Goodhood Reviews

Name: Goodhood
Rating: 4.50

4.5 Rating 2,318 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,318 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 (0)207 729 3600

Email:

benphillips@goodhood.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve shopped both in store and online with Goodhood quite a bit, the staff are super friendly and approachable, one of the best stores in London.”

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Posted 6 years ago

“Fast delivery, nice packaging.”

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Posted 6 years ago

“Item received in very good condition. Very satisfied.”

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Posted 6 years ago

“Great”

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Posted 6 years ago

“Great customer service! Great experience shopping on your site and the way you ship the shoes made my unboxing experience another level. Great job!”

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Posted 6 years ago

“Website was very buggy at the time of the release but still managed to get a pair!!”

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Posted 6 years ago

“Very good service, unfortunately ordered the wrong size and they where happy for me to purchase another item and refund the first and gave a refund quickly!”

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Posted 6 years ago

“Fast delivery (to germany), nice package and the products were exactly as stated. Very happy with everything!”

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Posted 6 years ago

“Fast delivery. Amazing packaging. It's all good”

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Posted 6 years ago

“I have shopped online with Goodhood for years. Always had a great experience and really happy with how the staff have handled returns, particularly with an item of jewellery, where many other retailers probably would have tried to wriggle out of their responsibility.”

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Posted 6 years ago

“Great products, pleasant service. Everything delivered overseas on time and savely wrapped.”

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Posted 6 years ago

“Nice chain. Exactly what I expected.”

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Posted 6 years ago

“Amazing service”

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Posted 6 years ago

“Great product, collab with Trevor Jackson, arrived quickly. What more do you want?!”

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Posted 6 years ago

“Perfect”

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Posted 6 years ago

“Easy to use website, prompt delivery also.”

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Posted 6 years ago

“I’ll be back!!!! And to visit the real store in London xx”

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Posted 6 years ago

“Excellent delivery time, updates and packaging.”

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Posted 6 years ago

“An excellent item and exactly the reason I buy from Goodhood, just a quick browse can result in a must have purchase. The blanket itself is something unique and of the quality you expect from Stüssy. Naturally the service received was second to none and the main reason I always go back to Goodhood.”

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Posted 6 years ago

“Excellent range of products, lightspeed shipping to Germany. Love the store!”

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Posted 6 years ago

Goodhood is rated 4.5 based on 2,318 reviews