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Goodhood Reviews

4.5 Rating 2,323 Reviews
86 %
of reviewers recommend Goodhood
4.5
Based on 2,323 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Goodhood Reviews
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Phone:

+44 (0)207 729 3600

Email:

benphillips@goodhood.co.uk

Write Your review

Everything fine.
Helpful Report
Posted 7 years ago
Thank you guys, items arrived safely and I really like my purchase.
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Posted 7 years ago
The store is great and everything is perfect!
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Posted 7 years ago
Perfect! I love the store.
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Posted 7 years ago
fast delivery good packaging
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Posted 7 years ago
Fast delivery, good communication - overall a very positive shopping experience. Definitely not my last order. Thank you very much.
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Posted 7 years ago
Quick answer regarding size / fit question. However, I would really appreciate if you had a "size / fit tool" illustrating the exact dimensions of the style / SKU on offer. That way I don't need to shoot over an email which of course is a little bit of a hurdle.
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Posted 7 years ago
Prompt service
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Posted 7 years ago
Good and fast
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Posted 7 years ago
Super service and super products AAA +
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Posted 7 years ago
My shopping experience with godhood, and there have been several lately, was first class from start to finish. I love this site and its my favourite for new fashion. I struggle to go online and NOT put something in my basket! I love everything from the newsletters I get to the content on the site, to the new brands you stock, down to the supercool packaging everything comes in. Its a seamless brand experience! Love love love Godhood :)
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Posted 7 years ago
Dispatch is always super fast and great product. Excellent service.
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Posted 7 years ago
Consistently excellent customer service and never ending selection of the best home where and clothes.
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Posted 7 years ago
It was fast and well done except for one thing : I ordered a "Little My" shaped dish cloth which was probably displayed in your store as it was damaged on top, I think it was hanged by the bun et it damaged it a bit. Except for that it's a complete satisfaction, thank you. Morgane
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Posted 7 years ago
The shipping was fast !
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Posted 7 years ago
Shipment is rather slow and My shoe box is terribly damaged n broken.
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Posted 7 years ago
Hope that in the future you can double box the shoes when you ship them out in future
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Posted 7 years ago
Excellent service. Gracias.
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Posted 7 years ago
I still want you guys can doubleboxed shipped order??
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Posted 7 years ago
All good with the purchase. The packaging wasn't super great but everything arrived safe.
Helpful Report
Posted 8 years ago
Goodhood is rated 4.5 based on 2,323 reviews