Glasses Frames and Lenses Ltd Reviews

4.9 Rating 319 Reviews

97 %

of reviewers recommend Glasses Frames and Lenses Ltd

Company Reviews

Questions

Metrics

4.9

Based on 319 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01400 282028

Email:

tina@glassesframesandlenses.com

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Glasses Frames and Lenses Ltd 1 star review on 30th August 2025

Archie Gray

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have used this company three times now. Every time i recieve great customer service and quick replies to my emails when i have questions.The quality of lenses supplied is also top notch at a very competitive rate. Hugely recommed these guys.”

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Posted 12 years ago

“2nd order as I need a spare pair of glasses and was very impressed with their service and product after my 1st order”

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Posted 12 years ago

“Another superb job, speedily executed. All very efficient and easy. Thank you very much”

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Posted 12 years ago

“second time ordering a reliable company always contact and keeps you informed about your order always happy with their service”

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Posted 12 years ago

“Very professional. Highly recommended”

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Posted 12 years ago

“I have been very impressed with Glasses, Frames and Lenses. The order was easy to place, the price was significantly lower than the high street, the delivery time was as quoted the the glasses are great. Exactly what I was hoping for. I will definitely be using them again in the future. Thank you”

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Posted 12 years ago

“Tina, Hope your wellThank you for that , a company that really listens to it customers, very surprised and very happy with the service I have just received from yourselvesHave a good Christmas and New year”

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Posted 12 years ago

“I have a very complex prescrition but GFL got it spot on. There was a minor problem with the tint and they spared no effort in correcting the issue. I will definitely use GFL in the future and would recommend them to all!”

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Posted 12 years ago

“received 3 pairs reglazed , great service in less than a week. great communication and quality of lens great. will use again when i need to , thanks again”

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Posted 12 years ago

“Hello Tina and Jo,Just to let you know my glasses arrived safely this am. Many thanks for all your help. I have to have a further eye op in the New Year, so will be back with a different prescription for yet more specs thereafter! In the meantime, have a lovely Yuletide and a well earned rest!Bright blessings,”

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Posted 13 years ago

“Tried 4 frames at home - not suitable this time. Found glasses elsewhere but I will use their services again. Straight forward, friendly and helpful advice given throughout.”

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Posted 13 years ago

“Myself, family and friends have used this company over the past three years. Fantastic service, value for money and friendly helpful people. We wouldn\'t but glasses from anywhere else, either on the web or high street.”

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Posted 13 years ago

“Friendly, helpfull whilst also being extremely professional. Cannot fault the service which GFL provide. Felt as though I was getting a very personal and expert experience all the way through from frame selection to delivery.Pricewise - very competetive.”

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Posted 13 years ago

“Many thanks for a fantastic pair of reading specs. Service excellent - they do what they promise. Highly recommended. I\'m looking at ordering another pair to keep for bedtime reading”

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Posted 13 years ago

“because this is the best place to go. Relatively complicated varifocal prescription - no problem! The prices are truly amazing and the choice and genuinely helpful service made it easy. Thank you.”

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Posted 13 years ago

“I\'ve been using this site for about a year. So far I\'ve bought three pairs of glasses from this fantastic site, and I can honestly say I\'ll shop nowhere but here for future glasses and the like.The service is amazing, so friendly and personable, and professional at the same time - I\'ve yet to experience service like it anywhere else in any industry!The website is so easy to use and navigate, makes shopping for frames a pleasure rather than a hassle. And when I\'ve decided on a pair, I can use my saved prescription which makes it even easier as I don\'t have to then type it in and review it 10 times to make sure I haven\'t entered it incorrectly!Easy to update personal details, such as address etc.And, importantly, a really great selection of frames to choose from, a wide variety of styles and at such low prices, the value for money is superb.All in all, the best place for buying glasses and lenses, definitely 5/5 stars for every aspect. I always leave a very happy customer.Thank you all at Glasses, Frames and Lenses for your unrivalled service and fabulous website.”

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Posted 13 years ago

“This is the third time I have used this company to reglaze my own frames and service is very efficient and I\'m really pleased again with the results. I haven\'t bought frames and lenses and not sure I would because of the size of my face and not being able to try frames on. I also have varifocals so I was happy to have my existing varifocals mapped to new lens and was notified of my PD.”

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Posted 13 years ago

“Just ordered a reglaze of my existing varifocals which also came from GFL. If they are as good as before then I will be highly satisfied. Keep telling friends they should have gone to GFL.”

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Posted 13 years ago

“I am extremely picky about my things and I looked around for hours before deciding to order my glasses from GFL. The prices are fantastic and you wont get as much quality for this price anywhere else. Placed order on Sunday and received my glasses on Thursday. They are fantastic and of an excellent quality. I would recommend GFL to everyone rather than forking out a ludicrous amount for something that you can get so cheap.”

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Posted 13 years ago

“My glasses came this morning, perfect, I love them! Now when I put my other ones down I have a pair to put on so I can find them! In all seriousness doesn\'t it make you wonder why certain high street opticians never seem to get it right even though they seem to charge the earth? I also wear contact lenses, I buy them on line too saving ?50 plus over 3 months supply, as a groomer I need glasses, as there\'s so much hair flying around and I do try to keep a spare pair along with my kit so it won\'t be long before I\'m ordering again! If you haven\'t tried GFL you ought to give them a go, really you should. PS Tell Neil I\'ve forgiven him lol.”

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Posted 13 years ago

Glasses Frames and Lenses Ltd is rated 4.9 based on 319 reviews