Goodhood Reviews

Name: Goodhood
Rating: 4.48

4.5 Rating 2,326 Reviews

86 %

of reviewers recommend Goodhood

4.5

Based on 2,326 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 (0)207 729 3600

Email:

benphillips@goodhood.co.uk

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Goodhood 1 star review on 12th October 2025

Wyatt Galbraith

Goodhood 1 star review on 14th June 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great while your ordering lots of emails stating dpd delivery details :: but I’m having trouble contacting goodhood to get a return number . Never answer there phone ?!?! Strange and annoying. It’s easy to send something back but when I’ve got to wait for some number that I’ve requested yesterday and the ppl are hard of hearing in the shop ..”

Helpful Report

Posted 6 years ago

Hi there, Apologies that you were not able to reach us on the phone during the busy Sale period. If you need further assistance making your return, please get in touch via help@goodhood.co.uk Thanks and kind regards, Goodhood

Posted 6 years ago

“One of the items had pen marks on it. Order was delivered in old tattered tissue paper and just didn’t live up to what I feel the Goodhood brand promises.”

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Posted 6 years ago

“Good website. Fast international shipping. Great service.”

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Posted 6 years ago

“hi my name is seung jun”

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Posted 6 years ago

“Received shortly after order as gift for daughter with sore neck for which she was delighted. Thank you”

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Posted 6 years ago

“Quick Delivery. Well packaged. Great selection of brands.”

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Posted 6 years ago

“Good service”

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Posted 6 years ago

“Should had selected a better courier service provider and packaging should had be better.”

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Posted 6 years ago

Hi Calvin, Thanks for your feedback. We’d be keen to hear more from you on our packaging. Please drop us a email to help@goodhood.co.uk if you’ve any suggestions and we’ll go from there. Thanks and kind regards, Goodhood

Posted 6 years ago

“Goodgear good garms”

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Posted 6 years ago

“excellent & fast”

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Posted 6 years ago

“SAIKO!! it's means very good in japan”

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Posted 6 years ago

“Top service, speedy delivery!”

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Posted 6 years ago

“I ordered from Godhood many times, and they are always very good, both in terms of service and delivery.”

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Posted 6 years ago

“I thought Good Hood did a really good job of sending my order via next day delivery! I wasn't expecting it till the following week as it was a Friday when my order went through and to have them email me saying my order will be delivered on the Saturday was a very nice surprise! Would definitely buy from here again!”

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Posted 6 years ago

“Fast and clean.”

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Posted 6 years ago

“My Boxer wanted to get me a new wallet for Fathers Day. She chose Comme de Garçon and you. I’m thrilled and she is a satisfied customer. Thanks”

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Posted 6 years ago

“Would expect free delivery when spending £249”

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Posted 6 years ago

“Great collection and the service is slick.”

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Posted 6 years ago

“Would also like the option to collect in store for launches as this would've been easier for me in this instance. Also would hope for free delivery with a £249 purchase.”

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Posted 6 years ago

Hi there, Thank you for your feedback. Unfortunately, at present, we don’t have sufficient space to house the required amount of orders in our Shoreditch store awaiting collection. Apologies for any inconvenience caused. Thanks and kind regards, Goodhood

Posted 6 years ago

“Great selection of stuff”

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Posted 6 years ago

Goodhood is rated 4.5 based on 2,326 reviews