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Chapter Reviews

5.0 Rating 3,449 Reviews
99 %
of reviewers recommend Chapter
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About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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How quickly does Chapter resolve customer queries?
(4 days ago)
Greater than 87% of reviewers feedback is Chapter resolves customer queries within an hour.
(4 days ago)
98.13%
Industry Average
Jeffrey walked us through all options around medigap insurance and allowed us to come to a decision on coverage quickly. Then he helped us get registered. Great Service and expertise.
- SCOTT BRIGHAM
I called Chapter today to receive quotes on a Medicare supplement plan. The lady that took my call was Indy Erhardt. She is very knowledgeable about insurance plans. She was so patient with me and answered all my questions. She walked me through the process to sign up. She saved me $47 a month! All customer service should be this kind. I am going to refer her to my whole family.
- Anonymous
Today i received great customer service over the phone with Indy Erhardt.
- Elizabeth A