Goodhood Reviews

Name: Goodhood
Rating: 4.50

4.5 Rating 2,317 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,317 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 (0)207 729 3600

Email:

benphillips@goodhood.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good purchasing experiece”

Helpful Report

Posted 6 years ago

Hi, Thanks for your feedback. We hope your one star review was in error there - but let us know if there is anything we can help with? Please get in touch via webstore@goodhood.co.uk Thanks and kind regards, Andy

Posted 6 years ago

“Easy ordering and quick delivery”

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Posted 6 years ago

“super quick delivery, easy service, would definitely shop here again!”

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Posted 6 years ago

“Came promptly, absolute steal”

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Posted 6 years ago

“Excellent service. I ordered a hoodie which was too small. Quick refund and excellent customer service. Re-ordered and was with me the next day. Will be definitely ordering with this amazing company again.”

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Posted 6 years ago

“Brilliant customer service help, and delivery on time.”

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Posted 6 years ago

“Massive selection of shoes on the site, got my order really fast and loved the packaging. Cheers!”

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Posted 6 years ago

“My daughter absolutely loves her new top which was bought for her birthday. It arrived promptly and was a sale item so really good value for money.”

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Posted 6 years ago

“I received a good service from Goodhood. I contacted them prior to ordering and they were pleasant and helpful. Only recently came across them whilst searching the internet for this particular dress. A great site, will definitely use again!”

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Posted 6 years ago

“Excellent delivery and packaging”

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Posted 6 years ago

“Shopped with Goodhood a few times now although I've never visited their bricks and mortar store. Service is always super. Gear arrives well packaged and the returns I have had to make have always been very smooth. Calling the store, the folk have always been enthusiastic, knowledgeable and happy to help me out. As well as stocking the stuff everyone does, they are brave enough to patronise some more off beat products and labels which should only be encouraged really - I hope this move pays off for them as the last thing the world needs is yet another vanilla store just stocking the likes of Norse Projects, Albam, Patagonia and Nike etc I would recommend Goodhood and I wish them luck going forward. Cheers. Dave”

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Posted 6 years ago

“Really one of my favourite shops in the world. Excellently curated and displayed with excellent service from the staff in store.”

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Posted 6 years ago

“First time buyer at Goodhood. Lovely well packaged goods. Delivery and tracking excellent. Very happy with purchase and would definitely buy from Goodhood again.”

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Posted 6 years ago

“Great service as always👍👍👍👍”

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Posted 6 years ago

“Service as usual excellent, received shoes within 3 days. Great choice of stuff and great sale this year.”

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Posted 6 years ago

“Items arrived quickly, nicely packaged, and any questions I had were answered. One thing I would mention is the time it took for an answer to queries (3 days). Other than that, Perfect!”

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Posted 6 years ago

“Top Service, Thanks !”

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Posted 6 years ago

“good”

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Posted 6 years ago

“Amazing product. Fast delivery during Christmas period. Great service.”

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Posted 6 years ago

“Friendly service, great delivery :)”

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Posted 6 years ago

Goodhood is rated 4.5 based on 2,317 reviews