set Pet Team
Posted 8 months ago
I was very upset with the service. I received the wrong dog food. I am still waiting for the correct food to be delivered and the incorrect food to be collected. In the meantime I had to buy some food as I run out.
Helpful Report
Posted 8 months ago
Thank you so much, Belinda, for taking the time to let us know about your experience with Get Set Pet. We really appreciate your feedback. We apologize for the incorrect order you received, and for the inconvenience of needing to buy more food while you were waiting for the correct order. Are there any steps we can take to make things better for you? Get Set Pet Team
Posted 8 months ago
Always reliable service. Thanks again. Have asked for advice before,always quick to reply
Helpful Report
Posted 8 months ago
Thank you so much, Kathy, for your 5-star rating of Get Set Pet! We appreciate your support and are so happy that you have found our services to be reliable. We are grateful to have a loyal customer like you who has asked for advice before and found our response to be quick. Thank you again for your kind words; it means a lot to us! Get Set Pet Team
Posted 8 months ago
Very quick efficient and competitively priced. I loved the handwritten card
Helpful Report
Posted 8 months ago
Thank you so much for your 5 star rating of Get Set Pet, Betty! We're glad to hear that you found our service to be very quick, efficient, and competitively priced, and we especially appreciate that you loved the handwritten card. We value your feedback and are grateful that you chose to shop with us. Get Set Pet Team
Posted 8 months ago
Easy to use Web Site, good stock, great prices and amazing deliveries
Helpful Report
Posted 8 months ago
Thanks so much for the 5-star rating, Howard! We appreciate your kind words about our easy-to-use website, great stock, amazing deliveries, and competitive prices. We are so grateful that you are a loyal customer. Thank you! Get Set Pet Team
Posted 8 months ago
Prompt and efficient ordering system. Quick despatch and kept me informed. Just a shame that DPD couldn't manage to deliver it. They either tried to deliver it to the wrong place or they lied about trying to deliver it as my husband was in the front garden the whole afternoon. Get Set Pet was excellent, ordered on Sunday, despatched Monday, delivery should have been Tuesday but let down by PDP.
Helpful Report
Posted 8 months ago
Thank you so much, Susan, for your 5 star rating of Get Set Pet! We're so glad you enjoyed our prompt and efficient ordering system along with our quick despatch. We're sorry that DPD couldn't manage to deliver the order, we'll make sure to look into this further. Get Set Pet Team
Posted 8 months ago
I've been buying items for my dog for a while now and I'm always pleased with the result, good quality, quick delivery and always well packaged
Helpful Report
Posted 8 months ago
Thank you for your 5 star rating, Pat! We really appreciate that you've been such a loyal customer and have been buying items for your dog for a while now. We're so glad to hear that you're pleased with our service, it means a lot to us. Thank you for your continued support! Get Set Pet Team
Posted 8 months ago
Super fast delivery! Feels like I’m ordering from friends!
Helpful Report
Posted 8 months ago
Thank you so much, John, for taking the time to write a 5 star review of Get Set Pet! We really appreciate your loyal support and the nice feedback about the super fast delivery. It means a lot to us that you feel like you're ordering from friends- we strive to make every customer feel like family! Thank you again! Get Set Pet Team
Posted 8 months ago
This is such a good service I don’t know why we’ve only just found it! My husband doesn’t like using Amazon which is where we usually buy our Arden Grange dog food so I looked around and found these guys - around the same price as Amazon but good always seems to be in stock
Helpful Report
Posted 8 months ago
Thank you for your five-star review of Get Set Pet, Lisa! We are so pleased to hear that you have had such positive experiences shopping with us! It's great to hear that your husband hasn't had to rely on Amazon for his Arden Grange dog food purchases. We thank you for being a loyal customer. Get Set Pet Team
Posted 8 months ago
First order with get set pets and very pleased with the service and communications Will definitely use again
Helpful Report
Posted 8 months ago
Thank you so much for your 5-star rating of Get Set Pet! We are so pleased to hear that you had a positive first experience with our service and communication. We look forward to having you as a customer again in the future. Get Set Pet Team
Posted 8 months ago
Great quick service, love the notes that come with it and the little free gift (usually some poop bags) which I always feel is a nice touch!
Helpful Report
Posted 8 months ago
Thank you so much for the 5-star rating Louise! We really appreciate the positive feedback. We're glad you're happy with the quick service as well as the notes and free gift that come with your order. We wouldn't be here without loyal customers like yourself, so we thank you for your ongoing support! Get Set Pet Team
Posted 8 months ago
product and delivery exceeded my expectations - very pleased and the free gift was very much appreciated
Helpful Report
Posted 8 months ago
Thank you so much Sue for your fantastic 5 star rating of Get Set Pet! It makes us ecstatic to know that our product and delivery exceeded your expectations and that you were pleased with the free gift. We are truly grateful for your continued loyalty and support! Get Set Pet Team
Posted 8 months ago
I love Get Set Pet. Daisy and Melissa so helpful in sorting out the right products for me. I will continue to buy my doggy toys etc from GSP. Very happy!
Helpful Report
Posted 8 months ago
Thank you so much for your kind 5 star rating of Get Set Pet, Jackie! We are so pleased to hear that Daisy and Melissa have been helpful in finding the right products for you. We truly appreciate your loyalty and thank you for continuing to shop with us at Get Set Pet for your doggy toys and supplies. Thank you! Get Set Pet Team
Posted 8 months ago
Goods were easy to order and delivered on time. Handwritten note enclosed thanking me for the business was a nice touch
Helpful Report
Posted 8 months ago
Thank you for your 5 star rating of Get Set Pet! We are delighted to hear that the ordering process was easy and that the goods were delivered on time. We are thrilled to know that the handwritten note was a nice touch, and we thank you for your business. Get Set Pet Team
Posted 8 months ago
I ordered 2 dog beds. On opening the package which was delivered very speedily, sadly 1 of the beds had holes in the fabric. The other was absolutely fine. I contacted Get Set Pet and they arranged for the bed to be collected the next day (no delivery fee). Iam currently waiting on a replacement!
Helpful Report
Posted 8 months ago
Thank you so much for your great feedback about Get Set Pet! We are so glad to hear that we have met your needs and expectations. We strive to make our customers happy and are constantly looking for ways to improve our service. If there is ever anything else we can do, please do not hesitate to reach out. Thanks again for your kind words- we really appreciate it! Get Set Pet Team
Posted 8 months ago
As always, customer service is second to none. After a problem with my dogs current dog food, Tasha and Daisy at Get Set Pet listened, gave good sound advice about various products which has resulted in two happy and satisfied elderly dogs. Thank you Get Set Pet for your continued great service.
Helpful Report
Posted 8 months ago
Thank you Teresa for being a loyal customer and for giving Get Set Pet a 5-star rating. We are delighted to know that our customer service is appreciated and that our advice has resulted in two happy and satisfied elderly dogs! We appreciate your continued support and look forward to serving you in the future. Get Set Pet Team
Posted 8 months ago
Excellent service from GSP, super fast delivery and a small free gift in the box! Nice personal note from them too, very pleased and would highly recommend.
Helpful Report
Posted 8 months ago
Thanks for the great review Nigel! We are so glad you enjoyed our service, fast delivery and the small free gift. We really appreciate your 5 star rating - we couldn't be happier. Thanks again for your support! Get Set Pet Team
Posted 8 months ago
Get Set Pet is rated 4.9 based on 3,770 reviews