“I have been waiting for a month now for my order!!!
The customer service is not from this world; no one answers the phone or emails.
I will be pursuing legal action if my order is not refunded or dispatched in the next few days.”
“There is NO communication whatsoever from the team. Their phone numbers don’t work and they don’t answer their emails.
I placed an order for same day click & collect. It took 3 days to get my order.
When I finally went into the office they had in Highbrook to get my order, the girl there very short with me, no sense of customer service & just the whole experience was not pleasant.
I got my order in the end, but just not worth the hassel, will NEVER use these guys again.”
“The majority of these reviews are fake. Check the companies Facebook page to see nothing but negative reviews of people not receiving their orders and their emails/phone calls being unanswered.
I ordered an item a week ago, with the website stating same day dispatching. I have received no contact, no tracking number, and my order is missing. I will be pursuing legal action if my order is not refunded or dispatched in the next days.”
“Trying to buy a new Shaver. Needed it quickly so trusted their website claim: "If you happen to be in Auckland and want the product today, you will love this."
Two days later I've heard nothing and like others no response to phone or email. Next time I'll use one of the other companies that actually have stock. Hopefully I'm wrong and I get my shaver soon so I can change this review.”
“Very happy with new Philips shaver, being cordless is handier than I expected. Gives a good shave, a mile ahead of Remington that I will not buy again. Delivery was very quick.”
