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Chapter Reviews

4.9 Rating 6,462 Reviews
98 %
of reviewers recommend Chapter
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Ask a question and get answers from people who are customers of Chapter.

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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How quickly does Chapter resolve customer queries?
(3 days ago)
Greater than 85% of reviewers feedback is Chapter resolves customer queries within an hour.
(3 days ago)
97.72%
Industry Average
Expert knowledge and help with Medicare choices and options was extremely beneficiaI. I would highly recommend this service to anyone who needs to navigate this very important health care decision.
- John McCune
Unheard of customer service.
- Whitney
I admit, I was skeptical at first based on past experiences with potential fraud, however, my experience with a patient, informative, representative faded all doubts and concerns. I received excellent service and explanations, all documents needed for my records and I must say the experience was very positive. Thank you so much.
- Jacqueline Gilds