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GoCoop Reviews

4.2 Rating 2,101 Reviews
80 %
of reviewers recommend GoCoop
4.2
Based on 2,101 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
6 - 12 Hours
Customer Service
4.2 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read GoCoop Reviews

About GoCoop:

GoCoop is India's first national award-winning marketplace which connects artisans, weaver co-operatives and clusters directly with consumers across the world. we enable sustainable livelihoods for artisans by ensuring fair prices to them, and authentic handlooms and crafts to you.

Join us in #CraftingChange together.

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I can't say enough good things about the customer service: My saris arrived the day they were expected, they were well wrapped for protection, and the colors were as advertised. If I may make a suggestion, an automatic link for the international customers for the tailoring offered by your wonderful company?
Helpful Report
Posted 2 years ago
Authentic handloom products which makes you to stand out.
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Posted 2 years ago
Lovely fabric indeed!!!
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Posted 2 years ago
Beautiful work!
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Posted 2 years ago
Quality products in terms of material, colour and look. Product worth the price. This is applicable for both the items.
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Posted 2 years ago
I picked up a native Odisha yardage. It was very nice, very traditional, yet elegant.
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Posted 2 years ago
Thank you very much. Received my beautiful Biswa Bangla saree. Actually, the saree is more gorgeous than the picture. Thanks for the blouse stitching and fall pico. This was my third - time purchase from Houston Tx USA. Looking forward to purchasing again. Thanks Sharmistha Chakraborty
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Posted 2 years ago
prompt and reliable
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Posted 2 years ago
Very depressing. One item I purchased one month back has not been received till today. I was promised that the order will be cancelled, has not been done till today. Why do you display such things which you can not deliver.
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Posted 2 years ago
The service was good, nice packing, good delivery habit. But I am not sure the product is original Gopalpur tussar. It crumples like anything and has a voil feel about it, especially the pallu part.
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Posted 2 years ago
A good product.
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Posted 2 years ago
Products are good, but Customer Service needs to improve. Products that are ordered as "in stock" suddenly become out of stock before delivery.
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Posted 2 years ago
Saree is fine , packing not good
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Posted 2 years ago
The fabric GoCoop offers is beautiful. The two times I have made purchases, I was so pleased with what arrived. Their staff has excellent communication practices and always respond promptly to questions.
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Posted 2 years ago
Excellent ethnic collection.
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Posted 2 years ago
Prompt delivery True Colours Value for money
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Posted 2 years ago
Wonderful products
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Posted 2 years ago
Wonderful clothing but took 3 weeks to get them
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Posted 2 years ago
I was booking for a green colour saree but, the colour I received is blue. No return facility is available.
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Posted 2 years ago
Fabrics are thinner than I expected and the colour also different. It was shame that I couldn't even return the products... Not happy experience. I had a very good experience getting Odisha saree before so I was convicted that the fabrics are good too but now I don't think I will try to buy it as I don't want to have the same experience again.
Helpful Report
Posted 2 years ago
GoCoop is rated 4.2 based on 2,101 reviews