Go Assist Ltd Reviews

4.0 Rating 1,309 Reviews
77 %
of reviewers recommend Go Assist Ltd
4.0
Based on 1,309 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Go Assist Ltd Reviews
Visit Website

Phone:

0800 8654111

Email:

customerservices@go-assist.co.uk

Location:

Richmond HouseRichmond Hill
Bournemouth
BH2 6EZ

Write Your review

Tell us how Go Assist Ltd made you happy
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
Thank you for fixing my washing machine. The technician was very helpful and willing to work extra miles.
Helpful Report
Posted 5 years ago
Just one word for the technician you sent last week: Amazing. He explained everything and finished everything fast.
Helpful Report
Posted 5 years ago
Thank you for the speed. They diagnosed the problem very quickly.
Helpful Report
Posted 5 years ago
These guys will take care of your home appliances.
Helpful Report
Posted 5 years ago
Phone call was straight forward, shame about the push for Big Warranty though they were not overly pushy for additional products and accepted no without any further hassle. Clear explanation and almost no waiting to get through.
Helpful Report
Posted 5 years ago
I like this, although the customer services responded a little long they helped me with my inquiry until it resolved, well done!
Helpful Report
Posted 5 years ago
So far so good
Helpful Report
Posted 5 years ago
So far there have been no issues with booking an engineer to be sent out for a repair
Helpful Report
Posted 5 years ago
4-star enough for it.
Helpful Report
Posted 5 years ago
Good, I Just give 4-star for all.
Helpful Report
Posted 5 years ago
Explained everything to me clearly they understood my questions answered all my questions what can I say Happy Days
Helpful Report
Posted 5 years ago
The service has been ok so far. The service is pretty efficient in terms of selling the product, which i’m hoping continues. I’d just prefer to not waste 10-15 minutes of my life on the phone for things that could definitely just be a web form or live chat.
Helpful Report
Posted 5 years ago
So far so good but new customer
Helpful Report
Posted 5 years ago
Provided pleasant and timely assistance
Helpful Report
Posted 5 years ago
The call handlers explained everything really well and were really helpful. It was a really easy process!
Helpful Report
Posted 5 years ago
Initial contact and quotation services were excellent. I signed up for a reasonably priced insurance cover on two appliances. I have yet to have my repair completed, but it is arranged for within 48 hours of me calling and at my convenience.
Helpful Report
Posted 6 years ago
Repair date sorted very quickly over the phone by friendly staff.
Helpful Report
Posted 6 years ago
It was fine thanks, the young lady I spoke with was very helpful.
Helpful Report
Posted 6 years ago
Agent was polite and helpful
Helpful Report
Posted 6 years ago
Very full explanation of service to be provided. Trying to be very helpful. Slightly disappointing that not able to book repair slot immediately.
Helpful Report
Posted 6 years ago
Go Assist Ltd is rated 4.0 based on 1,309 reviews