Go Assist Ltd Reviews

Name: Go Assist Ltd
Address: Enterprise House, 21 Oxford Road, Bournemouth, Dorset
Rating: 3.75

3.8 Rating 1,310 Reviews

70 %

of reviewers recommend Go Assist Ltd

Company Reviews

Questions

Metrics

3.8

Based on 1,310 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.1 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0333 733 1234

Location:

Enterprise House,
21 Oxford Road,
Bournemouth
Dorset
BH8 8EY

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Go Assist Ltd 1 star review on 22nd December 2022

Jo Barker

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I needed a repair service for my washing machine and the first one I called was too expensive. Then I called Go Assist and they gave me much fairer rates. Thanks!”

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Posted 7 years ago

“Clear instructions from the operator, let's see if the awesome quality is reflected on the technicians too.”

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Posted 7 years ago

“Spoke with Kenny this morning to organise my repair and he was so very helpful and very sweet.. Could have talked to him all day!! If the repair goes as smoothly as the call then I’ll recommend Go Assist all the way!! Thanks Kenny!”

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Posted 7 years ago

“Absolutely brilliant customer services. Matt was V knowledgeable V helpful. Thank you. :))”

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Posted 7 years ago

“Excellent communication - friendly, very helpful - thank you”

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Posted 7 years ago

“Very helpful”

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Posted 7 years ago

“From the initial contact excellent professional service.”

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Posted 7 years ago

“Helpful and competitivley priced.”

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Posted 7 years ago

“Great service so far awaiting response now from engineer to agree date. Call centre admin Reece very informative and professional. Regards Bryan”

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Posted 7 years ago

“First time I have contacted Go Assist and was very impressed with the comprehensive way in which my enquiry was dealt with.”

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Posted 7 years ago

“Very helpful and efficient”

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Posted 7 years ago

“The guys at Go Assist were very polite when they arrived, and they completed their work quickly and did a great job. I will definitely use them again for other repair needs.”

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Posted 7 years ago

“I needed to fix my vacuum cleaner quickly and they did ! Keep up the good work!”

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Posted 7 years ago

“Call center really helpful and polite ! Thanks guys !!”

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Posted 7 years ago

“Very helpful service just hope they can repair appliance”

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Posted 7 years ago

“So far so good! Very informative and friendly service. Confirmation of call and agreement arriving by email and text before call ended. Engineer booked for next day optimistically and appointment has been agreed. Would recommend.”

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Posted 7 years ago

“My advisor Rhys was amazing ! Super friendly and answered all my questions. He needs a pay rise. Thank you 😊”

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Posted 7 years ago

“Great customer support, enabled me to source the much needed help to rectify the fault on my appliance. Good communication and a fair price.”

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Posted 7 years ago

“So far service very good but have not had repair yet so can’t comment further have to wait and see if repair is satisfactory”

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Posted 7 years ago

“I had a very good experience with Go Assist. Their technician came in just a few hours. He was helpful and knew what needed to be done right away. Service charge is totally fair. Thank you!”

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Posted 7 years ago

Go Assist Ltd is rated 3.8 based on 1,310 reviews