“Extremely poor.
Ill prepared, hardware was not configured properly out of the box, network connectivity was required but not organised.
Trainer was ill prepared, did not lead in teaching, just skimming the teaching notes.
Demos were not performed.
Training exercises were essentially copy/paste exercises with no discussion or explanation.
Topics on which we asked for more information/discussion were sidestepped.”
“The course failed to achieve its goal. The learning material was not available when the course started, neither was all the technology working. The presentation screen was far too small for the text to be read at the back of the class. The course leader admitted to not being adequately prepared to run the course and in the end the course was terminated early.”
“The setup of this course feel well below expected standards, with accounts and virtual machines not being setup or configured, this left the group with very little to do for the first morning. There is no way to gain access to the course material other than though installing a very non-standard application on your own machine, which would then need access to an internet service before being able to read any material.
All in all I would never use your service again.”
“Went to wrong location initially as received no update about where the course was.
The slides were incorrect, venue was sub par as were refreshments.
Still haven't received my Prometric voucher for the test.”
“The trainer, Duncan I think his name unfortunately could not deliver. He was not really teaching but rather talking. The trainer wouldn't go over what he has taught and wouldn't ask the class anything either. What I found really astonishing and dreadful was that not once in the whole 3 days did he ask any of us if we have any questions. I had to ask him and even raise my hand to get his attention.
Moreover the method and style he taught was carried out in such a manner which deemed most of us to fail and so that was the case as out of the 16/17 people being taught only a handful passed and the remaining failed. Duncan's style of teaching was nothing less than awful and a failure to Global Knowledge. Duncan did not do Global Knowledge any justice by teaching in such a way. I really hope this feedback is taken on board and his teaching method is reviewed.”
“It was not stated anywhere that we would be dialled into a classroom in London via a webcam.
The teaching wasn't great, it was basically just here is a very quick example and then go ahead with very little to no guidance.
Currently, a waste of money.”
Good afternoon, I have been informed by your account manager Phil that he tried to contact you last week to update you on the situation and that he was trying to find a solution to the cancelled course. He has also email you today if you'd like to speak to him. Thanks
