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Chapter Reviews

4.9 Rating 7,360 Reviews
98 %
of reviewers recommend Chapter
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Ask a question and get answers from people who are customers of Chapter.

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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How quickly does Chapter resolve customer queries?
(5 days ago)
Greater than 86% of reviewers feedback is Chapter resolves customer queries within an hour.
(5 days ago)
98.04%
Industry Average
The service and assistance Zachary Phillips gave us were phenomenal. My wife and I were quite anxious and confused about Medicare enrollment and purchasing a supplemental plan. Mr Phillips walked us through the entire process and helped us find and apply for a supplemental plan that suits our needs. High praises to Zachary and Chapter. We are so thankful to have found you.
- Anonymous
I had a very patient and thorough advisor, Kaycie Golic, providing me guidance with the available plans and helping me settle on the one that would be suit my needs. I highly recommend using this service to see how you can set yourself up for financial success in the event of any health issues. My best to Kaycie and the Chapter team!
- Patricia
I can’t speak highly enough of my advisor Ryan Weaver. He made a tedious and daunting task enjoyable, and taught me what I needed to know to make an informed decision for both now and the future. I truly wish every company had customer service like this.
- Chris P