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Chapter Reviews

5.0 Rating 4,097 Reviews
99 %
of reviewers recommend Chapter
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About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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How quickly does Chapter resolve customer queries?
(2 weeks ago)
Greater than 87% of reviewers feedback is Chapter resolves customer queries within an hour.
(2 weeks ago)
98.30%
Industry Average
Absolutely q wonderful experience with Mark at the helm..saving $$ and now I'm totally informed and Medicare updated. Mark represents Chapter with integrity and a pleasure to work with. I've heard many times on TLN and Fanfare about your great service, and I glady add my name to the very satisfied customers. My many thanks to Mark Job well done!! Russ Trapani
- Russ Trapani
Anne Jones is the best, she is very patient, intelligent, pleasant to talk to, she knows her job. Customer service was great.
- Roney Trought
Her customer service was off the change.
- David & Harlene