Goodhood Reviews

Name: Goodhood
Rating: 4.50

4.5 Rating 2,316 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,316 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 (0)207 729 3600

Email:

benphillips@goodhood.co.uk

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Goodhood 5 star review on 14th August 2022

Annette Bailey

Goodhood 5 star review on 24th April 2022

Gabriela Liber

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received shoes within timescale, excellent service and great choice of clothes/trainers. Got them in sale so even better.”

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Posted 3 years ago

“An aromatherapy paradise with great customer service and helpful staff”

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Posted 3 years ago

“Great website, fast shipment !”

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Posted 3 years ago

“By FAR my favourite independent in the world. Love this store so much- best product, great service… only good things to say.”

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Posted 3 years ago

“Always dope!!”

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Posted 3 years ago

“Great selection online here, better than most. My order came faster than expected. Will use again”

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Posted 3 years ago

“Great store atmosphere and really helpful staff. Super knowledgeable on brands and product fit. I had an accident in store at the weekend and the shopfloor team were really helpful and went out of their way to take care of me.”

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Posted 3 years ago

“Great product choice and brands- super helpful staff.”

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Posted 3 years ago

“Such a good, concise selection of homewear and street wear.”

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Posted 3 years ago

“The clothes are amazing! And the people working really nice!! LOVE IT”

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Posted 3 years ago

“Amazing store!!!”

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Posted 3 years ago

“Great choice of clothes!”

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Posted 3 years ago

“Goodhood always provide the goods! The best clothing and homeware and always delivered super quick.”

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Posted 3 years ago

“Excellent service as always. My order was shipped to me next day!”

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Posted 3 years ago

“My order was packed and shipped within two days - fab service!”

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Posted 3 years ago

“My favourite place to shop. 10/10 would recommend.”

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Posted 3 years ago

“It was very good day in Goodhood All of Staffs were welcoming and kind. They didt press customer feel uncomfortable, just waiting till they catch I need some help :) Very friendly and comfortable, Willing to visit again. ➰🕺🏻➰🌸”

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Posted 3 years ago

“I dont ever write reviews but since my experience with Goodhood was spectacular it woulda been rude not to write this. Long story short I had a problem With DPD loosing my items but I was refunded after a speedy investigation but what i wanna talk about is not only the smooth refund but how great the Goodhood team treated me and how fast they replied to my emails even though we are in the midst of these terrible events. All of my emails were answered instantly sometimes the same day and they were always helpful and kind. thanks a lot, Bugsy.”

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Posted 4 years ago

“Great to deal with shipping and products exactly as promised”

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Posted 4 years ago

“After looking for a certain pair of trainers good hood was the only site that had them in stock,after looking at reviews I was wary of ordering, iv had no problems atall.delivery was fast and was kept up to date by email.I am only writing a review for others looking to order and being put off like I was. I have finally got the trainers iv looked for for ages!plus they were in the sale.win win”

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Posted 4 years ago

Goodhood is rated 4.5 based on 2,316 reviews