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Go Assist Ltd Reviews

4.0 Rating 1,309 Reviews

77 %

of reviewers recommend Go Assist Ltd

Company Reviews

4.0

Based on 1,309 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0800 8654111

Email:

customerservices@go-assist.co.uk

Location:

Richmond HouseRichmond Hill
Bournemouth
BH2 6EZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booked an engineer for my cooker oven not working .I was worried reading some of the bad reviews. No need to be , the procedure booking online , texting and my follow up call very efficient when verifying .The engineer sorted problem quickly a new element required and also reposed bulb in oven that previous engineer unable to rectify.”

Posted 1 year ago

“Oven problem. Reported fault made appointment date. Engineer attended on said date. From start to finish he was top class, courteous, Knew exactly what he was doing. Could not fault him in any way. Fixed problem. I did not get his name but from Romania. This was the first time that I used GO ASSIST . Will certainly use them again. Thank you.”

Posted 2 years ago

“Big thank you to Marcel who came to look at our broken Dyson and then observed other issues with our appliances that could be easily remedied. He went the extra mile and was very polite and professional.”

Posted 3 years ago

“Although I did not use this company for my repair, the service from Alba was excellent. She explained the various options to me in a clear and honest way. She was very professional and I will say she is a credit to this organisation. Thank you.”

Posted 3 years ago

“Although I didn't use this company for my repair, the service I received from Alba was excellent. She was thorough and explained the various options to me in a clear and honest fashion. She was very professional and I will say Alba is a credit to the organisation. Thank you.”

Posted 3 years ago

“after reading so many negative comments I was really worried so I called Go Assist and asked if I could have a refund- They sent an engineer out today and he has fixed my fridge freezer. Thank you so much will be using again if I ever need to”

Posted 3 years ago

“Fast and friendly service”

Posted 4 years ago

“Easy to book and good price.”

Posted 4 years ago

“Very easy website to navigate through, explaining all options very clearly (conversely, my manufacturer's website was incredibly complicated and I gave up). Affordable options too, and good availbility of repair dates. Thumbs up from me!”

Posted 4 years ago

“Simple easy to book.”

Posted 4 years ago

“So far so good - need to wait to see if engineers turn up and mend but happy to get someone before Christmas and it was quick.”

Posted 4 years ago

“Great company to deal with. Nice and clear easy to understand.would recommend again.”

Posted 4 years ago

“Fast and reliable in our time of need in the run up to Xmas.”

Posted 4 years ago

“Daryl Boden, the engineer, arrived 5 mins early. He was there for 55 mins to fix what seemed to be an impossible task. I’m very happy with the service from start to finish. All for a fixed fee of £69 .”

Posted 4 years ago

“So far so good. Lseems efficient so far”

Posted 4 years ago

“Quick , easy and informative”

Posted 4 years ago

“If the repair is as good as booking it It will be excellent”

Posted 4 years ago

“Easy to book, reasonably priced, looking forward to an equally excellent repair”

Posted 4 years ago

“Excellent on line instructions, even for a non geek,”

Posted 4 years ago

“So far an easy way to get the problem fixed user friendly”

Posted 4 years ago

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Go Assist Ltd is rated 4.0 based on 1,309 reviews