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Chapter Reviews

4.9 Rating 5,104 Reviews
98 %
of reviewers recommend Chapter
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About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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How quickly does Chapter resolve customer queries?
(3 weeks ago)
Greater than 84% of reviewers feedback is Chapter resolves customer queries within an hour.
(3 weeks ago)
98.58%
Industry Average
Very knowledgeable about the plans and describe them very clearly I was very pleased with the service.
- Tim
Outstanding service from start to finish. Chapter was reliable, knowledgeable, and extremely professional. He was also very friendly and made sure everything was handled perfectly. And had a great attitude, Couldn't been happier.
- Abdel
Preston was patient & explained everything in great detail. All the enrollment was handled online. We were very pleased! Everyone should know about Chapter. The fact that it handles all 50 states is a plus. Thank you so much for the excellent customer service & kindness!
- Jo Patterson