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Get The Label Reviews

2.0 Rating 120 Reviews

23 %

of reviewers recommend Get The Label

Company Reviews

2.0

Based on 120 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 45%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Read Get The Label Reviews

About Get The Label:

Getthelabel.com is a new online fashion store offers clothing, footwear and accessories direct to the public from leading high street fashion and sport brands. We sell discount designer clothing, deals on all your favourite brands. Up to 75% off mens, womens and teens clothing. We sell top brands such as Henleys, Lacoste, Voi, Adidas and many more.

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Phone:

0844 880 6201

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Get The Label 1 star review on 3rd August 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website. Lots of products to fantastic prices. Quick delivery. 10/10 would use again”

Posted 6 years ago

“I bought two pairs of Toms and they arrived quickly and were exactly as described. Great service!”

Posted 6 years ago

“They delivered the products within a day and in pristine condition”

Posted 6 years ago

“Good clothing, top labels at the right prices, and quick delivery”

Posted 6 years ago

“The service was excellent and would recommend shoppong here again”

Posted 6 years ago

“Brill choice of clothing fabulous prices love shopping online”

Posted 7 years ago

“The choice of clothes was limited however were very fair in price, I paid for next day delivery and next day the were delivered (I point this out as a positive as some companies do not deliver within their expected time). The quality of clothes delivered were of a high standard and overall I was very pleased with the price paid”

Posted 6 years ago

“Easy to order from but no confirmation/receipt upon purchase.”

Posted 6 years ago

“Never had a problem using get the label, items always as described and fast delivery but now I need to return an item it’s become a bit of a nightmare, I have no printer to print off the returns, and the cost to return is ridiculously high....will just sell this item on to save all the hassle”

Posted 3 years ago

“A word of WARNING - A tad expensive if your returning items,please check Website re cost.”

Posted 3 years ago

“Takes time to huddle through a lot of stuff but there is always something special for a great price”

Posted 6 years ago

“Prices are not as good as iyher online clothing shops”

Posted 6 years ago

“the price is decent and the delivery was fast, although im not sure on the validity of the product. may be a fake.”

Posted 6 years ago

“Returned my item 8th sep , really expensive to return, I'd already paid delivery too. My issue is it's now the 21st and no contact from them regarding a refund, not even a generic email, 25.00 is a lot of money to be waiting for”

Posted 7 months ago

“Awful customer services. No way of knowing the cost to return an item before you order. I had to pay 5.25 to return a pay if sandals. Will not be ordering again”

Posted 1 year ago

“I had to pay postage for delivery and when I was returning the item ( as it didn’t fit I took it to a UPS collection point ( which should be free) I was told I would have to pay £6.50 !,Totally ridiculous! Postage mad”

Posted 2 years ago

“I found an item on Get The Label’s website that seemed good value. I’d never heard of them but saw that they were part of JD Sports Group, so I ordered. The item arrived (took a long time but ok). It was too big so I looked into returning it. It seems so be a really painful and confusing experience trying to return something to Get The Label. There appears to be a few different companies involved in returns and different return addresses as well which doesn’t fill you with confidence. Nothing is that clear and it also costs quite a lot to return items. Also, after reading other people’s experiences, I think I will just put the item on eBay rather than run the risk of it getting lost in the shambolic system they seem to have. I won’t be ordering from them again and I’m surprised JD Sports put up with this amateurish shambles within their usually well run business.”

Posted 3 years ago

“Ordered trainers and delivery driver forged my signature to say I accepted trainers but posted card through my door saying no one home left parcel on landing in my block of flats. Trainers were stolen by time I got home. Not impressed by delivery service. Can't fault get the label as they were very apologetic and issued full refund within 5days”

Posted 6 years ago

“I ordered trainers from this company. They were very poor quality (probably fakes) so I immediately returned them - I had to pay £4.50 to return. I attached the returns label to the box and posted via Royal Mail. A few days later they sent them back to me saying they would not accept because I had attached the returns label to the box and it was now "damaged". I am still trying to get my money back 5 weeks later. Please buy from somewhere reputable and not this disgraceful company.”

Posted 1 week ago

“Haven’t received my item. Now I’m being ignored after being fobbed off for the last 2 weeks. Company is great when things go right. Downright awful customer service when things go wrong.”

Posted 1 month ago

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Get The Label is rated 2.0 based on 120 reviews