Goodhood Reviews

Name: Goodhood
Rating: 4.50

4.5 Rating 2,318 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,318 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 (0)207 729 3600

Email:

benphillips@goodhood.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to purchase, only wish there was PayPal express checkout”

Helpful Report

Posted 7 years ago

“I’m a Hong Kong customer. I like the refund which is not always available in other shopping site. Quick shipping is perfect! Package is decent! 2 things to improve, first is lower international shipping fee if possible, but I’m still okay with the existing rate. Second is the brand variety can be richer, but I know you guys is keep working on it! Good job GH!”

Helpful Report

Posted 7 years ago

“Im looking for a long time and i find these Trousers in the Goodhoodstore. Im Happy :) Best Regards from Germany”

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Posted 7 years ago

“Love this store! Great service with online delivery too. Thank you Goodhood 👌🏼”

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Posted 7 years ago

“Very easy to purchase. Quick delivery and the staff were really helpful in letting me know the order had definitely come through.”

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Posted 7 years ago

“Fab store. Fab service.”

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Posted 7 years ago

“Great service”

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Posted 7 years ago

“Quick delivery. Well packaged item”

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Posted 7 years ago

“Goodhood has an excellently curated selection of goods, and they make browsing their website very easy when I want to find specific things or see what is new.”

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Posted 7 years ago

“Great products, quality packaging. Feels like lots of care goes into presentation of goods on web site and advertising, and also into delivery of goods to customers. I'm a loyal multiple purchase customer, and I don't even live in the UK!”

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Posted 7 years ago

“Great on-line customer service (friendly and helpful) brilliant range of eclectic stock,fast delivery and processing of returns.”

Helpful Report

Posted 7 years ago

“Super quick postage . Really nice packaging . Always on.point with emails etc”

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Posted 7 years ago

“Efficient and helpful ++++”

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Posted 7 years ago

“Fast and efficient service and great customer service”

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Posted 7 years ago

“Order arrived very quickly and in perfect condition.”

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Posted 7 years ago

“I love you!!!!!”

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Posted 7 years ago

“Really quick and efficient and great”

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Posted 7 years ago

“Nothing about the store made me anything other than happy. A great place to browse, hang out and discover labels I'd not heard of before.”

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Posted 7 years ago

“Everything about the store and the website. My new favourite retailer.”

Helpful Report

Posted 7 years ago

“The perfect shopping experience (complimentary red wine & mince pies offered at Xmas time). Everything about this place is cool. Since stocking up with Xmas gifts, I have been buying a fair amount of clothing and accessories from the website. Just wish we had a Goodhood Store in North London!”

Helpful Report

Posted 7 years ago

Goodhood is rated 4.5 based on 2,318 reviews