Goodhood Reviews

Name: Goodhood
Rating: 4.49

4.5 Rating 2,322 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,322 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 (0)207 729 3600

Email:

benphillips@goodhood.co.uk

Write Your review

Tell us how Goodhood made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Goodhood 1 star review on 14th June 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“yabaii！！ it's means great thing,in japanese ！”

Helpful Report

Posted 6 years ago

“was sound—obviously the ring's sick but tbh when ordering online it's all down to the delivery. using dpd (at least for london delivery) is mint, their tracking + delivery options are the best.”

Helpful Report

Posted 6 years ago

“Nothing but love for Goodhood! Beautifully curated stock selection, high quality brands and excellent customer service, always.”

Helpful Report

Posted 6 years ago

“Highly recommend GoodHood. Not only for the products which are fantastic but the customer service and how quickly and smoothly the entire process is. Love it!”

Helpful Report

Posted 6 years ago

“Won a raffle which was unexpected. Delivery was relatively quick and was well packaged. If only I could win raffles more often! Defo recommend.”

Helpful Report

Posted 6 years ago

“very good! thank you”

Helpful Report

Posted 6 years ago

“Awesome as always. Here's to more purchases and raffles won!”

Helpful Report

Posted 6 years ago

“❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️”

Helpful Report

Posted 6 years ago

“Ordered the sweatshirt, slightly high delivery cost compared to other similar independent retailers. Then to be charged even more to return it seems very fortuitous. Won't be ordering with Goodhood again unless they change delivery policy (happy to pay for delivery but then expect free returns, or vice versa - this is generally the norm).”

Helpful Report

Posted 6 years ago

“Good quick delivery will defo return”

Helpful Report

Posted 6 years ago

“Quick and good service”

Helpful Report

Posted 6 years ago

“The days of paying seven pounds to return an item have surely gone? get with the tones. Poor customer service, won’t be shopping here again”

Helpful Report

Posted 6 years ago

Hi there, Thank you for your feedback. Good news - we do offer alternative options to the £7.00 DPD return to shop label. Please visit https://goodhoodstore.com/deliveries-and-returns for information on other ways to return your order. Thanks and kind regards, Goodhood

Posted 6 years ago

“Excellent service. Efficient, good value for money and well packaged.”

Helpful Report

Posted 6 years ago

“Love this online shop!!!”

Helpful Report

Posted 6 years ago

“Nocancel bad”

Helpful Report

Posted 6 years ago

“Great store. First time buyer but already eyeing up my next purchase. Swift delivery too.”

Helpful Report

Posted 6 years ago

“Great while your ordering lots of emails stating dpd delivery details :: but I’m having trouble contacting goodhood to get a return number . Never answer there phone ?!?! Strange and annoying. It’s easy to send something back but when I’ve got to wait for some number that I’ve requested yesterday and the ppl are hard of hearing in the shop ..”

Helpful Report

Posted 6 years ago

Hi there, Apologies that you were not able to reach us on the phone during the busy Sale period. If you need further assistance making your return, please get in touch via help@goodhood.co.uk Thanks and kind regards, Goodhood

Posted 6 years ago

“One of the items had pen marks on it. Order was delivered in old tattered tissue paper and just didn’t live up to what I feel the Goodhood brand promises.”

Helpful Report

Posted 6 years ago

“Good website. Fast international shipping. Great service.”

Helpful Report

Posted 6 years ago

“hi my name is seung jun”

Helpful Report

Posted 6 years ago

Goodhood is rated 4.5 based on 2,322 reviews