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Chapter Reviews

5.0 Rating 4,154 Reviews
99 %
of reviewers recommend Chapter
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About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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How do I contact Chapter?
(2 weeks ago)
You can contact Chapter by Telephone, Email and Live Chat.
(2 weeks ago)
98.46%
Industry Average
I have a complex (and complicated) medical history)making finding a "good" plan very difficult. I get overwhelmed by all the options and bogged down trying to anticipate how the coming year will play out. Scott Smith helped me sort through the myriad of plans available and narrow it down to the two best options. With a few more questions, he was able to help me make a decision that I feel good about. I see many specialist during the year and take a boatload of prescriptions, so the co-pays for both of those were the driving factors in my decision. If 2026 goes the way did, I should save several hundred dollars which is always a good thing. However, my crystal ball doesn't work any better than anyone else's, so time will tell. But regardless, Scott was a calm, knowledgeable voice, helping me sort through my options. I am so pleased to be working with Chapter as I navigate the Medicare maze. I will be calling again next year during Open Enrollment for sure, to make sure my choice still makes the most sense. Thank you for providing this much needed service!
- Marilou Bowie
Hedi was amazing, patient with me, and for service got me awesome plan, to get all my needs met and save money. Thank you Chapter ☺️.
- Anonymous
Shannon Davis was absolutely awesome!! She spent a great deal of time with us to help with our particular situation. The customer service was A plus!!!!!!
- Diana and Mark Bennett