Goodhood Reviews

Name: Goodhood
Rating: 4.48

4.5 Rating 2,327 Reviews

86 %

of reviewers recommend Goodhood

4.5

Based on 2,327 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 (0)207 729 3600

Email:

benphillips@goodhood.co.uk

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Goodhood 1 star review on 12th October 2025

Wyatt Galbraith

Goodhood 1 star review on 14th June 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website was very buggy at the time of the release but still managed to get a pair!!”

Helpful Report

Posted 7 years ago

“Fast shipping to the US. However, my item strongly smelled of cologne. Discolorations on the right collar. Will be wary of ordering from this store again.”

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Posted 7 years ago

“Very good service, unfortunately ordered the wrong size and they where happy for me to purchase another item and refund the first and gave a refund quickly!”

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Posted 7 years ago

“Fast delivery (to germany), nice package and the products were exactly as stated. Very happy with everything!”

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Posted 7 years ago

“I bought a pai of shoes from goodhood. The sizeguide on the page did not match the product and no where near was it stated. I did not feel like paying for the return, when I did not think it was my error so i wrote them. They would not help I should have just payed more attention i guess. Return costs are half the prices product so my purchase there just made me lose money for only trouble. Would not recommend many other sites offer service they do not and I will be chosing other sites in the future.”

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Posted 7 years ago

“Fast delivery. Amazing packaging. It's all good”

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Posted 7 years ago

“I have shopped online with Goodhood for years. Always had a great experience and really happy with how the staff have handled returns, particularly with an item of jewellery, where many other retailers probably would have tried to wriggle out of their responsibility.”

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Posted 7 years ago

“Great products, pleasant service. Everything delivered overseas on time and savely wrapped.”

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Posted 7 years ago

“Nice chain. Exactly what I expected.”

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Posted 7 years ago

“Amazing service”

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Posted 7 years ago

“Great product, collab with Trevor Jackson, arrived quickly. What more do you want?!”

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Posted 7 years ago

“Perfect”

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Posted 7 years ago

“Easy to use website, prompt delivery also.”

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Posted 7 years ago

“I’ll be back!!!! And to visit the real store in London xx”

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Posted 7 years ago

“Excellent delivery time, updates and packaging.”

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Posted 7 years ago

“Ive not recieved the shoe since my order. There were no updates whatsoever from the store.”

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Posted 7 years ago

“An excellent item and exactly the reason I buy from Goodhood, just a quick browse can result in a must have purchase. The blanket itself is something unique and of the quality you expect from Stüssy. Naturally the service received was second to none and the main reason I always go back to Goodhood.”

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Posted 7 years ago

“Shame there isn't a more reasonable postage option for low priced items. Incense seemed to have lost its scent- perhaps its been in the shop for a while. Bit disappointed.”

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Posted 7 years ago

“I have always manage get highly soughted shoes from goodhood ans receieved delivery next day. the only thing i would say is that you announced to release off white nike converse chuck at midnight but you didnt release when you promised and I was awake for 2 hrs waiting and then you suddenly released the product at 6 am that was a bit naughty of you. (I really was loooking forward to try and purchase nike off white converse chucks but was disappointed )”

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Posted 7 years ago

“Excellent range of products, lightspeed shipping to Germany. Love the store!”

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Posted 7 years ago

Goodhood is rated 4.5 based on 2,327 reviews