Giggster Reviews

Name: Giggster
Rating: 4.81

4.8 Rating 237 Reviews

95 %

of reviewers recommend Giggster

4.8

Based on 237 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Giggster:

Giggster.com is the easiest way to find & book locations for filming, photo shoots and events.

Giggster's online booking platform helps film / TV producers, location scouts and content creators find the exact location they're looking for - whether it's a modern kitchen to film a cooking show, a 70s style living room for a TV episode, a yoga studio to film an online course, a hotel lobby for a film scene, or even (seriously) an entire medieval village production set complete with a Roman stadium and castles.

And with hundreds of new unique filming locations being added every day across the world by local hosts, there's always somewhere new to discover!

You can also use Giggster to find & book your perfect event space, whether it's an opulent function hall, outdoor wedding venue, cinema screening room, gorgeous baby shower venue, or pretty much any other type of event venue you can imagine.

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hello@giggster.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I booked a venue for a birthday party and the host advertised pictures of a completely vacant room, however the actual space partially stored his art supplies and only offered to move some of it, as well as art on the walls for a price of $50 dollars. I also would have had to spend an additional $250 to buy and/or rent drapery to cover the many supplies the host refused to remove. When complaining to Giggster they rejected my concern, believed the dishonest host, gave me back half of my funds and causing me to lose out on almost 200 dollars. The evidence I supplied clearly proved that this was false advertisement, but Giggster did nothing about it. Horrible experience and would NEVER RECOMMEND TO ANYONE TO USE! Found a much better site with a completely better experience.”

Helpful Report

Posted 2 years ago

Hi KVM, Thank you for sharing your feedback! We’re sorry you didn’t find the location to your liking during the post-booking scout. We’ve reviewed the incident again. Unfortunately, we haven’t received any evidence of the listing being misrepresented on the site. The photos in the host’s gallery show the space empty, with artwork on the walls and a TV. The equipment stored at the location is mentioned in the description of the listing. The host also responded that he was willing to make it work for you and remove the artwork/allow drilling the walls for your own artwork, albeit for an additional price and was willing to remove the couch, which you declined. The host has been responsive to our concerns and said that he is ready to adjust the space to your needs so that you feel comfortable during your event, so we objectively couldn’t hold the host liable for misrepresentation. But since you decided to cancel the booking, we issued you a 50% refund 24 hrs after your inquiry as well as sent you a $100 credit towards a future booking. Please let us know if we’ve missed something in our review of the case and let us know if we can help with anything else! Best regards, Elena

Posted 2 years ago

“very efficient online help and support website is professionally designed, useful functionalities can't wait to start hosting”

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Posted 2 years ago

“Olga was helpful and efficient in helping me resolve my issue. I appreciate her quick and thoughtful responses :)”

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Posted 2 years ago

“Very responsive!”

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Posted 2 years ago

“I’ve been a super host with Giggster for a few years now, really was a blessing! The staff at Giggster is amazing and responsive. Thanks for helping me pay my bills.”

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Posted 2 years ago

“Very kind helpful and understanding , and solved my problem”

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Posted 2 years ago

“I asked Olga to list one of my new spaces soon and it was done within minutes!”

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Posted 2 years ago

“Olga was very helpful. She was kind, responsive and went the extra mile help me kind a solution.”

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Posted 2 years ago

“Charmaine was so helpful and went above and beyond to get all my questions answered and loaded all the pictures I needed right away. She's the best!”

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Posted 2 years ago

“Olga took care of my problem right away. It was a great experience. Thank you!”

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Posted 2 years ago

“Gigster staff is always helpful”

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Posted 2 years ago

“Giggster has been incredibly easy to work with, and their customer support team is super fast and friendly.”

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Posted 2 years ago

“I had booked a house for a shower, but the homeowner didn’t clean and apparently forgot about me renting the place. I contacted Giggster who went out of their way to help me. As policy with their cleanliness guidelines and rules the found the homeowner was not Following rules and gave me other Options. They issued me a refund. Even though I cannot agree the type Of person you will rent space from; I can guarantee that Giggster doesn’t play when it comes to their standards! And they will make things right. I am thankful For them”

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Posted 2 years ago

“Love Giggster! Amazing staff and amazing support. Looking forward to many more years on this platform! -503DTLA (Danny Benvegnu)”

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Posted 2 years ago

“Probably the best customer service I’ve encountered online. Incredibly prompt response time and you’re always connected to real people who efficiently resolve issues and are very friendly. I feel particularly confident renting my property on Giggster’s platform as I know customer service is always there for me and always impeccable. Thanks for a fantastic service!”

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Posted 2 years ago

“Very helpful whenever we need to make adjustments to film shoot schedules, etc. Giggster has been a great resource!”

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Posted 2 years ago

“Customer service was very prompt and solution focused. Thank you so much”

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Posted 2 years ago

“Excellent customer service was provided for our most recent concern. Anastasia took care of what we needed and gave constant updates.”

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Posted 2 years ago

“Olga and Giggster are truly the best to work with. We had an issue with a previous client and she worked with us in resolving the matter asap. It ended up turning out favorably for my studio and without the help of Olga I don’t believe it would’ve happened. Her work ethic and professionalism are unmatched and I’m immensely happy our studio is on their app. Thanks again Olga!!”

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Posted 2 years ago

“A+ customer support!”

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Posted 2 years ago

Giggster is rated 4.8 based on 237 reviews