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Go Assist Ltd Reviews

4.0 Rating 1,309 Reviews

77 %

of reviewers recommend Go Assist Ltd

Company Reviews

4.0

Based on 1,309 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0800 8654111

Email:

customerservices@go-assist.co.uk

Location:

Richmond HouseRichmond Hill
Bournemouth
BH2 6EZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer Services helpful and efficient. Quick response from 1st Engineer to assess replacement of fan in Neff oven 23 years old. Kept informed of progress. Fan installed by Dan P 10 days later in advised time slot. Efficient and helpful service”

Posted 2 years ago

“The online application service seemed quite easy to use and the comfort of the 12 month cover is good too.”

Posted 4 years ago

“A bit early to be making a review as I have just emailed my details for the repair. Nevertheless, so far it has been very simple to follow the instructions. Hopefully, all continues as simply as it has begun. Margaret Young, Exeter.”

Posted 4 years ago

“Very easy and hopefully they will mend my cooker”

Posted 4 years ago

“VERY EASY TO ARRANGE”

Posted 4 years ago

“Very easy to book a repair.”

Posted 4 years ago

“Very good and smooth service, great information when needed 💪🏽”

Posted 4 years ago

“Pretty effective service”

Posted 4 years ago

“Everything was well explained and whilst it was clear Go Assist is trying to sell the insurance policy I did not feel pressurised to do so. Details and conditions were clearly explained. I would have liked the actual job to repair the dishwasher to have been scheduled quicker.”

Posted 4 years ago

“I used Go Assist's service a month ago, and judging from how well my washing machine works now, I can say they did pretty good job in fixing it, considering how old my washing machine is. The serviceman was also very courteous. Totally worth the money.”

Posted 5 years ago

“On time service. The repairman did an outstanding job. When he found out that my washer needed a new part, he managed to find one quickly and installed it on the same day. Thank you very much.”

Posted 5 years ago

“Go Assist have the best people. Their technicians have always fixed my appliances with ease.”

Posted 5 years ago

“I was having a problem with a slow water leak from my washing machine, which then escalated quickly into a major leak. When I called Go Assist, they managed to get us an appointment the next day, seeing how critical my situation was. The problem was fixed fast. They were amazing.”

Posted 5 years ago

“Great communication skills on the phone, if they can do the repairs I’ll be delighted.”

Posted 5 years ago

“Danielle was v helpful and efficient Hopefully this will continue”

Posted 5 years ago

“I called re my American Freezer they were very helpful and patient .All my questions were answered even though I asked twice sometimes! My repair has been booked for 24hours time. Very pleased”

Posted 5 years ago

“I am so pleased with Go Assist. The customer service agent on the phone is a very nice person, and the technician who came worked fast and didn't leave any mess. Thank you Go Assist.”

Posted 5 years ago

“Great service as always!!! I needed to repair my fridge but I didn't have a lot of money. Thankfully Go Assist could get it fixed without too much fee that I couldn't afford. Thank you!!!”

Posted 5 years ago

“Excellent customer service, the operator was able to answer and give advice on all my queries.”

Posted 5 years ago

“Good, friendly service. Can not fault it”

Posted 5 years ago

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Go Assist Ltd is rated 4.0 based on 1,309 reviews