Goodhood Reviews

Name: Goodhood
Rating: 4.49

4.5 Rating 2,319 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,319 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 (0)207 729 3600

Email:

benphillips@goodhood.co.uk

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Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good products”

Helpful Report

Posted 7 years ago

“I thought I had missed out on the Skepta x Air Max collaboration, as it was sold out on the Nike App within 30 minutes and I could only find men's sizes on Depop. Goodhood came to my rescue as it was the only website I found that was still selling them in the afternoon, and in womens' sizes. It was a good thing that the purchase of these shoes was limited to one pair per customer. I received my pair within 2 weeks and love them! Thanks!”

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Posted 7 years ago

“Great service and delivery to australia!”

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Posted 7 years ago

“Great service and delivery to australia!”

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Posted 7 years ago

“Everything fine.”

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Posted 7 years ago

“Thank you guys, items arrived safely and I really like my purchase.”

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Posted 7 years ago

“fast delivery good packaging”

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Posted 7 years ago

“Fast delivery, good communication - overall a very positive shopping experience. Definitely not my last order. Thank you very much.”

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Posted 7 years ago

“Quick answer regarding size / fit question. However, I would really appreciate if you had a "size / fit tool" illustrating the exact dimensions of the style / SKU on offer. That way I don't need to shoot over an email which of course is a little bit of a hurdle.”

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Posted 7 years ago

“Prompt service”

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Posted 7 years ago

“Good and fast”

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Posted 7 years ago

“Fast shipment, nice packaging, very arsthetic goods. I like Goodhood's Website too. Thank you.”

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Posted 7 years ago

“Super service and super products AAA +”

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Posted 7 years ago

“My shopping experience with godhood, and there have been several lately, was first class from start to finish. I love this site and its my favourite for new fashion. I struggle to go online and NOT put something in my basket! I love everything from the newsletters I get to the content on the site, to the new brands you stock, down to the supercool packaging everything comes in. Its a seamless brand experience! Love love love Godhood :)”

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Posted 7 years ago

“Dispatch is always super fast and great product. Excellent service.”

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Posted 7 years ago

“Consistently excellent customer service and never ending selection of the best home where and clothes.”

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Posted 7 years ago

“The shipping was fast !”

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Posted 7 years ago

“Excellent service. Gracias.”

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Posted 7 years ago

“I still want you guys can doubleboxed shipped order??”

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Posted 7 years ago

“Tried big well known stores in Glasgow could not find shoes my son wanted!!! I was dubious about buying on line. Goods tracked and arrived safely. A very pleased customer”

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Posted 7 years ago

Goodhood is rated 4.5 based on 2,319 reviews