GoCoop Reviews

Name: GoCoop
Address: #1, 2nd D Main Rd, opp. Corporation Bank, Koramangala 8th Block, Koramangala, Bengaluru, Karnataka, Bangalore
Rating: 4.23

4.2 Rating 2,103 Reviews

80 %

of reviewers recommend GoCoop

4.2

Based on 2,103 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	6 - 12 Hours
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

About GoCoop:

GoCoop is India's first national award-winning marketplace which connects artisans, weaver co-operatives and clusters directly with consumers across the world. we enable sustainable livelihoods for artisans by ensuring fair prices to them, and authentic handlooms and crafts to you.

Join us in #CraftingChange together.

Visit Website

GoCoop 5 star review on 3rd December 2023

Tiya Basu Majumdar Majumdar

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very good product worth for money”

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Posted 4 years ago

“Material received was exactly like the one ordered! Thank you!”

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Posted 4 years ago

“Excellent”

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Posted 4 years ago

“Good range for selection. Prompt response and follow up options makes the whole issue a reliable and smooth affair”

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Posted 4 years ago

“Very nice”

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Posted 4 years ago

“For kurta we should be able to purchase 2.5m and not 3m. It's a waste of money otherwise”

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Posted 4 years ago

“Kurta is nice but dhoti is not up to the mark”

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Posted 4 years ago

“It’s immensely satisfying to wear a product woven with love quite literally! We believe that Gocoop is weaving bonds between communities! Our Pranaams to everyone making this possible.”

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Posted 4 years ago

“Beautiful sarees”

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Posted 4 years ago

“Very slow delivery...had to check the reason. Took almost a month after ordering.”

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Posted 4 years ago

“Not bad sizes not good”

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Posted 4 years ago

“Good ordering experience”

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Posted 4 years ago

“very beautiful collection. well within budget”

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Posted 4 years ago

“Not worthy”

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Posted 4 years ago

“Saree is very good. I have liked it. Thanks. I shall look forward to your classic sarees marketed in future.”

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Posted 4 years ago

“Gocoop has a very bad return policy. Image of an article shown in website may be impressive but may not be so when seen physically. But, gocoop doesn't allow it's return or exchange in such case. It allows return/ exchange only in case of damaged product or if a wrong product has been delivered. I didn't like the saree I recently purchased from gocoop when I physically saw it after delivery and requested for its return/ exchange which was not allowed. So, I had to keep the product although I don't like it. Thus, practically this purchase of nearly Rs. 10k is a total waste. So, I or any of my near and dear ones will never go for any more buying from gocoop. After lot research, big companies like flipkart, Amazon have introduced an easy return policy. Even some have offered no question return. This has a positive impact on consumers that's why their number of buyers are huge. Management of gocoop are yet understand this. Apart from this, it's website is not so improved.you have to write an email for anything to communicate. The product was delivered at great delay through post office. Reason given was covid 19 restrictions. But, actually postal Service are exempted from such restrictions. In my view, gocoop will take time to mature. I don't recommend anyone to buy from gocoop.”

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Posted 4 years ago

“Excellent quality , choices and customer care !”

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Posted 4 years ago

“Professional Customer Service Executives , Nice Handloom products with reasonable price.”

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Posted 4 years ago

“My shopping experience has been wonderful.”

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Posted 4 years ago

“The product itself is nice, but the RETRUN process is very difficult. I purchased 4 bedsheets, and want to return 2 of them. I like the bedsheet fabric, the print the size options are great. however, to return the other two, one has to write many emails, and after one week of exchanging emails, the return is still not done. I don't know when GoCoop will complete the process.”

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Posted 4 years ago

GoCoop is rated 4.2 based on 2,103 reviews