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Goodbye Good Boy Reviews

5.0 Rating 598 Reviews
100 %
of reviewers recommend Goodbye Good Boy
5.0
Based on 598 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Goodbye Good Boy 5 star review on 13th May 2025
Tanya
Goodbye Good Boy 5 star review on 13th May 2025
Tanya
Goodbye Good Boy 5 star review on 6th May 2025
Trudi
Goodbye Good Boy 5 star review on 17th April 2025
Karen
Goodbye Good Boy 5 star review on 17th April 2025
Brent
Goodbye Good Boy 5 star review on 3rd April 2025
Melissa
Goodbye Good Boy 5 star review on 25th March 2025
Anonymous
144
Anonymous
Anonymous  // 01/01/2019
the service and compassion from all was first class at a very sad time for us.The pick up for cremation of our greatly loved dog was done in the time frame promised and the ashes returned within a week.We thank you for the support and service that you provided. Bronwyn & Reg
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Posted 3 years ago
The kindness and compassion shown by James and the team helped us tremendously with the difficult decision to farewell our beloved cat, Cleo. We were gently guided through every stage of the process and the genuine care and personalised approach we received allowed us to focus on both grieving the loss, but celebrating the time we had with Cleo. Thank you for everything.
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Posted 3 years ago
It’s the best money spent. After losing our fur baby of almost 19 years, Goodbye Good Boy took care of everything. I really liked the box that we chose to put the ashes, along with the paw prints, the card and the beautiful digital portrait. Everything was done with such detail.. Thank you Goodbye Good Boy. 🐾
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Posted 3 years ago
Couldn’t thank Goodbye Good Boy enough. Our girl Roxy passed away after a 10 month battle with Lymphoma. Roxy was picked up an hour after she went to sleep. Caitlin kept me updated constantly during the entire process. Roxy came home to us a week later as promised. Thank you for being very compassionate and understanding
Goodbye Good Boy 5 star review on 29th June 2021
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Posted 3 years ago
The team were amazing. I couldn't of asked for a more supportive group of people during such a difficult time
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Posted 3 years ago
very satisfied
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Posted 3 years ago
Everyone we dealt with was sympathetic and kind. The package we received was lovely, and everything happened when we were told it would. I'm sure we will use them again,even though I'd rather it wasn't necessary.
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Posted 3 years ago
Thank you for all your assistance. Your compassion was comforting. You all were lovely to deal with. Thanks again.
Goodbye Good Boy 5 star review on 24th June 2021
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Posted 3 years ago
So happy with the service I have received from goodbye good boy. They are so compassionate with what you are going through very helpful in every way. I couldn't of chosen a better place to have my baby sienna cremated... thank you for all your support and a lovely service and gorgeous box she came home in. Xx
Goodbye Good Boy 5 star review on 24th June 2021
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Posted 3 years ago
I don't quite have the words to express properly how amazing the team have been; from beginning to end I felt heard and cared for and no request was too difficult or strange. The careing, loving and supportive energy I recieved is no less than above and beyond, no matter if I was making another request or they were just calling to check in and see how I was doing; there was always someone there to listen, to chat to, to share with. Fortunately for me I have a very good support system, but even with them in place, Goodbye Good Boy was still able to fill in gaps and help me get through this difficult process. I would absolutely recommend them to everyone, but especially, ESPECIALLY, to people who don't have a lot of support or aren't great at being the first to reach out. I'll definitely be using their services again, but hopefully not for a good many years yet.
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Posted 3 years ago
James talked me thru everything! My 17 year old dog was picked up from home. And her ashes delivered back to me! The experience was amazing! Her beautiful box, with her name on it! And the amazing portrait done of her outstanding! The following up call from katelyn weeks After was very comforting! I would highly recommend this company! I feel at peace! My girl had the best goodbye! RIP Brandi! 🐶💞
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Posted 3 years ago
The Team at Goodbye Goodboy exceeded my expectations during a very traumatic time. The care, concern and love was appreciated. The care and love they showed Rosie,.it was like Rosie belonged to them too. Their attention to detail in returning Rosie was overwhelming and exceeded and expectation I had. Thank thank you Rosie thanks you too ❤
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Posted 3 years ago
Caitlin was very caring kind and professional when she helped me with all aspects of saying goodbye to my beloved pug Ginny. Thankyou
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Posted 3 years ago
Fabulous service, I called last minute and was able to arrange same day pickup for my dog. The staff were caring and considerate.. the cremation box was elegantly presented with a beautifully labeled wooden box, scented candle, paw print and satchel of ashes that I requested to put in jewellery.. I was grateful for this service because I was terrified my dog would be cremated with other animals and totally at peace when told my dog would be cremated on her own. Thank you goodbye Goodboy for helping me give my beloved pet a fabulous ending and for the gorgeous keepsakes. I adore them..
Goodbye Good Boy 5 star review on 4th June 2021 Goodbye Good Boy 5 star review on 4th June 2021
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Posted 3 years ago
I can’t recommend your services highly enough. From the first time I called and throughout the whole process you’ve shown such care, kindness and compassion. Thank you so much for all the support.
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Posted 3 years ago
Very good service with terrific empathy
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Posted 3 years ago
Dear Collin, Caitlin, Issac and everyone at GGB, I can't thank you enough for the love and care shown when we lost Xena. She was so precious to us, and her beautiful memorialisation will help us heal and remember her forever. Thank you so much!
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Posted 3 years ago
Very caring and friendly
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Posted 3 years ago
Wonderful service. We felt true care and compassion with every step. Our Ruby had the best.
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Posted 3 years ago
From the first discussion with James I was treated with comfort & respect and my dearly beloved dog Loreta was cared for in a very kind and dignified manner. She returned home promptly and the entire process was smooth. In such a difficult time, Goodbye Good Boy treated us so well and with sincere compassion.
Goodbye Good Boy 5 star review on 29th May 2021
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Posted 3 years ago
Goodbye Good Boy is rated 5.0 based on 598 reviews