Goodhood Reviews

Name: Goodhood
Rating: 4.49

4.5 Rating 2,323 Reviews

86 %

of reviewers recommend Goodhood

4.5

Based on 2,323 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 (0)207 729 3600

Email:

benphillips@goodhood.co.uk

Write Your review

Tell us how Goodhood made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Goodhood 1 star review on 14th June 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“quick delivery, very well presented.”

Helpful Report

Posted 8 years ago

“love the ring”

Helpful Report

Posted 8 years ago

“Every purchase I have made on Goodhood has gone smoothly with excellent CS to boot!”

Helpful Report

Posted 8 years ago

“Awesome customer service, had a pair of limited release sneakers sent to a collection point which were later returned as I was abroad for some time, they kept them for me and sent them back free of charge, really friendly in the process too.”

Helpful Report

Posted 8 years ago

“I really like shooting in your shop”

Helpful Report

Posted 8 years ago

“Love Baserange,very good customer service,fast shipping”

Helpful Report

Posted 8 years ago

“Product is as described and shipping is fast.”

Helpful Report

Posted 8 years ago

“Great reduction in the sale . Quick shipping time. Thanks guys brilliant service.”

Helpful Report

Posted 8 years ago

“Super quick service, with a flawless packaging! Love you!”

Helpful Report

Posted 8 years ago

“I purchased 2 different spice mills and had 2 speperate emails to Andy I was overwhelmed by the apples of communication and also the action taken. I love Goodhood, I'd recommend Goodhood and I'd be more than happy to use them again. I work in a design store and feel customer satisfaction and service at the top of the list and Goodhood and Andy have surpassed themselves. Thanks Guys.”

Helpful Report

Posted 8 years ago

Hi Leanne, thanks for the great feedback! We'll let Andy know how pleased you were with the service.

Posted 8 years ago

“Good communications about order. Order received quickly”

Helpful Report

Posted 8 years ago

“I was disappointed with how the item was packaged. It was a wide legged pair of trousers made out of thick material and it was stuffed into a small plastic bag. This meant it was extremely creased and due to the nature of the fabric, I had to go and get it professionally steamed. I expected it to come in a box and folded with tissue paper, or at least a bag big enough to prevent the creases. This meant I couldn't wear it for the occasion I had bought it for. Overall, I am quite disappointed that the item arrived in such poor condition, as this could have been prevent if it was properly packaged!”

Helpful Report

Posted 8 years ago

Hi Jessica, we're really sorry that you were disappointed with the way that your item was packaged - we usually have great feedback on our packaging and regret that that standards might have slipped below what is usually expected. We'll certainly communicate to the team involved to make sure that it doesn't happen again and do hope you will continue to shop with us, your custom is very much appreciated :-)

Posted 8 years ago

“Lightning fast order confirmation and excellent communication, ordered on one day and received the following morning. Perfect.”

Helpful Report

Posted 8 years ago

“Fantastic, easy transaction and received item to australia very quickly”

Helpful Report

Posted 8 years ago

“Quick shipping, easy to buy through the website comparing to other online shops. Really rate Goodhood so much.”

Helpful Report

Posted 8 years ago

“This is pretty awesome store ever in world!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!”

Helpful Report

Posted 8 years ago

“As always get service and product from Goodhood :)”

Helpful Report

Posted 8 years ago

“The service was very efficient and well packaged!”

Helpful Report

Posted 8 years ago

“Quick shipping, it would be great if the shoes can be shipped double box. Thanks for the free stickers and mag.”

Helpful Report

Posted 8 years ago

“Super easy online service. Very fast delivery time.”

Helpful Report

Posted 8 years ago

Goodhood is rated 4.5 based on 2,323 reviews