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Getaround UK Reviews

4.0 Rating 128 Reviews
76 %
of reviewers recommend Getaround UK
4.0
Based on 128 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Getaround UK Reviews
Visit Website

Email:

cs-reviews_uk@getaround.com

Location:

35 rue Greneta
Paris
75002

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I was happy with drivy before but I receive a penalty fare they charge my card I ask for explanation and they never reply to me . I m going to take another application to rent a car now
Helpful Report
Posted 5 years ago
Hello Chloe, Thank you for taking the time to let us know your feedback, I'm really sorry to hear that you did not get a reply to your request. If you can please reach out to contact@drivy.co.uk FAO Laura and I will be happy to send you the information that you have requested. Many thanks, Laura
Posted 5 years ago
My car was cancelled 30 min before collection. I was changed to another car in South London which cost us £40 return plus we arrived 3 hours late to our destination due to this inconvenience. At our return, we need to drop the car again and took us 1 hour to get home. I tried to contact Drivy customer service and I can't which is really frustrating. Terrible experience.
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Posted 5 years ago
I was overcharged for diesel I did not use - just because of a flawed car fuel indicator and their automated charging system - I reported this 2 weeks ago and I'm still waiting for an answer.
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Posted 5 years ago
Author didn't leave any comments.
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Posted 5 years ago
Customer service is very bad. no communication no more information to the customers I very angry with your services
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Posted 5 years ago
Bad experience from start to end
Helpful Report
Posted 6 years ago
Hi Sophie, we're so sorry to hear you had a bad experience with Drivy. If you feel that the issue is still unresolved, please send us an email at contact@drivy.co.uk and we will get back to you as soon as possible. Thank you, The Drivy Team
Posted 6 years ago
Getaround UK is rated 4.0 based on 128 reviews