GoCoop Reviews

Name: GoCoop
Address: #1, 2nd D Main Rd, opp. Corporation Bank, Koramangala 8th Block, Koramangala, Bengaluru, Karnataka, Bangalore
Rating: 4.23

4.2 Rating 2,103 Reviews

80 %

of reviewers recommend GoCoop

4.2

Based on 2,103 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	6 - 12 Hours
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

About GoCoop:

GoCoop is India's first national award-winning marketplace which connects artisans, weaver co-operatives and clusters directly with consumers across the world. we enable sustainable livelihoods for artisans by ensuring fair prices to them, and authentic handlooms and crafts to you.

Join us in #CraftingChange together.

Visit Website

GoCoop 5 star review on 3rd December 2023

Tiya Basu Majumdar Majumdar

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service is very good and response to queries though is a little slow.”

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Posted 4 years ago

“Surprisingly the shirt/kurta purchased had the buttons on the sleeves and in the front missing. Kindly have your QA department review the goods prior to despatch.”

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Posted 4 years ago

“It is a wonderful site and I so appreciate having access to artisans. Is it possible to set up a system where if you order over a certain amount the shipping is free? Or you get loyalty points towards shipping? Thank you!”

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Posted 4 years ago

“Have bought a few items from GOCOOP. It has become my favorite store for Sarees.”

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Posted 4 years ago

“The saree I ordered was packed very well. It is as good as I expected”

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Posted 4 years ago

“Beautiful and unique collection, genuine rates, quick delivery, and Very helpful Customer care executive. Looking forward for future purchases.”

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Posted 4 years ago

“I had ordered for 9 pieces of clothes but there were 8pieces in the courier I received...the invoice sent in the courier had 9 items listed. I had to click photo of items received, write email ...response was received after a day saying that the piece was not available in stock so not sent...had I not complained, this would not surface and no refund also would be received....we tend to buy from reputed vendors paying more than market rate for their wares since we expect credibility from them...this left a bad taste in the mouth. In another instance when I left a question as to where on the website I could get details of dupatta -salwar combos ...they sent me link for dupatta first...on repeating my question..they sent me link for salwar kurta and dupatta sets...no clearcut response that they don't sell dupatta salwar combos...disappointing”

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Posted 4 years ago

“I found some stoles in colors ui have been looking for, so I was very pleased. The checkout process was easy and time to reach me in US were very good. They have a very nice selection too Excellent!”

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Posted 4 years ago

“Great fabrics.”

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Posted 4 years ago

“Good quality and quick delivery!!!”

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Posted 4 years ago

“Great products”

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Posted 4 years ago

“Very good”

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Posted 4 years ago

“Saree is superb . Thanks to Gocoop.”

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Posted 4 years ago

“Prompt service, packaging and delivery A bit unsatisfied with silk quality though.”

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Posted 4 years ago

“Sari pattern as seen on website but the silk quality is not quite good, especially for the price”

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Posted 4 years ago

“Ordered this for my grandfather for Bangalore winters. He loved it!”

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Posted 4 years ago

“I chanced upon the website of GoCoop and found the navigation smooth, product photos and information adequate to make up my mind to buy on their site, something I have never done before. The payment gateway and follow-up emails were efficient as well and the product arrived in less than a week during year end holiday season. I am so thrilled with the sari I bought and would certainly recommend GoCoop to my friends. Please continue to support our weavers and artisans in these troubled times. Keep up the good work and maintain consistency. All the best.”

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Posted 4 years ago

“We got the saree on time and the quality is awesome.”

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Posted 4 years ago

“Excellent work.”

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Posted 4 years ago

“Loved the chanderi saree I bought from this website.”

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Posted 4 years ago

GoCoop is rated 4.2 based on 2,103 reviews