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Giggster Reviews

4.8 Rating 221 Reviews

95 %

of reviewers recommend Giggster

Company Reviews

4.8

Based on 221 reviews


Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Giggster:

Giggster.com is the easiest way to find & book locations for filming, photo shoots and events.

Giggster's online booking platform helps film / TV producers, location scouts and content creators find the exact location they're looking for - whether it's a modern kitchen to film a cooking show, a 70s style living room for a TV episode, a yoga studio to film an online course, a hotel lobby for a film scene, or even (seriously) an entire medieval village production set complete with a Roman stadium and castles.

And with hundreds of new unique filming locations being added every day across the world by local hosts, there's always somewhere new to discover!

You can also use Giggster to find & book your perfect event space, whether it's an opulent function hall, outdoor wedding venue, cinema screening room, gorgeous baby shower venue, or pretty much any other type of event venue you can imagine.

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hello@giggster.com

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Giggster 5 star review on 7th May 2023

Giggster 5 star review on 5th December 2022

Giggster 5 star review on 3rd December 2022

Giggster 5 star review on 2nd June 2022

Giggster 5 star review on 23rd April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Olga was swift to address an issue and the outcome was great! Thank you!”

Posted 1 year ago

Hello and thank you for your kind review of Olga and our Customer Support team. Please feel free to reach out anytime if you need assistance. Best regards, Joe Giggster Community Manager

Posted 1 year ago

“The customer service is excellent! I always receive answers to my questions fast, within a few minutes. Representatives are helpful, informative, friendly and very professional. Great experience always.”

Posted 2 years ago

Hi Tammy! Thank you so much for your review. We are happy to help, and look forward to working with you in the future! Best regards, Joe Giggster Community Manager

Posted 1 year ago

“Olga was a great help in customer support. Will book again because of her”

Posted 2 years ago

Hello there! Thanks for reaching out. We are happy you had a good experience with our CS team and in particular that Olga was able to help you out! Please feel free to reach out anytime you need further assistance! Best regards, Joe Giggster Community Manager

Posted 1 year ago

“Patrick was extremely helpful!”

Posted 2 years ago

We're happy Patrick was able to resolve your inquiry! Thank you so much for your feedback! Best regards, Joe Giggster Community Manager

Posted 1 year ago

“Great and reliable customer service.”

Posted 2 years ago

Hello Carlos, thank you so much for saying that. We're happy our CS team was able to assist you and help resolve any issues you were having. Best regards, Joe Giggster Community Manager

Posted 1 year ago

“Olga was very fast a helpful to answer my question. Thank you”

Posted 2 years ago

Thank you for your post! Feel free to reach out anytime to us with any questions or concerns. Best regards, Joe Giggster Community Manager

Posted 1 year ago

“very helpful, took care of the issue withing minutes. it was fast and got it done. thank you!”

Posted 2 years ago

Hi Anna! We are pleased to hear your issues were resolved quickly and efficienty. Thanks for posting and reaching out! Best regards, Joe Giggster Community Manager

Posted 1 year ago

“Olga was so helpful and Quick”

Posted 2 years ago

Hi there! Thanks for leaving this kind review about Olga's helpful and quick customer service. We love hearing customer feeback, so thank you for taking the time to post. We look forward to assisting you again soon. Best regards - The Giggster Team -

Posted 2 years ago

“Olga answered my questions, and got me what I needed”

Posted 2 years ago

Hi! We're happy Olga was able to resolve your issue as needed for your circumstance. Always feel free to reach out if anything else comes up! Best regards, - The Giggster Team -

Posted 2 years ago

“Olga was really helpful and courteous. It was a nice experience working with her.”

Posted 2 years ago

Hi there! Thank you for taking the time to leave us a review. It's great Olga was able to resolve your issue! If you have any questions or concerns in the future, we are here to help. - The Giggster Team -

Posted 2 years ago

“We booked easily but unfortunately had to cancel. This was also easy and pain free. Will use again when the time is right.”

Posted 2 years ago

Thank you for reaching out! We try our best to accommodate cancellation and rescheduling so that it is optimal for the host and renter. So, it is great to hear that your experience was within these expectations. We look forward to helping you again soon with your next booking! Best regards, - The Giggster Team -

Posted 2 years ago

“This was my 1st time using Giggster. Kristina was very helpful and timely in her responses, along with offering suggestions and helping us to secure a venue for our event.”

Posted 2 years ago

Hi and welcome to the platform! We're happy Kristina was able to assist you with your booking. I hope you have a great booking and that we can look forward to assisting you in the future! Best regards, The Giggster Team

Posted 2 years ago

“Anastasia was excellent! She helped me to extend a booking very quickly!”

Posted 2 years ago

Hi and thank you for posting your review. Thank you for reaching out, and it is great that Anastasia was able to extend your booking for you quickly. We're here to help with any of your questions and concerns so don't hesitate to reach out! -The Giggster Team-

Posted 2 years ago

“I had just put my space up for rent for a very quick request to rent our facility. I had reached out to the chat support to help me get approved in a timely matter and MiAnn was my contact and she helped me get approved faster as well as made sure everything was filled out correctly and walked me through everything. I am extremely happy with the support and using giggster to rent my space out. Tank you much!!”

Posted 2 years ago

Thanks Shanel! It's great that MiAnn was able to get you set up to have your listing live on the platform! We're here to help any time if you need a hand, so feel free to just reach out to us in Customer Service. -The Giggster Team-

Posted 2 years ago

“Giggster was easy, convenient. Very good customer service. Highly recommended.”

Posted 2 years ago

Hi Paul! Thank you for your review! We pride ourselves on our fast, reliable service so it is great to hear your feedback!

Posted 2 years ago

“Very profesional customer service. They are available to assist you any time and in a promptly matter. The platform is very easy to use. Giggster has helped me out to grow my business having the peace of mind that they take care of all the contracts and billing processes.”

Posted 2 years ago

Hi Karina - thank you for reaching out and leaving us this nice review! Your feedback is really valuable and we're happy our site has been able to assist you in growing your business. We look forward to working with you in the future. Best regards, The Giggster Team

Posted 2 years ago

“Great costumer service”

Posted 2 years ago

Hi Tara! We really appreciate your review. Thank you so much for taking the time to post here and we look forward to helping you out in the future with your bookings.

Posted 2 years ago

“Excellent customer service. Fast in dealing with issues and resolving them. Once needed to make a change to a reservation and they facilitated it with speed. Thanks to the Giggster team!”

Posted 2 years ago

Thanks so much for your review! Please feel free to teach out again at any time for assistance with your bookings. Thanks again!

Posted 2 years ago

“Amazing customer service, keep up the great work”

Posted 2 years ago

Thanks for saying that! We appreciate the review and are happy you had a good experience with our CS team!

Posted 2 years ago

“Had an excellent experience with Giggster from the first step of the process. It was simple and straightforward to book, their support staff was incredibly responsive to my emails and they were very accommodating in helping me to reschedule due to a COVID exposure from one of our actors. Would recommend giggster to anyone!”

Posted 2 years ago

Hi Nicholas, just reaching out to say thank you for leaving this review! I'm glad our support team was able to reschedule your booking with ease! We look forward to helping you out again in the future.

Posted 2 years ago

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Giggster is rated 4.8 based on 221 reviews