Chapter Reviews

5.0 Rating 1,456 Reviews
99 %
of reviewers recommend Chapter
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About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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How quickly does Chapter resolve customer queries?
(2 weeks ago)
Greater than 86% of reviewers feedback is Chapter resolves customer queries within an hour.
(2 weeks ago)
97.73%
Industry Average
Spencer was very informative and listened to my questions and concerns. He provided appropriate options with their prices, ratings, customer service reviews and never once tried to sell me leaving me to make my own decisions after all of my questions were answered. Very professional and a pleasure to do business with. I will be letting all of my "senior friends" know about Spencer when they have Medicare questions of their own!!!
- CHARLES MCCARTHY
Noreen was a pleasure to speak with! Friendly and helpful, giving me information she could . She also had to research some information for me, but got back to me in a timely manner. Great customer service!
- Nancy B
Customer service was friendly and helpful. Will be finding information to me and getting back to me soon.
- Anonymous